Online gift delivery

Key Takeaways

  • Growing Market: The online gifting industry is expected to reach $300.8 billion by 2030, making it a great opportunity for businesses.
  • Convenience and Benefits: Gift delivery apps offer a wide selection of gifts, easy price comparison, secure payment options, and timely delivery for customers.
  • Business Advantages: These apps help improve customer satisfaction, and increase visibility through real-time tracking and efficient rider management.
  • Essential Features: A successful gift delivery app should include user-friendly navigation, personalized gift options, real-time tracking, secure payments, and 24/7 customer support.
  • Development Process: Key steps to building an app include market research, defining a unique selling proposition (USP), selecting the right tech stack, creating an MVP, and conducting thorough testing.
  • Tech Stack: Technologies like React.js, Node.js, MongoDB, AWS, and Stripe are essential for building a robust gift delivery app.

The online gifting industry is projected to reach $300.8 billion by 2030. For entrepreneurs and businesses looking to grab this golden opportunity, creating a top-notch online gift delivery app could be the key to grow in their business. 

Building an online gift delivery app is not just about meeting consumer demand; it’s about changing how we think about gifting. This cost-effective approach allows businesses to scale efficiently while providing a better customer experience from selection to delivery. 

So, let’s explore in detail how to build an online gift delivery app and how you can benefit from it. 

Benefits of Online Gift Delivery Service

Why does your business need an online gift delivery app?

Below are some benefits the gift-sending app provides to customers and business owners.

Benefits of Online Gift Delivery Service

For Customers

  • Wide Gifts Selection

Customers have an almost infinite selection of gifts to choose from when they shop online. It is very hard to find at the local gift shops. They would have access to a variety of eCommerce sites that offer a wide range of products, discount codes, and ongoing promotions.

Comparing prices is also made easier because they just need to open several tabs on their computer/mobile to see which gift service offers the best value. 

In traditional shopping, customers can see the item they’re planning to give, but if their options are from two separate places, customers can’t compare them. To put it another way, there would be a lot of actual footwork required. These days, it seems like online gift delivery services are quite awesome.

  • Do Shopping from Your Comfort

Convenience is one of the biggest advantages of online gift delivery services. Customers can easily buy gifts online in the comfort of their home or workplace especially when they don’t have time to go to the store and buy gifts.  

In addition, using online gift stores, customers can place an order at any time they want and send it to their dear one’s doorstep on time.   

  • Online Reviews

Checking online customer reviews is a crucial advantage when using an online gift delivery service. Reading reviews allows customers to understand the quality and condition of the gifts being offered, helping them make informed purchasing decisions.

Reviews provide insights into the trustworthiness and reliability of the online gift retailer, including factors like customer service, shipping times, and overall satisfaction.

Moreover, negative reviews can alert customers to any common problems with the delivery, packaging, or gifts themselves, so they can avoid potential disappointments.

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  • Save Time and Money

Don’t have time to go to the store to buy gifts? With an online gift delivery service, customers can buy gifts from anywhere and save valuable time in traveling. Additionally, enhance your corporate events by using a gift delivery app to send personalized welcome gifts to attendees’ homes or hotel rooms before the event starts.

Most of the gift stores offer attractive offers and deals on online shopping. Therefore, customers can get a lot of discounts and special offers like buy one get one free, etc. 

However, such exclusive offers and discounts aren’t available to customers at local gift shops. By using online gift delivery, customers can take advantage of unique offers and deals to save a significant amount of money.

  • Timely Delivery

Another main advantage of online gift delivery apps is timely delivery. If a customer lives far away from their loved ones and wants to give them a surprise on their special day, using the gift delivery app will help them. They offer quick and efficient gift delivery to make the gifting experience convenient and hassle-free.      

For Business Owners

  • Streamline Operations

Business owners can streamline their entire order fulfillment process using the gift delivery service. From the initial placement of customer orders to the management of their product, the gift delivery service provides a comprehensive solution to help optimize these core business operations.

The service handles the logistics of receiving, processing, and shipping out customer orders, freeing up business owners to focus on other important aspects of running their company. 

  • Rider Management

Using the gift delivery service, business owners can centralize the management of their entire delivery operation. This includes coordinating all delivery riders, their schedules, and key performance metrics in a single platform. 

Additionally, real-time tracking of rider location and status gives business owners full visibility into the delivery process. 

  • Improve Customer Satisfaction

The gift delivery service ensures reliable and timely deliveries through real-time tracking of all shipments. This visibility allows businesses to proactively communicate accurate delivery ETAs to customers, enhancing the overall experience. 

Also, the service provides the ability to offer same-day or next-day delivery options, meeting consumer expectations for faster fulfillment. 

  • Increase Visibility

The gift delivery service provides detailed reporting that allows businesses to closely monitor delivery metrics, costs, and customer feedback. This information enables companies to optimize their gift fulfillment workflows and identify areas for improvement.

Features of Gift Delivery Service

One of the world’s most competitive industries is gift and flower delivery. Customers are becoming more comfortable purchasing gifts online, often at a lower price than they would pay offline.

To build a successful app, incorporating user-friendly features is essential. Here are some top-notch features that must add to your gift delivery solution app.

Features Description
User Profile and RegistrationEasy user registration is crucial for the success of the online gifting app. It allows users to create an account on the app effortlessly using their email or social media logins. This feature improves user engagement and streamlines the ordering process.
Gift Catalog A well-structured present catalog serves as the central component of gift delivery software. Each catalog contains comprehensive descriptions, price details, and excellent photos. This feature enables customers to explore a variety of choices without hassle. 
Advanced Search and FiltersImplement this functionality to help users find the perfect gift quickly. This feature allows users to search by keywords, price, occasions, and specific categories. It makes it easier for users to find relevant and appealing gift options.  
Order Tracking It is a very useful feature of the online gift service. This feature allows the users to track their deliveries in real-time and keep updated with their orders. 
Secure Payment Methods Implement a secure and user-friendly payment gateway. Provide various payment options, such as credit/debit cards, digital wallets, and other popular methods. 
A secure and smooth payment process is vital for building trust and satisfaction among customers. 
Personalization Options Improve the gift-giving experience by providing personalization options. With this feature, users can add custom messages, special designs, and more that can put a unique touch on the gifts and make them special for the recipients. 
Push Notifications The push notifications keep users informed about order status, special deals, discounts, new items, or updates of the app. With this feature, users stay connected and engaged with the app.  
Review and Rating System Integrating the review and rating system in the app allows users to share their experiences, provide feedback, and rate products according to their experience. 
Showing genuine user feedback builds trust and helps future customers make informed decisions.  
24/7 Support Consumers appreciate it when you respond to their questions and issues right away. Therefore, if you want to grow your user base and provide the best service possible for your clients, developing a chatbot function or offering 24/7 help for users would be a wise choice.

How to Develop a Gift Delivery App?

Building an on-demand gift delivery app is one requirement to remain competitive and successful online. It involves several steps that guide you in building it.

Here are some steps to help you develop a top-notch gift delivery app.

How to Develop a Gift Delivery App

1. Market Research

First, you have to conduct market research to understand the demand for gift delivery services. Determine who your target market is, research your competition, and evaluate any obstacles or possibilities that may arise.

2. Define your Unique Selling Proposition (USP)

Identify the features that differentiate your gift delivery app from the competition. A unique USP can make you stand out, whether it’s a special feature, an improved user experience, or a specific niche.

3. Define Features

Brainstorm the features and functionalities you want to add to your app. This may include order tracking, user registration, gift catalog, push notifications, and payment processing. Always add the relevant features that make your app unique and keep users engaged.    

4. Select Tech Stack

Choose the databases, frameworks, and programming languages that make up the technology stack for your application. The exact needs of your app and the level of experience of your development team will determine which technology stack to choose.

Here is the technology stack that you will use for your gift app. 

Frontend Backend Infrastructure and Deployment Additional tools and libraries 
React.jsNode.jsDockerStripe 
TypescriptMongoDBKubernetesTwilio
ReduxDjangoAWSJest and Enzyme 
Adobe XDRuby on RailsGoogle Analytics 

5. Develop an MVP

Make a Minimum Viable Product (MVP) to test the essential features of your software and get user feedback. Before spending money on further development, you can test your idea with this first edition.

6. Start Gift Delivery App Development 

In this phase, start the app development. Divide this step into two phases: 

  • Design the User Interface 

Sketch out the key screens and user flows, such as the home page, product catalog, shopping cart, and checkout. Choose an intuitive and visually appealing design that aligns with your target audience. Ensure the UI is optimized for mobile use with large buttons, clear labels, and easy navigation.

  • Develop the Backend Infrastructure

Set up a database to store product information, user accounts, and order details. Build APIs to handle tasks like authentication, inventory management, and order processing. Integrate with any necessary third-party services, such as payment gateways and mapping/routing APIs.

7. Testing 

After building the app, conduct thorough testing to remove bugs and issues. Test the app on different devices and ensure the app’s functionality and stability. 

8. Launching and Marketing

Launch the gift app when the testing is finished. Develop a marketing plan to raise awareness of your app among customers. Promote your app on different social media channels, such as Facebook, Instagram, and Twitter. Use influencer marketing by partnering with relevant social media personalities to promote the app.

Build an email list of interested users and send regular updates, special offers, and personalized recommendations. Use email campaigns to drive app downloads, promote new features, and encourage repeat business. Offer incentives or discounts to encourage customers to refer their friends and family.

9. Ongoing Support and Updates 

Provide ongoing support and update the app according to the customer requirements. Actively monitor user reviews and ratings on app stores and social media platforms. Also, analyze customer support inquiries and user reviews to identify areas for improvement.

Cost of Building the Gift Delivery App

A rough estimate for building a basic gift delivery app could range from $50,000 to $150,000+. For a more full-featured app, the costs could be $200,000 to $500,000 or more. The best approach is to develop a detailed feature roadmap and work closely with the development team to determine a realistic budget.

Here are a few key factors that would impact the development costs.

factors affecting the gift delivery app development cost

App Complexity

The more features and functionality the app has, the higher the development costs will be. Basic gift delivery apps with simple ordering, payment, and delivery tracking will be less expensive than more advanced apps with features like gift recommendations, subscription models, or integration with other services.

Platforms

Will the app be developed for iOS, Android, or both? Building for multiple platforms increases the overall cost. Native app development tends to be more expensive than cross-platform frameworks like React Native or Flutter.

Development Team

The size and experience level of the development team will greatly impact costs. Hiring a team of seasoned mobile app developers will be more expensive than using junior or outsourced developers.

Design and UX

A thoughtfully designed user interface and experience add to development costs but are crucial for an app’s success. Hiring a dedicated UX/UI designer increases the budget.

Timeline

Rushed development cycles tend to cost more. Allowing sufficient time for planning, development, testing, and deployment keeps costs down.

Best Online Gifting Apps

Looking to send a thoughtful gift? Here are some great online gifting apps you can use to send presents to the USA, Dubai, or anywhere else. 

  • Sugarwish – Send Personalized Gifts 

Sugarwish is the online gift delivery service that makes gift-giving personal. You select the type of gift, and your recipient can choose their favorite from a curated selection. It’s a great way to ensure they get something they truly love. 

  • Giftagram – Corporate Gifting for Clients and Employees 

Giftagram is your go-to for corporate gifting. Whether you’re thanking a client or rewarding an employee, this app offers stylish gift options that make a lasting impression. It’s all about making business relationships sweeter. 

  • Handwrytten – Handwritten Note Service and Card Automation 

Handwrytten adds a heartfelt touch to your gifts with real handwritten notes. You can automate the process, making it easy to send personalized messages alongside your gifts. It’s a lovely way to show you care. 

  • Snappy – Send Gift Choices Wrapped in a Unique Experience

Snappy turns gifting into an exciting experience. You send a selection of gifts, and the recipient gets to choose what they want. This interactive approach adds an element of surprise and fun to any occasion. 

  • Sendoso – Gifting and Direct Mail Platform 

Sendoso combines gifting with the power of direct mail. You can send personalized gifts and thoughtful messages all in one go. It’s perfect for making your gifts feel even more special and memorable. 

FAQs

1. How long does it take to create a gift delivery app?

Creating a gift delivery app takes 3 to 6 months, depending on features, complexity, and team expertise.

2. Does DoorDash deliver presents?

No, DoorDash primarily focuses on food delivery. However, some users may find local shops or florists on the platform that offer gift items for delivery.

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Conclusion

Creating the gift delivery app is a proven strategy to grow your user base and business worldwide. A well-crafted gift app helps to drive more sales and revenue.  

The global personalized gifts market size is projected to reach USD 57.85 billion by 2031.

If you have a gift delivery business, flower delivery, or food delivery business, you can book a free demo with us, discuss your idea, and get a great app that meets your needs.

Our team of developers has experience in providing great solutions like DoorDash alternative apps, grocery delivery apps, and more for your company that help you succeed in the competitive industry.


About the author

Author

Hudaibia Khalid

Copywriter & Marketing Assistant

Hudaibia Khalid is the creative force behind the blog—a maestro of words and ideas. Her distinctive style not only imparts wisdom but also leaves an indelible mark, transforming each post into a captivating journey through her unique perspective on the world.