Are you a restaurant owner looking to increase your sales and cater to the rising demand for convenience in the dining industry?
The growth rate of online food ordering has overpowered dine-in services by 300% since 2014 and they make up around 40% of the total restaurant sales today.
In a world where speed and accessibility have become a diner’s top priority, choosing the best online ordering system for restaurants can make all the difference.
For restaurant owners navigating the digital landscape, the quest for the best online ordering system for restaurants has become a significant part of their success story.
Whether you’re a seasoned professional or a newcomer to the restaurant industry, finding the right platform is essential for maximizing your revenue and enhancing customer satisfaction.
In this blog, we’ll explore the five best online ordering systems for restaurants to help you streamline operations, enhance customer experiences, and ultimately take your restaurant to the next level.
So, if you’re ready to revolutionize your restaurant’s ordering process and stay ahead of the competition, keep reading to discover the best online ordering system for restaurants that meet your restaurant requirements.
Key Considerations Before Selecting An Online Ordering System For Restaurants
As the restaurant industry is consistently evolving its operations, selecting the best online ordering system for restaurants is crucial for the success of your restaurant.
Before highlighting the several options available, it’s essential to consider specific factors you should take into consideration while opting for the best online ordering system for restaurant.
Let’s explore the key considerations to ensure you make an informed choice and implement a system that aligns seamlessly with your restaurant operations.
Affordability
The pricing of a restaurant’s online ordering system is according to its features and functionalities.
So, we recommend you evaluate different plans to identify one that aligns with your restaurant’s budget set aside for the online ordering system.
Integration With POS And Other Systems
You must ensure the new online ordering system that you are about to opt for integrates with your restaurant’s POS and other systems.
A smooth integration ensures automatic receipt and processing of online orders while mitigating the risk of errors and delays.
Moreover, the system should work well with other back-end processes such as inventory management, delivery, and accounting software for enhanced operational efficiency.
Intuitive User Interface
91% of unhappy customers will leave and never return which means customer satisfaction should be your utmost priority when choosing the best online ordering system for restaurants.
A user-friendly interface is a cornerstone of a restaurant’s online ordering system that impacts the overall customer experience.
Ensuring complete customer satisfaction during online ordering is extremely important as a complex ordering interface might drive your potential customers away.
Opt for a system that facilitates easy navigation, clear instructions, and the ability for customers to customize orders, provide special instructions, and track order status in real-time.
5 Best Online Ordering Systems For Restaurants In 2023
In the fast-paced landscape of dining trends, staying ahead with the right technology can be a game-changer for restaurants.
As we are now in 2023, the demand for efficient and seamless online ordering systems has never been higher.
To assist restaurant owners in navigating this digital terrain, we’ve shortlisted 5 best online ordering systems for restaurants in 2023.
| Platform | Pricing | Features |
|---|---|---|
| Enatega | Single-vendor license: $2500 (lifetime license charges) Multi-vendor license: $5000 (lifetime license charges) | Multi-language dashboard Real-time order tracking Role-based access |
| UpMenu | Starts at $49 per month | Online payment processing POS integration Automated kitchen ticket printing |
| Flipdish | Starts at €149 per month | Real-time report generation Customer database management Integrated payment processing |
| FoodChow | Free planPaid plan: Starts at $19 per month | Online ordering Marketing tools Menu management Customer review management |
| Uber Eats | Commission-based: 30% of the total order price | Order tracking Ratings and reviews Rewards points system |
1. Enatega
Are you looking for the best online ordering system for small restaurants? Enatega has got you covered.
The fact that it not just caters to the big shots and small restaurants can opt for it too gives it an edge over its competitors.
Enatega stands out with both single-vendor and multi-vendor options, giving you the flexibility to fit your restaurant size.
Exploring Enatega’s Order Delivery Management Systems
- Multi-Vendor Delivery Management Solution
Pricing: $5000 for a lifetime license. Contact our sales team for flexible pricing options.
Are you looking for a way to streamline your order management and delivery?
Our multi-vendor delivery management solution is all set to streamline operations for multiple restaurants on a centralized platform.
By opting for our multi-vendor delivery management solution, you can handle restaurants from various sources and locations which creates a comprehensive marketplace for businesses of all sizes.
- Single Vendor Delivery Management Solution
Pricing: Lifetime license costs $2500. Contact our sales team for flexible pricing options.
Enatega’s single-vendor solution lets you establish your storefront with a dedicated delivery management system.
You can boost your restaurant business with our single-vendor delivery management solution, the best online ordering system for small restaurants as well as large eateries.
Through our single-vendor delivery management solution, we put your restaurant business on the map to help it get noticed by the customers.
Features
- Multi-Language Dashboard
Enatega’s order management solution helps restaurants embrace diversity with its multi-language dashboard.
As your target market can be based in any region, this feature ensures that users can interact with the platform in their preferred language, enhancing accessibility and user experience for a broader audience.
- Role-Based Access
We recognize the importance of security and efficiency when it comes to order management.
The role-based access enables you to assign specific roles and permissions to different team members, streamlining workflows and ensuring that each team member has access to the information relevant to their responsibilities.
- Real-Time Order Updates
We enable restaurants to keep track of orders with our real-time order updates feature.
Enatega’s order management solution keeps you informed at every stage of the delivery process.
From order placement to dispatch and delivery, you get instant updates to increase transparency and help restaurants address delivery issues instantly.
- Rider Management
Efficient rider management is one of the most important aspects of successful order fulfillment.
We provide a comprehensive rider management system, allowing you to assign, track, and optimize delivery routes.
The ride management feature ensures timely and accurate deliveries that enhance customer satisfaction rate.
What are you waiting for? Book a demo today and meet our sales rep to take your restaurant order management to the next level!
2. UpMenu
Pricing: Starts at $49 per month for each restaurant location.
UpMenu stands out as one of the best online ordering systems for small restaurants that are commission-free and cloud-based.
The platform empowers customers to easily place online orders for delivery or pickup directly from the restaurant’s website or a dedicated branded app.
Features
- Online payment processing
- POS integration
- Automated kitchen ticket printing
UpMenu also enables restaurants to efficiently manage online menus, inventory, and customer data.
The platform goes beyond simple order management and provides tools for creating targeted marketing campaigns and promotions delivered via SMS, push notifications, and email.
A noteworthy feature of UpMenu is its application programming interface (API) which allows seamless integration with various third-party POS systems and delivery solutions.
So, do check it out if you are looking for the best universal online ordering system for restaurants.
3. Flipdish
Pricing: The basic subscription package starts at €149 per month.
Flipdish is an online ordering system and delivery platform that enables restaurants to establish personalized mobile apps and websites to facilitate online ordering.
Features
- Real-time report generation
- Customer database management
- Integrated payment processing
Customers can leverage its convenient digital ordering interface to place their orders online for food delivery or easy pickup from their preferred restaurant.
It is one of the best universal online ordering systems for restaurants that provides restaurants with a user-friendly and customizable solution to enhance their digital presence and streamline the online ordering experience.
4. FoodChow
Pricing: FoodChow offers a free plan for restaurants whereas the paid plans start at $19 per month.
FoodChow is an exclusive online ordering system tailored for restaurants in Australia.
The user-friendly solution integrates seamlessly with various restaurant management systems, ensuring a convenient and efficient experience.
With a free plan and additional paid options boasting enhanced features, FoodChow caters to diverse restaurant needs.
Features
- Online ordering
- Marketing tools
- Menu management
- Customer review management
What makes it the best online ordering system in Australia? The fact that it is specifically designed for the Australian restaurant landscape, offering features like seamless integration with popular payment processors such as Stripe and PayPal.
For restaurants looking for the best online ordering system in Australia, FoodChow is an accessible and feature-rich solution to streamline the restaurant’s online ordering.
5. Uber Eats
Pricing: Uber Eats charges restaurants a commission of 30% of the total order price.
Uber Eats is a well-known online ordering platform that links customers with a diverse set of restaurants.
Users can conveniently order their preferred dishes from local eateries and have them delivered right to their doorstep.
Features
- Order tracking
- The option to leave restaurant ratings and reviews
- Rewards points system for users to earn benefits through their orders
As Uber Eats has a large customer base, restaurants that opt for this platform gain access to a large pool of customers which results in increased sales.
Final Thoughts
Restaurants using an online ordering system see a 30% increase in their takeout profits compared to those without it.
In the world of restaurant operations, selecting the best online ordering system is a strategic decision that can shape the success of your business.
Amidst the various options we have mentioned in our list, Enatega emerges as a clear winner that offers an all-in-one online ordering solution for both small and large establishments.
With features like a multi-language dashboard, role-based access, real-time order updates, and robust rider management, Enatega provides a comprehensive order management experience to restaurants.
Don’t just take our word for it – book a 30-minute demo today and see how Enatega can revolutionize your restaurant’s online ordering journey.
If you’re looking to streamline your restaurant ordering operations, make sure you go through the features and pricing of the 5 best online ordering systems for restaurants that we have shared and choose the one that fits your restaurant’s requirements and budget.
Frequently Asked Questions
1. What system do restaurants use to take orders?
Restaurants use an order management system such as Enatega that encompasses both software and hardware to efficiently manage their entire business operations.
From order taking to order fulfillment, the restaurant order management system serves as an all-in-one tool for seamless business management.
2. What order system does McDonald’s use?
McDonald’s relies on the NewPOS NP6 system, alternatively known as McDonald’s NP6, MediaWorks NewPOS, or MW NewPOS.
The system, also recognized as Torex or Savista NewPOS, is integral to McDonald’s operations and facilitates order processing and management within the fast-food giant.
3. How do restaurants increase online orders?
- Design a stellar menu
- Ensure clear communication
- Use an order management system to take orders and complete deliveries
- Outsource delivery drivers
- Improve customer service
