Now online food ordering and delivery platforms are game changers in the food industry. They make it super easy for customers to enjoy their favorite meals with just a few taps on their phone or clicks on a website.
These platforms are like best friends to both small and big restaurants, helping them run their operations smoothly and make more money. They’ve completely changed how we order food, bringing convenience right to our doorsteps. No more waiting on hold or dealing with outdated methods now, you can get your favorite dishes delivered right on time!
But with so many options out there, picking the right online food delivery platform can feel overwhelming. Don’t worry! We’ve got you covered with our top picks for the best online food ordering and delivery services. Whether you’re a restaurant owner looking to grow or a foodie ready to explore, these platforms will make your dining experience even better.
Let’s check them out!
Online Food Ordering and Delivery Platform Statistics
The food delivery industry has been increasing after COVID-19. Several restaurant owners can switch to online food ordering and delivery platform and convert their entire system automatically.
We compiled a list of the most interesting online food ordering statistics to help you learn more about the most popular apps, the newest online delivery trends, the industry’s value, and more.
- The revenue rate of online ordering food is $220 at the end of 2023.
- In the United States, 98% of customers order food online once a month. Also, 60% of customers prefer to order takeout or delivery at least once a week.
- In 2023, 6 million people in the US will use apps that deliver food.
- 56% of restaurants and customers use restaurant apps for online food ordering.
- As of 2023, the worldwide food delivery market was worth $143.05 billion.
- During the COVID-19 pandemic, 58% of people didn’t want to eat at restaurants.
Best Online Food Ordering Platforms
Below is a list of online food ordering apps popular among customers worldwide.
1. Enatega
Enatega is the most most widely used open-source food ordering platform. It is well-known for the convenience that it provides to customers and restaurants. With just a few taps on their mobile phones, customers can explore various restaurants and have an order delivered to their doorstep.
From Enatega, customers can track their orders and check past orders history. Also, they read and provide feedback to riders and restaurants according to their experience.
Enatega’s online food ordering system helps restaurant owners share promotions, discounts, and loyalty rewards with their customers.
Enatega Features
The platform provides several top-notch features that make the food delivery process seamless. From Enatega, you will get the customer app, restaurant app, rider app, and admin dashboard.
Below are the main features that are present in each app.
Customer App
- Registration
- Ratings and reviews
- Real-time tracking
- Multi-language support
- Multiple payment options
- Vouchers and tipping option
- Advanced search functionality
Restaurant App
- Push notification
- Delivered order history
- Change restaurant status
- Print invoice option
- Get access to complete customer order details
Rider App
- Push notifications
- Real-time order status
- Real-time chat
- Order history of all deliver and new orders
- Option to change the status
- Online delivery fees
Admin Dashboard
- Restaurant management
- Rider management
- Customer management
- Add sub-admins
- Tipping option management
| Pros | Cons |
| Live demos and documentation are available | Marketing is not included |
| Excellent customer support | |
| Free technical consultation | |
| No hidden charges |
Supercharge your deliveries with Enatega.
2. Grubhub
Grubhub is a mobile food ordering platform available on iOS and Android. The customers input their location, and the Grubhub app will display all nearby eateries. Customers can also search restaurants by searching a specific menu or cuisine.
Additionally, Grubhub app has more than 30,000 restaurants in more than 800 U.S. cities. It is popular due to its 24/7 customer support, excellent filtering, and search capabilities.
| Pros | Cons |
| Wide reach and availability | High commission fees |
| Large restaurant selection | Limited availability in some areas |
| Order customization | |
| Order tracking | |
| Loyalty program |
3. Uber Eats
Uber Eats is one of the world’s largest online food ordering platforms in 2020, with 66 million people using it globally. Due to its market dominance, many restaurants are willing to work with them.
Uber Eats is operational in over 10,000 cities across 90 countries worldwide, including Amsterdam, Tokyo, Austin, Singapore, and many other destinations.
The Uber Eats is famous among users due to these features:
- Group ordering
- Cashless transactions
- Schedule order deliveries
- Re-order meals and more
- The app is available on both iOS and Android
| Pros | Cons |
| Global availability | High delivery fees |
| Fast delivery | Subscription costs |
| Uber integration | |
| Offers and discounts |
4. Foodpanda
Foodpanda is a successful digital food ordering platform that is used worldwide. It is available in 41 countries and has partnered with 40,000 local restaurants.
The Foodpanda app is available on iOS and Android. Due to its user-friendly interface, people prefer this food app for online food and grocery ordering. On the Foodpanda app, you can get a list of restaurants and grocery stores that deliver your order on time.
| Pros | Cons |
| Wide availability | High delivery charges |
| Flexible payment options | Commission fees for restaurants |
| Scheduled deliveries | Surge pricing |
| Excellent customer support |
5. Swiggy
Swiggy is a top-rated Asia online ordering platform based in Bengaluru, India. It is available in almost every city in India. With its 1.5 million active users, the platform has a high rating.
With the Swiggy app, users can order from nearby restaurants and satisfy their hunger. It introduced innovative subscription services like:
Swiggy Pop: It offers curated single-serve meals at affordable prices.
Swiggy Super: Offers users free delivery, exclusive discounts, and more.
| Pros | Cons |
| On-time delivery | Limited restaurants |
| Connects customers with nearby restaurants | |
| Offer a subscription service |
6. Zomato
Zomato is another one of the best food ordering platforms founded in 2008. It is an Indian-based company and is available in many regions, including:
- Qatar
- Italy
- Chile
- Brazil
- Australia
- Turkey
- South Africa
- New Zealand and more
Moreover, the Zomato app allows customers to order meals online from a list of restaurants. Customers can reserve a table online, give ratings and reviews, check restaurant information, and more.
| Pros | Cons |
| Rewards and discounts | Limited availability in small cities |
| Order customization | Surge pricing |
| Offer subscription plans |
7. Deliveroo
Deliveroo is a UK-based online food ordering and delivery platform. It is also available in Singapore, Italy, Spain, New Zealand, Australia, Kuwait, UAE, Hong Kong, and Ireland. They deliver your takeouts or essential groceries straight to your door from the best-rated local partners.
In the first half of 2024, Deliveroo earned £1.3 million, its first-ever profit.
From the Deliveroo app, restaurants can manage their restaurant, track their sales, download invoices, and create special offers.
| Pros | Cons |
| Partnerships with high-quality restaurants | Occasional delivery delays |
| User-friendly app | Limited availability |
| High-quality packaging |
8. Postmates
Postmates get you what you want when you want it. It is available in 2940 cities across the US. People use the Postmates app to order food, groceries, and household essentials from a network of over 100,000 stores.
The Postmates app is offering these top-notch features to its customers:
- Simple interface
- Timely delivery
- The app is available on iOS and Android
- Track order
- The delivery fee is quite nominal
| Pros | Cons |
| Quick delivery | High delivery and service fees |
| Flexible delivery options | Limited international coverage |
| No minimum order requirement |
9. DoorDash
DoorDash is the most well-known online food ordering and delivery platform. It is a San Francisco-based company and is available in 300 cities. Delivery and takeout from the best local restaurants are delivered safely to your door.
In the second quarter of 2024, people spent about 19.7 billion U.S. dollars on orders through DoorDash. This is a noticeable increase compared to the same time last year.
DoorDash offers a pre-delivery option. Customers can easily schedule their order even one week before. You can get free delivery from restaurants, grocery shops, and more in your area and save up to 10% on orders.
| Pros | Cons |
| Offer subscription service “DashPass” | Hidden fees like service charges and delivery fees |
| Wide service area | |
| Special offers and discounts |
10. Delivery.com
Delivery.com is a food home delivery service available in 2400 locations. It is a great website or app to order food. Groceries, food, dry cleaning, and alcohol are all available. The app is available on both iOS and Android devices.
From this online food ordering and delivery platform, customers can get these benefits:
- Group ordering
- Easy payment options
- Notification system
- Discounts and promotions
- Reviews
- Easy ordering
- Advanced search
- Order tracking
| Pros | Cons |
| Variety of payment options | A limited selection of restaurants |
| Loyalty program | Focuses on local and independent restaurants, it may not have the same range of well-known national chains |
| Responsive customer support |
Advantages of Online Food Ordering Platforms for Restaurants and Customers
The advantages provided by online food ordering platforms to restaurants and customers are:
| Advantages of Online Food Ordering Platforms | |
| Advantages | Description |
| Increase Visibility | Implementing a food and beverage online ordering platform helps restaurants reach a wider audience, and more people know about your online ordering platform. |
| Increased Revenue | Online food ordering and delivery platforms have become strategic for restaurants looking to boost sales and revenue. |
| Order Management | The restaurants can streamline their processes and reduce the chances of mistakes, leading to a better overall customer experience. |
| Variety of Options | It provides customers with an efficient way to order food online from several restaurants from the comfort of their homes. |
| Enhance Customer Convenience | It provides customers an efficient way to order food online from several restaurants from the comfort of their homes. |
| Ratings and Reviews | Ratings and reviews help customers make informed decisions before ordering. |
| Order Customization | Order customization is the best benefit of a food and beverage online ordering platform. Customers can customize their orders according to their preferences and choices. |
| Data-Driven Insights | The restaurants get valuable data about customers with a free online food ordering system. They use this data to know about the customers’ choices and what they like or not. |
Main Features of Online Ordering Systems
Below are some main features of the online ordering system.
| Features | Description |
| Group Order | This feature makes it possible for multiple people to create a single order. |
| Delivery Tracking | With delivery tracking, customers can track their order and know where their order is reached. |
| Menu Creation | The food business owners can edit, add, or remove the items from the menu. |
| Order History | Customers and restaurants benefit by knowing the history of their orders. Restaurants can know which orders are delivered and which are pending. On the other hand, customers check their past order history for future orders. |
| Smooth Billing | Customers can easily pay with a wide range of payment methods. |
Future of The Online Food Ordering and Delivery Industry
The online food ordering and delivery industry has witnessed tremendous growth over the past decade, and its future looks promising. The global market for online prepared food delivery is expected to reach an estimated USD 134.5 billion by the end of 2023.
The demand for online food ordering and delivery services is expected to continue rising as more people embrace the convenience and time-saving benefits of ordering food online.
As the industry grows, we can expect to see a wider range of delivery options. While traditional delivery methods involving human couriers will remain prevalent, there will also be an increase in alternative delivery models. This includes the use of drones, autonomous vehicles, and robots for efficient and cost-effective delivery.
Supercharge your deliveries with Enatega.
FAQs
1. Which platform is best for ordering food?
Uber Eats is the best platform for ordering food online. This mobile food ordering platform allows customers to order online from their mobile phones and get the order delivered to their doorstep.
2. What are examples of online food ordering systems?
Below are examples of online food ordering systems.
- Toast
- Menu Drive
- Chow Now
- Square
3. How do I create a food delivery platform?
Here are some steps to help you create a food delivery platform.
- Determine your business idea
- Do research
- Select the business model
- Decide the features
- Select the tech stack
- Start development
- Testing
- Launching the food app
4. What is the use of an online ordering system?
The primary purpose of an online ordering system is to;
- Simplify the ordering process
- Provide a convenient way for customers to place an order
- Expand business and increase sales
Conclusion
The online ordering and delivery platform has become integral to modern dining culture. These platforms can help restaurants scale up their business and achieve their goals.
So, are you a restaurant owner? Or do you run a food business and want to create an online ordering and delivery platform? Enatega, the best food delivery app development company, is your answer for building convenient ordering systems. We transform the way you interact with your customers.
About the author
Hudaibia Khalid is the creative force behind the blog—a maestro of words and ideas. Her distinctive style not only imparts wisdom but also leaves an indelible mark, transforming each post into a captivating journey through her unique perspective on the world.
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