Medicine delivery app

Key Takeaways 

  • Growing Market Opportunity: The e-pharmacy market is projected to reach $206 billion by 2028.
  • How It Works: Users can order prescriptions online, upload medical documents, track orders in real-time, and get medicines delivered to their doorstep.
  • Top Features to Include: Must-have features include real-time tracking, secure payments, inventory management, multilingual support, and order scheduling.
  • Business Benefits: Pharmacies benefit from expanded market reach, data-driven inventory management, and improved customer loyalty.
  • User Advantages: Customers enjoy 24/7 access, privacy, price comparisons, and quick deliveries, especially in remote areas.
  • Top Apps: Leading apps like Walgreens, PharmEasy, PillPack, CVS Pharmacy, and Capsule.
  • Development Cost Estimate: Creating a full-featured app may cost between $68,000 and $142,000, depending on complexity and scope.
  • How to Start: The development process includes market research, feature selection, UI/UX design, backend/frontend development, testing, and launch.

Due to the arrival of on-demand apps, businesses have changed how they do business and interact with their customers. The medicine delivery apps are redefining ease of use and effectiveness. Customers can get their medicines to their doorstep at any time and from anywhere using the medicine delivery app.

The online pharmacy sector is expanding significantly globally and is expected to continue growing in the coming years. 

So, if you are interested in developing your medicine delivery app, this blog has all the information from building to launching it. 

Let’s dive in and explore in detail. 

What is a Medicine Delivery App and How Does it Work?

The medicine delivery app is a mobile app that enables customers to place online orders for prescribed medicines and get them delivered from the nearest pharmacy to their doorstep. It provides convenience to users to get the medicines they need without the need to visit a physical pharmacy.

Additionally, individuals looking for opportunities in this field can explore a medical delivery driver job on Jooble, where various listings for delivery professionals are available.

The on demand pharmacy delivery provide the ability to schedule consultations, online lab test booking, and other broader range of services that are not possible by going to a local pharmacy.  

According to Global Market Insights Inc., by 2032 the pharmaceutical drug delivery market hit USD 3.2 trillion. 

Based on a recent analysis, the prescription delivery service market is expected to reach USD 287.9 million by 2034, from its present valuation of USD 165.4 million in 2024. 

Workflow of Medicine Delivery App 

The workflow of the medicine delivery app involves some steps that are given below.

  • Download the app on your mobile phone. 
  • Create an account and provide the necessary details. 
  • Search for medications. 
  • Add the required medicines to your cart. 
  • Confirm the order and select the payment method.
  • When the order is confirmed, the nearest pharmacy receives the order. 
  • The pharmacy prepares and packages the order. After that, the pharmacy assigns the order to the nearest rider. 
  • The rider picks up the order and delivers it to the given address. 
  • Users can also track their orders in real-time. 
  • After receiving the order, users can provide feedback. 

Global Online Pharmacy Market Growth 

  • According to Statista, the online pharmacy market revenue will reach USD 82.42 billion in 2024.
  • The online pharmacy market is expected to reach $107.53 billion by the end of 2025, according to Global Newswire. 
  • Global Market Insights Inc. (2023) expects the e-pharmacy market to exceed USD 206 billion by 2028.
  • Based on a recent analysis, the prescription delivery service market is expected to reach USD 287.9 million by 2034, from its present valuation of USD 165.4 million in 2024. 

Online Medicine Delivery App vs Traditional Pharmacy 

Here are the main differences between a medicine delivery app and a traditional pharmacy. 

AspectMedicine Delivery AppTraditional Pharmacy
ConvenienceOrder medicines anytime, anywhere via smartphoneRequires a physical visit during store hours
AccessibilityAccessible for remote areas, the elderly, or immobile usersLimited to nearby locations
Operating Hours24/7 access (depending on app and delivery slots)Limited to business hours
PrivacyHigh privacy; users can discreetly order medicationsLess privacy; in-person interaction
Time EfficiencySaves travel and waiting timeMay involve long queues and wait times
Medication AvailabilityWide product range with real-time inventoryLimited to in-store stock
Price TransparencyEasy price comparison across suppliersPrices may vary and are often non-transparent
Prescription UploadDigital upload and doctor verificationRequires physical prescription or manual verification
Promotions and DiscountsApps often provide personalized offers and couponsLimited in-store discounts
Immediate AccessNo – delivery takes time (usually same/next day)Yes – immediate access after purchase
Delivery ChargesMay apply depending on order valueNo delivery, so no extra charges
Return/Refund ProcessSubject to app policies, it can take timeInstant resolution is possible in person

Benefits of Medicine Delivery App for Customers and Businesses 

What are the benefits of pharmacy services?

Look at the table below and understand what benefits are provided by the medicine delivery solution to customers and businesses.

Businesses and Pharmacies Customers 
Increased Reach and Strong Brand Identity: On-demand medicine delivery apps allow businesses to expand their customer base beyond their physical location, reaching a wider geographical area.

Also, it helps businesses to make a strong brand image online by keeping their 24/7 availability.
Convenience: Being able to order and have medications delivered directly to their doorstep saves customers the time and effort of having to physically go to a pharmacy. This is especially beneficial for those with mobility issues, busy schedules, or living in remote areas.
Improved Customer Engagement: The convenience and personalized service offered by delivery apps can lead to higher customer satisfaction and loyalty.Price Comparisons: Using an app that delivers medicine helps customers compare prices from various vendors and buy medicines at better prices.  
Reduced Inventory Costs: By using the demand data from the app, businesses can better manage their inventory and reduce the risk of overstocking or stockouts. Enhanced Privacy: Customers can order sensitive or personal medication discreetly without the need to visit a physical pharmacy.
Time Efficiency and Competitive Advantage: The medical delivery app saves time and effort by automating many of the manual and repetitive tasks. 

In addition, offering a reliable and efficient medicine delivery service can give businesses a competitive edge in the market.
24/7 Availability: Many apps that deliver medicine offer round-the-clock ordering and delivery options, ensuring customers can access their medications whenever they need them.
Real-time Data and Analytics: Medication delivery apps provide businesses with valuable data and insights into customer behavior, purchasing patterns, and market trends, allowing them to make more informed decisions.Reduced Waiting Times: It is a one-stop solution for customers to purchase medicines online. Customers can avoid the long queues and waiting times often experienced at traditional pharmacies.
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Key Features of a Medicine Delivery App

One of the best ways to make your app stand out is to add those features that make your app unique and useful. Some important must-have features in a medicine delivery app are mentioned below.

Features Description
Catalog of Medicines One of the main features of the medicine delivery app is the catalog. A catalog with a wide range of products is an essential component for meeting various user needs. 
Advanced Search This feature makes it easy for users to search for specific medications or healthcare products. It quickens up the user’s decision-making process. 
Real-Time Order Tracking Real-time order tracking increases transparency and helps users know the status of their order. This feature helps businesses to build trust and reduce the anxiety of users waiting for their orders.     
Inventory Management This feature of the medicine delivery app helps businesses to avoid delays and prevent shortages. Inventory is monitored in real-time, which enables proactive replenishment to avoid service delays and guarantee supply chain management success.

To guarantee effective handling of their inventory, app owners should implement technological solutions like automated inventory alerts and RFID tagging.  
Multiple Payment Methods Multiple payment gateways provide customers with different payment options. It increases user convenience and conversion rates. 
Online/Offline Accessibility Online/offline enables medicine delivery businesses to operate in a more efficient and accessible manner.  
Offers/Discounts Offering discounts, promotions, and loyalty awards increases user participation and promotes brand loyalty. Owners of apps can use purchase history and user preferences to personalize offers and increase their customer base. 
Order History The detailed order history enables users to view the history of orders, invoices, and receipts of purchased medicines. This feature increases transparency and saves users time in placing the same order again.    
Order Scheduling Online platforms allow customers to easily order and schedule medicine deliveries from the comfort of their homes or offices, improving convenience and accessibility.
Multilingual Providing several language options helps on-demand pharmacy delivery app owners widen accessibility and target different audiences hassle-free.   
Multi-currency Support The medicine delivery app should support various currencies that make international transactions easy. Offering currency conversion and showing prices in users’ desired currency makes the buying process seamless and eliminates friction for international users. 

How to Create a Medicine Delivery App? 

Below are some steps to help you create an app for medicine delivery. 

Create Your Medicine Delivery App in 8 Steps 

1. Define Your Objective 

Begin by clearly outlining the objective of your medicine delivery app. Are you aiming to provide a convenient way for users to order medications, or do you want to integrate features like prescription uploads or health consultations? Having a well-defined purpose will guide you and help you focus on the needs of your target audience.

2. Do Research

Conduct thorough market research to understand the market for medicine delivery services. Analyze competitors, identify gaps in their offerings, and gather information on user preferences. This research will help you pinpoint what works well and what doesn’t, allowing you to tailor your app to meet specific user needs and expectations.

3. Select App Features

Based on your research, compile a list of essential features for your medicine delivery software. Incorporate common features in your app like user registration, medication search, order tracking, payment integration, prescription uploads, and customer support. Prioritize these features according to importance and feasibility, ensuring that the app is functional and user-friendly.

4. Choose Your Technology Stack

Select the appropriate technology stack for your online medical delivery app development. You might choose a combination of programming languages, frameworks, and databases to build a strong backend and an appealing front end. This decision is crucial as it influences the app’s performance and user experience. 

5. Start Medicine Delivery App Development

Begin the development process by creating wireframes and prototypes of your app. This stage involves both backend and frontend development. Collaborate with designers and developers to ensure that the app is intuitive and visually appealing. Regular iterations and feedback sessions will help refine the product and address any issues early on.

6. Testing

Once the online pharmacy delivery app is developed, conduct thorough testing to identify and fix bugs. It’s essential to ensure that the app works perfectly across different devices and operating systems. Gathering feedback from potential users during this phase can provide information for improvements.

7. Launch and Marketing

Prepare for your app launch by developing a marketing strategy to promote it effectively. Use social media, content marketing, and collaborations with healthcare professionals to reach your target audience. Consider launching a beta version to gather initial user feedback before the official release.

8. Ongoing Support and Maintenance

After launching the app, provide ongoing support and regular updates to enhance functionality and security. Monitor user feedback and address any issues promptly. Continuous improvement will help maintain user satisfaction and keep your app competitive in the growing healthcare market.

By following these steps, you can create a successful medicine delivery application that meets user needs and stands out in the marketplace.

Top 5 Medicine Delivery Apps in 2025

Which app is best for medicine delivery?

Here is a list of top medicine delivery apps that are ruling the pharmacy market. 

1. Walgreens

Walgreens

Walgreens is a well-known pharmacy app in the USA that offers convenience to customers. With Walgreens, customers can order prescription medications, healthcare essentials, and over-the-counter drugs for home delivery. During the busy holiday season, it offers same-day prescription delivery as quickly as possible.  

Features of Walgreens 

  • Contactless delivery
  • Get regular updates on your prescriptions
  • Timely delivery
  • Pay with wallet 

2. PharmEasy

PharmEasy

PharmEasy is an online pharmacy and medical app that offers a wide range of healthcare products, medical equipment, and OTC items. The app delivers the items to the customer’s doorstep within 24-48 hours in selected cities.

In addition, the PharmEasy app connects patients and pharmacists with just a few taps on a mobile phone. The app gives discounts of up to 60% on healthcare goods and services.

Features of PharmEasy

  • Quick and hassle-free delivery service 
  • Book a diagnostic test online 
  • Home sampling collection 
  • Easy-to-use interface

3. PillPack 

PillPack

PillPack is an online pharmacy that stands out in the medical industry for its personalized approach. The company has pharmacies licensed in all 50 U.S. states, allowing them to ship medications nationwide.

It is well-known for its distinctive features and provides a service where they sort a customer’s medications into individual packets, labeled with the date and time the medications should be taken. This helps customers keep track of their medications and ensure they are taking the right pills at the right time.

Features of PillPack 

  • Free delivery of medications
  • 24/7 customer support
  • Order tracking 

4. CVS Pharmacy

CVSPharmacy

CVS Pharmacy is a retail pharmacy chain based in the United States. It operates over 1,500 retail pharmacy locations across the United States. Their stores are typically located in shopping centers and neighborhoods.

In addition to filling prescriptions, CVS Pharmacy locations offer a range of other healthcare services such as immunizations, health screenings, and medication therapy management.

This popular medicine delivery app in the USA partners with major health insurance providers to accept a wide variety of prescription drug plans.

CVS Pharmacy is considered one of the larger regional pharmacy chains in the United States, competing with national brands like Walgreens and Rite Aid.

Features of CVS Pharmacy 

  • Same-day delivery
  • Offers deals and discounts
  • The app is available on Android and iOS
  • 24 hours available 

5. Capsule Pharmacy

Capsule Pharmacy

Capsule Pharmacy is a digital pharmacy and healthcare delivery platform that provides same-day prescription delivery and other healthcare services. Customers can order prescriptions and over-the-counter medications through the Capsule mobile app or website. Capsule then delivers the medications the same day for free.

In addition to prescription delivery, Capsule also offers telemedicine consultations with licensed medical providers. The company has expanded its operations to several major US markets beyond New York, including Chicago, Dallas, and Los Angeles.

Features of Capsule Pharmacy

  • Chat with a pharmacist available 24/7
  • User-friendly interface
  • Users can access detailed information about their prescriptions

How Much Does it Cost to Build a Medical App?

The cost to build a medicine delivery app can vary depending on factors such as:

  • The complexity of the app’s features
  • Number of platforms (iOS, Android, Web)
  • Level of integrations required
  • Extent of customization and branding
  • Team size and experience
  • Location and rates of the development team

The table below shows a rough estimate of the medicine delivery app development cost.

TaskCost Estimate
User Interface Design$5,000 – $15,000
Backend Development$20,000 – $40,000
Frontend Development$15,000 – $30,000
API Integration (Pharmacy, Payment, Logistics)$10,000 – $20,000
Database Setup and Integration$5,000 – $10,000
Testing and Quality Assurance$5,000 – $10,000
Deployment and DevOps$3,000 – $7,000
Project Management$5,000 – $10,000
Total$68,000 – $142,000

FAQs

1. What is the best medicine delivery app?

Below is a list of the best medicine delivery apps.

  • PharmEasy 
  • CVS pharmacy 
  • PillPack 
  • Walgreens 
  • Amazon Pharmacy 

These apps are known for their reliability and wide range of services. 

2. Can you get medicine on DoorDash?

Yes, you can get medicine on DoorDash through select pharmacies that partner with the service. 

3. Can Uber deliver prescriptions?

Yes, Uber can deliver prescriptions through its Uber Health service or partnerships with pharmacies. Availability depends on the location and the specific pharmacy’s services.

4. Does Grubhub deliver medicine?

Yes, Grubhub can deliver medicine through partnerships with certain pharmacies, allowing users to order prescriptions and over-the-counter medications. 

5. Does Instacart pick up medications?

Yes, Instacart can pick up medications from select pharmacies, allowing users to order prescriptions and over-the-counter items for delivery. 

6. How much does a medical app cost?

The cost of a medical app can vary widely, ranging from free to several thousand dollars, depending on factors like features, complexity, and platform (iOS, Android). Custom-built apps may cost $20,000 to $500,000 or more, while subscription-based models can charge monthly fees ranging from $5 to $100. 

7. Does Walgreens use DoorDash to deliver prescriptions? 

Yes, Walgreens partners with DoorDash to offer prescription delivery services in select locations. This allows customers to receive their medications quickly and conveniently. 

8. Is online medicine delivery legal?

Yes, online medicine delivery is legal as long as it is done through licensed pharmacies and with a valid prescription when required. However, it’s important to distinguish between legitimate, licensed online pharmacies and those operating illegally. 

9. How to start your own medicine delivery business? 

Below are some steps to help you start your medicine delivery business. 

  • Market research 
  • Create the business plan
  • Decide on the appropriate legal structure and register your business accordingly
  • Obtain necessary licenses and permits 
  • Develop a user-friendly app or website
  • Establish relationships with local pharmacies
  • Develop a delivery system 
  • Implement strict procedures to protect patient privacy and comply with HIPAA regulations. 
  • Develop a marketing plan 
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Conclusion

The on-demand medicine delivery app makes it simpler for users to get medicines and other healthcare supplies more easily. Pharmacy owners are now investing in building online medicine delivery apps with innovative features and attract a large number of customers.

Furthermore, if you are looking to build an online medicine delivery app of your own, but are confused about how to do it, book a free demo with Enatega. As a leading mobile app development company, we have experts with top-notch skills to create an app that sets you apart from competitors.  

So, contact us today and get help from our experts.


About the author

Author

Hudaibia Khalid

Copywriter & Marketing Assistant

Hudaibia Khalid is the creative force behind the blog—a maestro of words and ideas. Her distinctive style not only imparts wisdom but also leaves an indelible mark, transforming each post into a captivating journey through her unique perspective on the world.