Frequently Asked Questions
A restaurant ordering system is a digital solution that allows customers to browse menus, place orders, and make payments online or through an app. It works by connecting the customer interface (web/app) with the restaurant’s backend, where orders are received, processed, and sent to the kitchen. The system then updates order status and notifies the customer in real time for pickup or delivery.
Enterprises choose a restaurant ordering system because it helps streamline operations, reduce manual errors, increase order accuracy, and enhance customer convenience. It also provides real-time analytics, automated order management, and multi-branch control, boosting overall efficiency and profits.
Developers find an open source delivery platform more cost-efficient for scaling because it allows full code customization, no licensing fees, and flexible feature expansion. They can optimize performance, integrate new tools easily, and scale the system without recurring SaaS costs.
An open source delivery platform connects customers, vendors, and couriers through a centralized system where: Customers place orders via app or web. Vendors receive and prepare those orders. Couriers are automatically assigned for pickup and delivery.


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