Frequently Asked Questions
You can place an order quickly by selecting your favorite restaurant, choosing items from the menu, adding them to your cart, and proceeding to checkout. After confirming your payment method and delivery details, you’ll receive real-time order updates until delivery.
Delivery fees are calculated based on factors like distance between the restaurant and customer, delivery time, order size, and any surge pricing during peak hours. The app’s algorithm automatically computes the fee before checkout for transparency.
This platform differs from ordering directly at a restaurant by offering convenience, real-time tracking, and multiple restaurant options in one app. It lets users compare menus, pay online, and get food delivered without visiting the restaurant.
Your personal and payment information is secure in the ordering system through data encryption (SSL/TLS), secure payment gateways, and tokenization. Sensitive details like card numbers are never stored on the app’s servers, ensuring safe transactions.
The online ordering system supports credit/debit cards, digital wallets (like Apple Pay and Google Pay), PayPal, and cash on delivery, allowing customers to choose their preferred payment method.


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