The global online food delivery industry is projected to hit a massive $99.33 billion by 2025, with online orders surging 300% since 2014.
Did you know that 40% of restaurant sales now come from online orders?
If your restaurant isn’t entering this digital goldmine, you’re leaving money on the table.
The right online ordering system isn’t just a tool it’s your ticket to smoother operations, happier customers, and more revenue.
To help you stay ahead in 2025, we’ve compiled the top 5 online ordering systems, packed with pricing and standout features. Whether you’re running a cozy cafe or a bustling chain, this list has the perfect pick to boost your business and keep customers clicking for more.
Top Online Ordering System For Restaurants
In the fast-paced landscape of dining trends, staying ahead with the right technology can be a game-changer for restaurants.
As we are now in 2024, the demand for efficient and seamless online ordering systems has never been higher.
To assist restaurant owners in navigating this digital terrain, we’ve shortlisted 5 best online ordering systems for restaurants.
Platform | Pricing | Features |
---|---|---|
Enatega | $1,997 (lifetime license charges) | Multi-language dashboard Real-time order tracking Role-based access |
UpMenu | Starts at $49 per month | Online payment processing POS integration Automated kitchen ticket printing |
Flipdish | Starts at €149 per month | Real-time report generation Customer database management Integrated payment processing |
FoodChow | Free plan Paid plan: Starts at $19 per month | Online ordering Marketing tools Menu management Customer review management |
Uber Eats | Commission-based: 30% of the total order price | Order tracking Ratings and reviews Rewards points system |
1. Enatega
Are you looking for the best online ordering system for small restaurants? Enatega has got you covered.
One of the key advantages it possesses over its competitors is its ability to accommodate not only large-scale restaurants but also smaller establishments, thereby widening its appeal and market reach.
Enatega stands out with both single-vendor and multi-vendor options, giving you the flexibility to fit your restaurant size.
Features
- Multi-Language Dashboard
Enatega offers a remarkable feature a multi-language dashboard. This feature is designed to support restaurants in embracing diversity and expanding their reach. With the multi-language dashboard, Enatega ensures that users can interact with the platform in their preferred language, regardless of their geographic location.
- Role-Based Access
We recognize the importance of security and efficiency when it comes to order management.
The role-based access enables you to assign specific roles and permissions to different team members, streamlining workflows and ensuring that each team member has access to the information relevant to their responsibilities.
- Real-Time Order Updates
We enable restaurants to keep track of orders with our real-time order updates feature.
Enatega’s order management solution keeps you informed at every stage of the delivery process.
From order placement to dispatch and delivery, you get instant updates to increase transparency and help restaurants address delivery issues instantly.
- Rider Management
Efficient rider management is one of the most important aspects of successful order fulfillment.
We provide a comprehensive rider management system, allowing you to assign, track, and optimize delivery routes.
The ride management feature ensures timely and accurate deliveries that enhance customer satisfaction rate.
2. UpMenu
Pricing: Starts at $49 per month for each restaurant location.
UpMenu stands out as one of the best online restaurant systems that are commission-free and cloud-based.
The platform empowers customers to easily place online orders for delivery or pickup directly from the restaurant’s website or a dedicated app.
Supercharge your deliveries with Enatega.
Features
- Online payment processing
- POS integration
- Automated kitchen ticket printing
UpMenu also enables restaurants to efficiently manage online menus, inventory, and customer data.
The platform goes beyond simple order management and provides tools for creating targeted marketing campaigns and promotions delivered via SMS, push notifications, and email.
A noteworthy feature of UpMenu is its application programming interface (API) which allows seamless integration with various third-party POS systems and delivery solutions.
So, do check it out if you are looking for the best online ordering system for restaurants.
3. Flipdish
Pricing: The basic subscription package starts at €149 per month.
Flipdish is an online ordering system and delivery platform that enables restaurants to establish personalized mobile apps and websites to facilitate online ordering.
Features
- Real-time report generation
- Customer database management
- Integrated payment processing
Customers can leverage its convenient digital ordering interface to place their orders online for food delivery or easy pickup from their preferred restaurant.
It is the best digital ordering system for restaurants that provides restaurants with a user-friendly and customizable solution to enhance their digital presence and streamline the online ordering experience.
4. FoodChow
Pricing: FoodChow offers a free plan for restaurants whereas the paid plans start at $19 per month.
FoodChow is an exclusive online ordering system tailored for restaurants in Australia.
The user-friendly solution integrates seamlessly with various restaurant management systems, ensuring a convenient and efficient experience.
With a free plan and additional paid options boasting enhanced features, FoodChow caters to diverse restaurant needs.
Features
- Online ordering
- Marketing tools
- Menu management
- Customer review management
What makes it the best online ordering system in Australia? The fact that it is specifically designed for the Australian restaurant landscape, offering features like seamless integration with popular payment processors such as Stripe and PayPal.
For restaurants looking for the best online ordering system in Australia, FoodChow is an accessible and feature-rich solution to streamline the restaurant’s online ordering.
5. Uber Eats
Pricing: Uber Eats charges restaurants a commission of 30% of the total order price.
Uber Eats is a well-known online ordering platform that links customers with a diverse set of restaurants.
Users can conveniently order their preferred dishes from local eateries and have them delivered right to their doorstep.
Features
- Order tracking
- Customers can rate and review about the food, restaurant, and rider
- Rewards points system for users to earn benefits through their orders
As Uber Eats has a large customer base, restaurants that opt for this platform gain access to a large pool of customers which results in increased sales.
Restaurants using an online ordering system see a 30% increase in their takeout profits compared to those without it.
In the world of restaurant operations, selecting the best online ordering system is a strategic decision that can shape the success of your business.
If you’re looking to streamline your restaurant ordering operations, make sure you go through the features and pricing of the online ordering systems for restaurants that we have shared and choose the one that fits your restaurant’s requirements and budget.
Tips for Selecting the Best Online Ordering System For Restaurants
As the restaurant industry is consistently evolving its operations, selecting the best online ordering system for restaurants is important for the success of your restaurant.
Let’s explore the key tips to help you make an informed choice and implement a system that aligns perfectly with your restaurant operations.
Affordability
The pricing of a restaurant’s online ordering system is according to its features and functionalities.
So, we recommend you evaluate different plans to identify one that aligns with your restaurant’s budget set aside for the online ordering system.
Integration With POS And Other Systems
You must ensure the new online ordering system that you are about to opt for integrates with your restaurant’s POS and other systems.
A smooth integration ensures automatic receipt and processing of online orders while mitigating the risk of errors and delays.
Moreover, the system should work well with other back-end processes such as inventory management, delivery, and accounting software for enhanced operational efficiency.
Intuitive User Interface
91% of unhappy customers will leave and never return which means customer satisfaction should be your utmost priority when choosing the best online ordering system for restaurants.
A user-friendly interface is a cornerstone of a restaurant’s online ordering system that impacts the overall customer experience.
Ensuring complete customer satisfaction during online ordering is extremely important as a complex ordering interface might drive your potential customers away.
Opt for a system that facilitates easy navigation, clear instructions, and the ability for customers to customize orders, provide special instructions, and track order status in real-time.
How to Make a Restaurant Ordering System?
Below are some steps to make a restaurant ordering system.
1. Define Requirements
The first step in developing a restaurant ordering system is to clearly define the requirements. This involves identifying different user roles such as customers, waitstaff, and administrators, each with distinct functionalities.
2. Design the System
Once the requirements are established, the next step is to design the system. This includes creating user interface (UI) wireframes to visualize how users will interact with the application, whether it’s a web app or a mobile app. It’s essential to ensure that the design is intuitive and user-friendly.
Alongside the UI design, a database schema should be planned to determine how data will be organized. A well-structured design phase sets a solid foundation for development.
3. Choose Technology Stack
Choosing the right technology stack is important for the performance and scalability of the restaurant ordering system.
- The front end can be built using HTML, CSS, and JavaScript frameworks like React or Vue.js to create a dynamic user experience.
- For the backend, options like Node.js, Python (Django or Flask), or Ruby on Rails can be considered to handle server-side logic and API creation.
- The choice of database, such as PostgreSQL, MySQL, or MongoDB, will depend on the data complexity and relationships.
- Selecting a reliable hosting provider like AWS ensures that the application is accessible to users.
4. Develop the Application
With the design and technology stack in place, the next phase is the development of the application.
- Frontend development involves building UI components that allow users to view the menu and place orders.
- On the backend, developers set up a server to manage incoming requests, creating API endpoints for fetching menu items, placing orders, and processing payments.
- It’s essential to connect the backend to the database to store and retrieve essential data.
5. Test the System
Thorough testing is vital to ensure the functionality and reliability of the restaurant ordering system. During this phase, user testing should be conducted to gather feedback on the application’s usability and performance. This includes identifying and fixing any bugs, and ensuring that all features work as intended.
6. Deploy the Application
Once the application has been thoroughly tested, it’s time to deploy it for public use. This involves selecting a cloud service provider to host your application, ensuring that it can handle expected traffic.
Deployment may also involve configuring server settings and monitoring performance to ensure that the application runs smoothly once it goes live. A successful deployment marks a significant milestone in the development process.
7. Monitor and Maintain
After deployment, ongoing monitoring and maintenance are essential to ensure the restaurant ordering system remains effective and user-friendly. Using analytics tools can help track user engagement, order patterns, and overall system performance. Regular updates based on user feedback help to keep the system relevant and functional.
FAQs
1. What system do restaurants use to take orders?
Restaurants use point-of-sale (POS) systems to take orders, which can include hardware like terminals and software that manages orders, payments, and inventory. Some also use mobile apps or tablets for order taking, especially for table service or delivery.
2. What order system does McDonald’s use?
McDonald’s relies on the NewPOS NP6 system, alternatively known as McDonald’s NP6, MediaWorks NewPOS, or MW NewPOS.
The system, also recognized as Torex or Savista NewPOS, is integral to McDonald’s operations and facilitates order processing and management.
3. How do restaurants increase online orders?
Below are some ways to help restaurants increase online orders.
- Design a stellar menu
- Ensure clear communication
- Use an order management system to take orders and complete deliveries
- Outsource delivery drivers
- Improve customer service
4. Which model is best for an online food ordering system?
An integrated model is best for an online food ordering system. With an integrated model, all key functionalities, such as menu management, order processing, payment processing, and delivery logistics, are seamlessly interconnected. This streamlines the entire process, enabling smooth and swift operations.
5. How to create an online food ordering system?
Below are some steps to help you create an online food ordering system.
- Define your objective
- Define the features
- Make a budget
- Look for the food app development company
- Start creating the online ordering platform
6. What are the top 3 food delivery apps?
Below are the top three food delivery apps.
- Uber Eats
- DoorDash
- Grubhub
7. What is the largest online food delivery service?
DoorDash is the largest and most popular online food delivery service that serves thousands of customers worldwide.
8. What apps are good for ordering food?
UberEats, Grubhub, DoorDash, and Postmates are the apps that you can use for ordering food online and getting it delivered to your doorstep.
Supercharge your deliveries with Enatega.
Conclusion
Choosing the right online ordering system can help to transform your restaurant's operations, boost revenue, and improve customer satisfaction.
So, explore the systems highlighted here to help you find the perfect match for your restaurant business.
Are you ready to transform your restaurant's online ordering journey. Book a free demo with us and see how we can help you in your food delivery business.