Best Restaurant Ordering Apps for Online Food Delivery

Best restaurant ordering apps have become essential for boosting sales and enhancing customer experience. A recent study shows that the online food delivery market in the USA is projected to reach US$562.70 billion by 2029. As competition intensifies, choosing the right restaurant ordering app is vital for maximizing efficiency and revenue. 

Numerous restaurant ordering apps are available online, but some people are confused about picking the right one. Therefore, for your help, we have compiled a great list that help you make the right decision.

What is the Best Online Ordering System for Restaurants?

The best restaurant ordering apps mentioned below are high-quality, and many users prefer them for online food ordering; you can pick any of them according to your needs. 

So, take a look at them.

1. Enatega

Enatega is the best restaurant ordering system. Their food ordering process is simple, and the order is placed within a few minutes.

Whether running a ghost kitchen, restaurant, pizzeria, burger shop, bar, or starting a new food delivery business, this online food delivery management software fits all your needs. 

The main reason for using Enatega is to create your food delivery app easily and customize it according to your needs.  

Below are some features that make the Enatega app stand out and the most liked app for users. 

• Order tracking
• Order history
• Provide reviews and ratings to restaurants and riders
• Chat with riders 
• Alerts and notifications for deals, discounts, and promotions
• A large variety of restaurants are available on the app 
• Multiple payment options
• Easy signup process

Pros	Cons
Transparent pricing	Marketing tools are not included
24/7 support
2 hours of free technical consultation
Lifetime updates

2. UberEats

UberEats is the most well-known food delivery app in the USA. Thousands of people worldwide use it to order food from various restaurants. UberEats is a subsidiary of Uber that provides several rewards and discounts to customers to maintain its user base.

Several UberEats alternatives are available but the original app provides top-notch services to its customers, which include:

• Group ordering makes it easy for friends and colleagues to split the bill.
• Schedule deliveries
• Re-ordering option
• Real-time order monitoring
• Accept cashless transactions 
• The app is available on iOS and Android

Pros	Cons
Easy-to-use app	Less control of the guest experience
Integrate with POS systems	Commission fees
Huge market

Do you want to create an UberEats clone app? Book a free demo with us and discuss it with them in detail.  

3. Grubhub

Grubhub is a popular online food ordering platform established in Chicago. It is the oldest food delivery app. As per the last statistics mentioned on Wikipedia, Grubhub has over 19.9 million active users. Also, the app coordinates with 100000 restaurants to offer its users a wide variety.

Moreover, Grubhub is a free-to-download app compatible with Android and iOS devices. With a Grubhub app, the users can order food up to 4 days in advance.  

The main highlights of the Grubhub are:

• Several payment options are available
• Delivery tracking
• Gift Cards
• alerts/notifications
• Wide range of restaurant selections

Pros	Cons
Loyalty programs	High service fees
Wide restaurant network	Limited availability in some areas
Pre-order functionality

4. DoorDash

DoorDash is another promising food and beverage delivery service that collaborates with USA, Australian, and Canadian restaurants. Customers also choose the option of pickup orders directly from DoorDash.  

It is the best app for ordering food online and delivering it to your doorstep when you have no time or mood for cooking. This online food ordering app for restaurants covers 50 US cities.

The main features of DoorDash are:

• Track delivery
• Allows multiple delivery options
• Searching restaurant
• Timely deliveries
• Serve high-quality food

Pros	Cons
Offer subscription	High service and delivery fees
Contactless delivery	The selection of restaurants is limited in smaller towns or rural areas
Convenient scheduling options

5. Delivery.com

Delivery.com is an affordable food delivery app that provides a seamless experience to customers. This platform can help you search for retailers and shops based on location.    

In addition, it has more than 3 million active users who use the app for food ordering. The app is free to use and download without any subscription cost. 

Delivery.com helps restaurants manage their menus, online orders and generate quotes or invoices. 

The main features that make Delivery.com unique include:

• Loyalty program
• Online ordering
• Order management
• Order tracking
• Supports in Android and iOS devices

Pros	Cons
The platform supports local business	Limited app features
Pre-ordering feature	While food deliveries may have real-time tracking, other services like laundry or alcohol might not, leading to uncertainty about delivery status.
Delivery.com offers more than just food. Users can order groceries, alcohol, laundry, and even catering services through the app

6. ChowNow

ChowNow is the best food ordering platform that does not charge any commission on ordering food with extra fees. It is an easy-to-use application, and customers can easily place orders by browsing several restaurants. 

Moreover, on ChowNow, several local eateries are available and provide a unique mobile ordering experience.     

The main features of the ChowNow that attract customers are:

• Delivery tracking
• Order management
• Focuses on regional restaurants
• Available around the US
• Customized food menus

Pros	Cons
Restaurant-friendly platform	No real-time order tracking
Custom branding for restaurants	Limited restaurant availability
Low service fee for customers
No third-party delivery riders

7. Postmates

Postmates is a food delivery app that is similar to UberEats and Grubhub. Customers can order food and groceries through Postmates. It is a San Francisco-based company that provides discounts and rewards on online food delivery.   

The top features of Postmates that set them apart from their competitors are:

• Offer discounts
• Delivery is available 24/7
• Provides several items
• Tracking of orders
• Food and groceries are delivered on time 

Pros	Cons
Available in many cities across the USA	Limited availability in rural areas
No delivery minimums	Higher service fees
Flexible delivery options
Subscription service

8. Zomato 

No matter what you want to eat, Zomato is the app you need to find places nearby or get the fastest delivery right to your door. It gives potential customers access to a list of restaurants to find nearby places to eat. Customers can read reviews, look at pictures, and browse the menu to place an online food order. 

Zomato is the best restaurant ordering system app that is famous for these features:

• Filter search
• Vast choices of restaurants
• Payment options
• Table reservation
• Restaurant profile 

Pros	Cons
Easy payment options	High delivery fees in some areas during peak hours
Support for multiple languages	The high commission charged from partner restaurants
Option to schedule food delivery
Food delivery in remote locations

9. Swiggy

Swiggy is an online food ordering app for restaurants that provides customers with the fastest food delivery service. By using the Swiggy app, restaurants may get more customer orders with smooth operations.

The Swiggy is the best app among users with these features:

• Easy payment
• Search
• Ratings
• Push notifications
• Easy navigation
• Explore restaurants
• GPS tracking 

Pros	Cons
Quality and reliable delivery	Customers sometimes face support issues
No minimum order requirement	Surge pricing impact on total cost
Offer membership plans
Discounts and offers

10. Caviar

Caviar is a super fast mobile app for restaurant ordering. It gained popularity due to its timely order delivery in less than 30 minutes at affordable prices. 

The Caviar app’s primary goal is to provide food from the best restaurants in the area. When someone signs up for the service, they can see a massive difference in the overall cost of food orders. 

Further, restaurants that want to partner with Caviar must also partner with DoorDash, and the prices are the same for both. 

The Caviar app contains the following features:

• User-friendly interface
• Order adjustment
• Restaurant selection
• Reviews and ratings
• Multiple payment options

Pros	Cons
Support local restaurants	Available in selected cities
Reliable delivery service	As compared to other food apps, offer less discounts
Order tracking

Comparison of Different Online Ordering Systems

App/Platform	Order Tracking	Payment Options	Delivery Time	Loyalty Program	Menu Customization	User Reviews
Enatega	Yes	Multiple	Fast	Yes	Yes	Yes
UberEats	Yes	Cashless	Fast	Yes	Limited	Yes
Grubhub	Yes	Multiple	Fast	Yes	Limited	Yes
DoorDash	Yes	Multiple	Fast	Yes	Limited	Yes
Delivery.com	Limited	Multiple	Fast	Yes	Yes	Yes
ChowNow	No	Multiple	Fast	No	Yes	Yes
Postmates	Yes	Cashless	Fast	Yes	Limited	Yes
Zomato	Yes	Multiple	Fast	No	Yes	Yes
Swiggy	Yes	Multiple	Fast	Yes	Yes	Yes
Caviar	Yes	Multiple	Fast	No	Limited	Yes

Benefits of an Online Ordering System for Restaurants 

Below are some benefits that show why restaurants need an online ordering system.  

Orders Processed Quickly 

With the help of an online ordering platform, restaurants can speed up the ordering process. It will improve the entire flow of the restaurant and keep customers happy. Customers do not need to wait in line or on the phone to place an order.

Easily Manage More Orders

With an online system, restaurants can more easily handle a higher volume of orders with less staff, especially during peak times. The automated system can keep track of all incoming orders.

Moreover, using the online ordering platform can free up staff members to do other tasks such as cleaning and preparing the food. It improves the overall efficiency of the restaurant.  

Menu Flexibility

It is a huge benefit for restaurants because it can help to save time and money. Online ordering makes it easy for restaurants to update their menus online without reprinting new menus. Restaurants can easily offer deals and discounts online and attract and retain customers. 

Moreover, online ordering allows restaurants to change their menu without having to print the whole thing again, which makes it simple to find out what customers like.

Order Tracking

It is a massive benefit for both restaurants and customers.  Order tracking can be used by the restaurant business to make sure everything is operating as it should. It also avoids delays and helps to keep everything organized. 

Also, customers can easily track the status of their orders through the online system, from the time it’s placed to when it’s ready for pickup or delivery. 

Drive More Revenue 

70% of customers prefer ordering food online and want it delivered. Online ordering can drive incremental revenue by making it more convenient for customers to order, leading to higher order volumes and order sizes. 

Gain Real-Time Analytics 

The online ordering app provides restaurants with valuable real-time data and analytics on customer ordering behavior, popular menu items, peak ordering times, and more. Using this information, restaurants can make informed decisions for their business. 

Improve Customer Loyalty 

A seamless online ordering experience can boost customer satisfaction and encourage repeat business, helping to build long-term customer loyalty. When customers have a positive experience, they are more likely to return and place more orders. 

Frequently Asked Questions

1. Which is the best app to order food?

UberEats is the best app for ordering food online from restaurants, cafes, bars, and coffee shops. Download the app now and order food from your favorite restaurant.

2. Why is ordering food online better? 

Ordering food online helps you to order from anywhere when you want. It also helps when you don’t have time or mood for cooking, so order online and get what you want.  

3. What are the top 3 food delivery apps?

The top 3 food delivery apps are:

• Grubhub
• UberEats
• DoorDash

4. What’s better, DoorDash or Grubhub?

DoorDash and Grubhub both have their strengths and weaknesses. DoorDash may offer a wider selection of restaurants in some areas, while Grubhub can provide more reliable and transparent pricing. Also, DoorDash is cheaper than Grubhub. 

5. What is the number one POS system for restaurants?

Toast is the number one POS system for restaurants. It is easy to set up and provide 24/7 customer support to its customers.

6. What do restaurants use for online ordering?

Below is a list of platforms that restaurants use for online ordering. 

• Toast
• Bbot
• Menufy
• BentoBox
• Upserve