In the bustling world of food delivery, Uber Eats and DoorDash stand out as two major players. Available in countless countries, both platforms offer fantastic services for their customers and partners. But when it comes to choosing between them, the decision can feel a bit overwhelming.
Are you wondering which app might be the best fit? Don’t worry! In this blog, we’ve compiled all the essential information to help you decide between DoorDash and Uber Eats.
Let’s explore and find out which option is right for you!
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Get StartedWhat is Uber Eats?
Uber Eats is a well-known food delivery platform, bringing a variety of delicious meals straight to your doorstep. Launched by Uber in 2014, this online service allows users to order food from a vast selection of restaurants.
Uber Eats operates in over 6,000 cities across 45 countries and continues to expand its reach. With more than 825,000 restaurant partners globally, the app provides a wide array of cuisines for users to explore.
With just a few taps on the app or a click on the website, customers have access to a diverse selection of dining options in your area. Food delivery is efficiently handled by Uber couriers, who use cars, scooters, bikes, or even walk to ensure your meal arrives promptly.
Moreover, Uber Eats earns revenue through delivery fees charged to customers and commissions on each order placed. They also generate income from subscription services like Uber One, which offers benefits to subscribers, and from advertising within the app.
Main Features of Uber Eats for Customers
- Extensive restaurant selection
- Deals and promotions
- Order tracking
- Multiple payment options
- Scheduling orders
- In-app communication
- Rating and review system
- AI assistant
Main Features of Uber Eats for Restaurants
- Marketing tools
- POS integrations
- Order management
- 24/7 customer support
- In-app promotions
Pros and Cons of Using Uber Eats for Restaurants
Look at the table below and understand the pros and cons of using Uber Eats for a restaurant.
| Pros | Cons |
| Access to a large customer base | Fees can significantly cut into profits |
| Easy ordering and delivery for diners | Reliance on Uber Eats for sales |
| Promotions and visibility on the app | Limited control over branding |
| Access to customer data and trends | Potential for late or incorrect deliveries |
Pros and Cons of Using Uber Eats for Delivery Drivers
Below are the pros and cons of Uber Eats for delivery drivers.
| Pros | Cons |
| Flexible working hours | Unpredictable earnings |
| Easy to get started | Wear and tear on a personal vehicle |
| Access to promotions and bonuses | Unpredictable delivery times |
| Opportunity for tips | Dealing with difficult customers |
| The driver may receive the meal as compensation if a customer cancels the order after a driver has picked up | |
| Ability to work in various locations |
What is DoorDash?
DoorDash is a well-known food delivery service in the USA that connects customers with local restaurants and businesses. In 2024, DoorDash partnered with 590,000 restaurants and grocery markets.
It allows customers to order food, groceries, and various items online, which are then delivered to their doorsteps by independent contractors called Dashers. Also, the platform lets Dashers deliver packages from UPS, FedEx, and USPS to people.
The company has also expanded its operations to over 30 countries. Both large and small businesses collaborate with DoorDash to access new customers, boost order volume, and improve sales.
In addition, DoorDash charges restaurants a commission-based fee for its services. Pickup orders have a lower commission, ranging from 6% to 15%, while delivery orders are higher, ranging from 15% to 30%.
Main Features of DoorDash for Customers
- Contactless delivery
- Offer membership “DashPass”
- Order from a variety of categories, like groceries and convenience stores
- Personalized recommendations
- Promotions and discounts
Main Features of DoorDash for Restaurants
- Customizable promotions
- Dasher coordination
- Flexible partnership plans
- Marketing tools
Pros and Cons of Using DoorDash for Restaurants
Here are the advantages and disadvantages of using DoorDash.
| Pros | Cons |
| Increased visibility and reach | High commission fees |
| Flexible model | Potential for lower profit margins |
| Convenience for customers | Dependence on a third-party service |
| Marketing and promotional support | Limited control over delivery quality |
| Data insights on customer preferences | Potential for order inaccuracies |
| Customer service challenges | |
| Competition with other restaurants |
Pros and Cons of Using DoorDash for Delivery Drivers
Delivery drivers check the pros and cons before using DoorDash.
| Pros | Cons |
| Flexible schedule | Drivers are responsible for their vehicle expenses |
| Quick payouts | Dealing with unpredictable orders |
| Incentives and bonuses | Income can vary day to day |
| Not all customers tip drivers |
Uber Eats Vs. DoorDash Market Share
Here is a comparison of the market share between Uber Eats and DoorDash.
Market Share
- DoorDash: Dominates the U.S. market with a significant share, often estimated around 55-60%.
- Uber Eats: Follows with a smaller yet substantial share, around 25-30%.
Value of Orders from the First Quarter 2022 to Fourth Quarter 2024
- DoorDash: In the fourth quarter of 2024, total orders on DoorDash reached about 21.3 billion U.S. dollars, according to Statista.
- Uber Eats: In the last quarter of 2024, Uber Eats saw around 20.1 billion U.S. dollars in total orders.
Geographic Reach
- DoorDash: Strong presence in the U.S. and Canada, expanding services in international markets.
- Uber Eats: Operates in multiple countries, using Uber’s existing infrastructure.
Business Model
- DoorDash: Focuses on last-mile delivery, emphasizing customer and driver experiences.
- Uber Eats: Integrates with Uber’s ride-sharing services, offering a broader range of delivery options.
Uber Eats Vs. DoorDash – Which One is Better for Food Delivery?
The table below provides a detailed comparison of Uber Eats and DoorDash, allowing you to make an informed decision about which food delivery service is best for you.
| Feature | Uber Eats | DoorDash |
| Year Founded | 2014 | 2013 |
| Availability | Operates in over 45 countries worldwide | Available mainly in the U.S., Canada, and Australia |
| Restaurant Selection | Strong global partnerships, including big chains | Extensive U.S. coverage, lots of local restaurant ties |
| Delivery Fees | Varies by distance and demand ($0.99–$5.99) | Similar range; DashPass lowers fees |
| Subscription Plan | Uber One ($9.99/month) – free delivery + discounts | DashPass ($9.99/month) – free delivery + exclusive deals |
| Delivery Speed | Generally fast, depending on location | Comparable, slightly faster in urban U.S. areas |
| User Experience (App/UI) | Clean design, integration with Uber rides | Easy to use, great filtering options |
| Customer Support | In-app help, email, and phone support | In-app support, phone, and live chat |
| Payment Options | Credit/debit, PayPal, Venmo, Uber Cash | Credit/debit, Apple Pay, Google Pay, PayPal |
| Promotions and Discounts | Frequent promos for new users | Frequent deals and local restaurant discounts |
| Alcohol Delivery | Available in select areas | Also available in supported locations |
Uber Eats Vs. DoorDash Pricing: Which App Offers The Best Deals?
Who has better deals, Uber Eats or DoorDash?
You can find the answer to this question in the table below.
| Pricing Factor | Uber Eats | DoorDash |
| Delivery Fee | $0.99–$5.99 (varies by distance and demand) | $1.99–$5.99 (location, restaurant, and demand dependent) |
| Delivery Time | Approximately 35 minutes | Approximately 40 minutes |
| Service Fee | Around 10–15% of the order subtotal | Around 10–11% of the order subtotal |
| Small Order Fee | $2–$3 for orders under $10–$15 | $2–$3 for orders under $12 |
| Surge Pricing | Yes, during peak hours | Yes, during high-demand periods |
| Subscription Plan | Uber One: $9.99/month Free delivery + discounts | DashPass: $9.99/month Free delivery + lower service fees |
| Exclusive Discounts | Frequent promos for Uber One members | Many restaurant-specific and DashPass-exclusive deals |
| First-Time User Discounts | Yes, e.g., $10–$20 off first order | Yes, e.g., free delivery + 30% off first few orders |
| Tipping | Optional; 10%–20% suggested | Optional; 15%–20% suggested |
| Promo Codes | Regularly available via email and app | Common through app, email, or affiliate partners |
| Minimum Order for Free Delivery (with subscription) | No minimum (in most cases) | $12 minimum for DashPass orders |
| App Rating | Play Store: 4.7 App Store: 4.8 | Play Store: 4.3 App Store: 4.6 |
Uber Eats Vs. DoorDash – Which Pays More to Riders?
DoorDash pays more per hour on average, especially during Peak Pay periods. Uber Eats can offer competitive pay in cities with high demand and frequent surge pricing, but the variability is greater.
Check the table below for a better understanding.
| Pay Factor | Uber Eats | DoorDash |
| Base Pay per Delivery | $2.50–$4.00 (depends on distance and time) | $2.00–$10.00+ (based on distance, time, and desirability) |
| Tips | 100% of tips go to the driver | 100% of tips go to the driver |
| Average Hourly Pay (Before Expenses) | $12–$20/hour | $15–$25/hour (can vary by city) |
| Scheduling Flexibility | Fully flexible (log in anytime) | Flexible; offers scheduled and Dash Now options |
| Payment Frequency | Weekly or Instant Pay ($0.85 fee) | Weekly or Fast Pay ($1.99 fee per use) |
| Driver Expenses Covered | No (fuel, vehicle wear and tear, insurance not covered) | No (drivers are independent contractors) |
| Incentive Reliability | Varies by location; surge is not always available | Often reliable in high-demand areas |
| Onboarding Process | Fairly quick; background check required | Similar onboarding process |
Uber Eats Vs. DoorDash – Which is Faster?
DoorDash tends to be faster in the U.S. due to high Dasher availability and priority delivery. Uber Eats may be faster internationally or in cities where Uber rideshare drivers also deliver food.
| Criteria | Uber Eats | DoorDash |
| Average Delivery Time | 30–45 minutes | 25–40 minutes |
| Dispatch Speed | Fast in urban areas with Uber driver availability | Fast in suburban and U.S. cities with high Dasher density |
| Priority Delivery Option | No dedicated feature | Yes, “Priority Delivery” for faster service |
| Global Performance Consistency | Highly available and optimized in many countries | Moderate, mainly optimized for U.S./Canada/Australia |
| Subscription Perk Impact | Uber One may give preferred driver access | DashPass improves speed and prioritization |
FAQs
1. Which food delivery service pays the most?
The food delivery service that pays the most are DoorDash and Uber Eats. They often offer higher earnings potential through tips and bonuses.
2. What is the busiest food delivery service?
DoorDash is generally considered the busiest food delivery service in the U.S., holding a significant market share and offering extensive restaurant partnerships. Its widespread availability and user-friendly app contribute to its popularity.
3. Do more people use Uber Eats or DoorDash?
More people use DoorDash compared to Uber Eats, as DoorDash holds a larger market share in the food delivery industry, especially in the USA.
Supercharge your deliveries with Enatega.
Get StartedConclusion
Are you considering launching a food delivery app but feeling uncertain about your options? We've analyzed the key statistics and numbers to help you make an informed decision tailored to your preferences and needs. Notably, DoorDash has a larger user base, higher revenue, and a wider selection of restaurants.
If you want to create an app for your food delivery business like Uber Eats or DoorDash, it could be the best decision. Creating such an app is undoubtedly challenging, but the rewards can be immense.
So, for this purpose, you can consult Enatega. We specialize in making customized delivery apps that position you among the leaders in the food delivery industry.
Book a free demo with us today and get the perfect app for your business.
About the author
Hudaibia Khalid is the creative force behind the blog—a maestro of words and ideas. Her distinctive style not only imparts wisdom but also leaves an indelible mark, transforming each post into a captivating journey through her unique perspective on the world.
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