Online Food Ordering and Delivery Platform for Restaurants 

Running a restaurant today isn’t just about great food; it’s about being where your customers are. And more than ever, they’re online. From busy professionals ordering lunch to families planning dinner from the couch, online food delivery has become a daily habit for millions.

With so many platforms out there, each offering different features, fees, and customer experiences, it’s not always easy to figure out which one fits your restaurant’s needs.

Whether you’re a local cafe owner exploring delivery for the first time or an established brand looking to streamline operations, choosing the right platform can directly impact your business.

Let’s explore the best online food ordering and delivery platforms to consider in 2025. You’ll get an honest look at each option, what they offer, what they charge, and what sets them apart so you can make a decision that works for your business.

What is an Online Food Ordering Platform?

An online food ordering platform is a website or app that lets you order food online from restaurants. Here’s how it works:

• Browse Menus: You can see different restaurants and their menus.
• Place an Order: You choose what you want to eat and add it to your cart.
• Pay Online: You can pay using a credit card, debit card, or other payment methods.
• Track Delivery: After ordering, you can track when your food will arrive.
• Enjoy Your Meal: Once it’s delivered, you can enjoy your food at home or wherever you are.

Online Food Ordering and Delivery Platform Statistics 

The food delivery industry has been increasing after COVID-19. Several restaurant owners can switch to online food ordering and delivery platform and convert their entire system automatically.

We compiled a list of the most interesting online food ordering statistics to help you learn more about the most popular apps, the newest online delivery trends, the industry’s value, and more.

• The revenue rate of online food ordering is $220 at the end of 2023.
• In the United States, 98% of customers order food online once a month. Also, 60% of customers prefer to order takeout or delivery at least once a week.  
• In 2023, 6 million people in the US will use apps that deliver food.
• 56% of restaurants and customers use restaurant apps for online food ordering.
• According to Statista, revenue in the online food delivery market is projected to reach US$1.39tn in 2025.
• During the COVID-19 pandemic, 58% of people didn’t want to eat at restaurants. 

Best Online Food Ordering Platforms

Below is a list of online food ordering apps popular among customers worldwide. 

1. Enatega

Enatega is the most most widely used open-source food ordering platform. It is well-known for the convenience that it provides to customers and restaurants. With just a few taps on their mobile phones, customers can explore various restaurants and have an order delivered to their doorstep. 

From Enatega, customers can track their orders and check their past order history. Also, they read and provide feedback to riders and restaurants according to their experience.

Enatega’s online food ordering system helps restaurant owners share promotions, discounts, and loyalty rewards with their customers.

Enatega Features

The platform provides several top-notch features that make the food delivery process seamless. From Enatega, you will get the customer app, restaurant app, rider app, and admin dashboard. 

Below are the main features that you get.  

• Ratings and reviews
• Real-time tracking
• Multi-language support
• Multiple payment options
• Vouchers and tipping options
• Advanced search functionality
• Push notification
• Delivered order history
• Print invoice option
• Get access to complete customer order details 
• Restaurant management
• Rider management
• Customer management

Enatega Pricing 

Below is the pricing plan of Enatega. 

2. Grubhub

Grubhub is a mobile food ordering platform available on iOS and Android. The customers input their location, and the Grubhub app will display all nearby eateries. Customers can also search restaurants by searching for a specific menu or cuisine. 

Additionally, the Grubhub app has more than 30,000 restaurants in more than 800 U.S. cities. It is popular due to its 24/7 customer support, excellent filtering, and search capabilities.

Grubhub Pricing 

Grubhub charges restaurants a marketing commission of 5% to 25% per order, plus a 10% delivery fee if using their drivers. There’s also a 3.05% + $0.30 processing fee per transaction. Fees can vary based on the plan and location.

3. Uber Eats

Uber Eats is one of the world’s largest online food ordering platforms in 2020, with 66 million people using it globally. Due to its market dominance, many restaurants are willing to work with them.  

Uber Eats is operational in over 10,000 cities across 90 countries worldwide, including Amsterdam, Tokyo, Austin, Singapore, and many other destinations.

The Uber Eats is famous among users due to these features:

• Group ordering 
• Cashless transactions
• Schedule order deliveries
• Re-order meals and more
• The app is available on both iOS and Android

Uber Eats Pricing 

Here is the Uber Eats pricing for restaurants.

• Commission tiers (delivery): 15% (Lite), 25% (Plus), 30% (Premium); pickup orders always at 6%. 
• Plus, a 2.5% + $0.29 per-order processing fee is identical across all plans.

4. Foodpanda

Foodpanda is a successful digital food ordering platform that is used worldwide. It is available in 41 countries and has partnered with 40,000 local restaurants.  

The Foodpanda app is available on iOS and Android. Due to its user-friendly interface, people prefer this food app for online food and grocery ordering. On the Foodpanda app, you can get a list of restaurants and grocery stores that deliver your order on time. 

Foodpanda Pricing 

For restaurants, Foodpanda charges a one-time setup fee of $100–$150, then takes a 15–35% commission per order depending on your region, order volume, and exclusivity terms. 

Optional costs may include a platform/device fee and marketing addons, while delivery fees are often passed to customers. 

5. Swiggy

Swiggy is a top-rated Asia online ordering platform based in Bengaluru, India. It is available in almost every city in India. With its 1.5 million active users, the platform has a high rating.

With the Swiggy app, users can order from nearby restaurants and satisfy their hunger. It introduced innovative subscription services like:

Swiggy Pop: It offers curated single-serve meals at affordable prices.

Swiggy Super: Offers users free delivery, exclusive discounts, and more.

Swiggy Pricing 

Swiggy charges restaurants a 15–25% commission on the total order value (including taxes and packaging), with higher rates (often 18–23%) depending on location and order volume. 

6. Zomato

Zomato is another one of the best food ordering platforms, founded in 2008. It is an Indian-based company and is available in many regions, including:

• Qatar
• Italy
• Chile
• Brazil
• Australia
• Turkey
• South Africa
• New Zealand and more

Moreover, the Zomato app allows customers to order meals online from a list of restaurants. Customers can reserve a table online, give ratings and reviews, check restaurant information, and more. 

Zomato Pricing 

Zomato’s pricing for restaurants generally involves a commission on each order, ranging from 18-25%. This commission rate can fluctuate based on factors like restaurant type, order volume, and promotional deals.

7. Deliveroo

Deliveroo is a UK-based online food ordering and delivery platform. It is also available in Singapore, Italy, Spain, New Zealand, Australia, Kuwait, UAE, Hong Kong, and Ireland. They deliver your takeouts or essential groceries straight to your door from the best-rated local partners.

In the first half of 2024, Deliveroo earned £1.3 million, its first-ever profit.

From the Deliveroo app, restaurants can manage their restaurant, track their sales, download invoices, and create special offers.

Deliveroo Pricing

Below is a Deliveroo pricing structure. 

• Commission: 20–30% per order, varying by region, restaurant size, and exclusivity.
• Onboarding and Service Fees: One-time onboarding fee covers photography and tech setup, plus a 2% table-service fee for dine-in orders.  

8. Postmates

Postmates get you what you want when you want it. It is available in 2940 cities across the US. People use the Postmates app to order food, groceries, and household essentials from a network of over 100,000 stores. 

The Postmates app is offering these top-notch features to its customers:

• Simple interface
• Timely delivery
• The app is available on iOS and Android
• Track order
• The delivery fee is quite nominal

Postmates Pricing 

Look at the below and understand the Postmates pricing structure. 

• Commission Fee: Ranges from 15% to 30% of the order subtotal (pre-tax). 
• Direct Deposit Fee: Around 0.8% to $5 per transaction for payouts.
• Optional Hardware Rental: Restaurants opting into tablet rentals may incur extra charges, like $5/month. 

9. DoorDash

DoorDash is the most well-known online food ordering and delivery platform. It is a San Francisco-based company and is available in 300 cities. Delivery and takeout from the best local restaurants are delivered safely to your door. 

In the second quarter of 2024, people spent about 19.7 billion U.S. dollars on orders through DoorDash. This is a noticeable increase compared to the same time last year.

DoorDash offers a pre-delivery option. Customers can easily schedule their order even one week before. You can get free delivery from restaurants, grocery shops, and more in your area and save up to 10% on orders. 

DoorDash Pricing 

Look at the table below and understand the DoorDash pricing plans. 

10. Delivery.com

Delivery.com is a food home delivery service available in 2400 locations. It is a great website or app to order food. Groceries, food, dry cleaning, and alcohol are all available. The app is available on both iOS and Android devices. 

From this online food ordering and delivery platform, customers can get these benefits:

• Group ordering
• Easy payment options
• Notification system
• Discounts and promotions
• Reviews
• Easy ordering
• Advanced search
• Order tracking

Delivery.com Pricing 

The Delivery.com pricing includes:

• Commission Fee: Around 15–25% per order. 
• Payment Processing Fee: Typically 2.75% + $0.25 per transaction. 
• Delivery Logistics: Restaurants handle their delivery or pass fees to customers, as the platform doesn’t provide drivers. 

Advantages of Online Food Ordering Platforms for Restaurants and Customers 

The advantages provided by online food ordering platforms to restaurants and customers are:

Main Features of Online Ordering Systems

Below are some main features of the online ordering system.

Future of The Online Food Ordering and Delivery Industry

The online food ordering and delivery industry has witnessed tremendous growth over the past decade, and its future looks promising. The global market for online prepared food delivery is expected to reach an estimated USD 134.5 billion by the end of 2023.

The demand for online food ordering and delivery services is expected to continue rising as more people embrace the convenience and time-saving benefits of ordering food online. 

As the industry grows, we can expect to see a wider range of delivery options. While traditional delivery methods involving human couriers will remain prevalent, there will also be an increase in alternative delivery models. This includes the use of drones, autonomous vehicles, and robots for efficient and cost-effective delivery.

FAQs

1. Which online food platform is best?

Uber Eats is the best platform for ordering food online. This mobile food ordering platform allows customers to order online from their mobile phones and get the order delivered to their doorstep.

2. What are examples of online food ordering systems?  

Below are examples of online food ordering systems.  

• Toast
• Menu Drive
• Chow Now
• Square

3. How do I create a food delivery platform?

Here are some steps to help you create a food delivery platform.

• Determine your business idea
• Do research
• Select the business model
• Decide on the features
• Select the tech stack
• Start development
• Testing
• Launching the food app

4. What is the use of an online ordering system?

The primary purpose of an online ordering system is to;

• Simplify the ordering process
• Provide a convenient way for customers to place an order
• Expand business and increase sales 

5. Which food delivery app gets used the most?

DoorDash is the most widely used food delivery app in the United States, followed closely by Uber Eats.

6. What is the cheapest way to order food online?

The cheapest way to order food online involves using apps that offer discounts, promotions, or loyalty rewards. Additionally, opting for restaurants with no delivery fees or using pickup options can save money.

7. What is the easiest food delivery app to use?

The easiest food delivery app to use is often considered DoorDash due to its user-friendly interface, quick navigation, and easy ordering process. Other popular options like Uber Eats and Grubhub also have intuitive designs.

About the author

Hudaibia Khalid

Copywriter & Marketing Assistant

Hudaibia Khalid is the creative force behind the blog—a maestro of words and ideas. Her distinctive style not only imparts wisdom but also leaves an indelible mark, transforming each post into a captivating journey through her unique perspective on the world.

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