Before using the Enatega website and mobile applications, reading and understanding these Terms & Conditions is essential. Your acceptance and compliance with these terms will dictate your access to and utilization of the Platforms. All users intending to access or use the Platforms must adhere to these Terms.
You agree to be legally bound by these Terms by accessing or using the Platforms. However, if you do not agree with any part of these Terms, please refrain from using the Platforms.
How Does Enatega Work?
- What We Do?
Enatega is an open-source delivery platform that helps small to medium-sized restaurants. With Enatega, you can integrate and implement your restaurant menus and services to be managed and viewed online. It works like the traditional telephone order-taking.
- How to Contact Us?
For customer support, you may contact us via email or through our in-app customer support chat feature.
Deployment of the Platform
The team will attempt to deploy the SingleVendor/MultiVendor platform in 5 business days. However, this deadline may be delayed depending on when the credentials are provided or how long it takes for Apple or Google to review it.
The following accounts will be required to help Enatega’s team implement the solution:
- Gmail Account
- Apple Account
- Google Play Store Account
- Domain Account with domain
- Railway.app account with credit card input
- Google Cloud Account with credit card already input
- Twilio Account with credit card already input
You will be given access to our Slack channel to communicate with our team, and our team will help you.
The client pays an upfront payment to the service provider. After that, the source code is delivered to the client within 24 hours, and the deployment process is started. The team actively communicates throughout the process. Also, the Service Provider will provide a payment method via email.
The client must meet two conditions for the Service Provider to start service under the agreement:
- This agreement must be signed with a legal handwritten signature, not a typed one.
- Please note that foreign transactions may take 1-3 business days to reflect in the service provider’s account; the process is complete after this confirmation. The Client must make payment and attach the receipt via email.
Any more necessary modification will result in an additional based on the number of hours it takes to build that feature. The team will provide an estimated hours to complete that feature, and the Client will be charged for the number of hours.
Publicity and Communication
The Service Provider shall only accept the instructions and communicate with the Client as per the agreement’s details. The Client shall communicate with the Service Provider through telephone, electronic mail, and other communications.
Disclosure of Personal Information
The Service Provider and any other contracted staff working with or hired by the Service Provider shall keep all information confidential at all times during the term of this Agreement and after the Agreement has ended.
Non-Solicitation Covenant to Enatega Contractors and Employees
By buying our services and signing the User Service Agreement, you agree and understand that you are legally bound not to work with Enatega agents, employees, or service providers who provide Enatega services for the client for a year.
You agree that you won’t approach, contact, or try to hire any of Enatega’s team members. Or service companies outside their working relationship during or after working with Enatega for up to a year. By accepting this clause, you agree that this is a legally binding deal that must be followed. If you don’t, you will face legal action and penalties.
Enatega encrypts some of your messages using an industry-standard procedure to protect the personal information you send us during sign-up and registration. You must keep your Enatega account details secure and restrict computer or mobile device access. Using shared computers or mobile devices without security should always log out when done using the Enatega account.
If you want to delete your Enatega account, please email us. We may terminate, suspend, or restrict your account. If you are suspected or found to have done something that breaks these Terms, our rules, or guidelines, or if you have done something that we, in our sole discretion, think is an abuse of the Platforms, we reserve the right to suspend your user account or temporarily restrict access.
Using the Enatega Platforms allows permission to receive electronic communications from Enatega. This will include emails, newsletters, and information related to new features or updates. You agree that any agreements, disclosures, notices, or other information we provide you electronically will meet any legal communication requirements, including the requirement that they be in writing.
Limitations on Use
Users under 18 must get their parent(s) or legal guardian(s) permission. By agreeing to these Terms, your parent(s) or legal guardian(s) agree to be responsible for your acts and any fees related to your use of the Platforms. If your parents or legal guardians (s) don’t give you permission to use or access the Platforms, you must stop doing so immediately.
Without our permission, you can’t use framing to enclose any Enatega brand, logo, or other private information, like text, images, page layout, or forms. You can’t use the Enatega name or logos or other “hidden text” without our written permission. If you use the Enatega website or its material without permission, we will take legal action against you.
Links and Pages
The hyperlinks on the Enatega website may take you to other websites or apps not affiliated with or controlled by Enatega. Enatega has not reviewed these websites and is not responsible or liable for the actions of these third parties, the goods, or the content on the websites.
Enatega accepts no liability or responsibility for any loss or damage you may suffer concerning your access and use of these third-party links and websites.
Right to Terminate
Both these Terms of Service and any individual agreements we make to supply you Services are governed by and constructed under the laws of the State of California and subject to the exclusive jurisdiction of the federal and state courts in Alpine, California.