In the modern world, food delivery is the fastest-growing industry. Food delivery software has become an essential tool for restaurants looking to streamline operations, enhance customer satisfaction, and boost efficiency. In 2024, the demand for reliable and versatile food delivery platforms is higher than ever.
The online food delivery industry sales are expected to grow 12.33% annually to USD 1.45 trillion by 2027, according to Statista. Users are predicted to reach 2.64 billion by 2027.
This blog explores the best food delivery management software available today, including top-rated platforms like Enatega, Toast, and Square Online. Each solution offers unique features designed to address the diverse needs of small eateries and large chains alike. From inventory management and real-time order tracking to seamless payment processing and customer analytics, these platforms provide the tools needed to thrive in a competitive market.
Whether you’re looking to reduce operational errors, improve delivery times, or expand your customer base, this blog will help you find the perfect software to elevate your restaurant’s delivery service.
What is a Food Delivery Software?
The food delivery software is a platform designed for restaurants to streamline their operations and delivery services. With the help of software for food delivery services, restaurants can connect and attract more customers quickly.
The main goal of the food delivery and ordering software is to:
- Provide users with a platform where they can easily place their orders.
- Provide customers with a way to track their orders.
- Help restaurants to minimize errors and improve operational efficiency.
- Help restaurants save money and effort.
- Help restaurants to manage orders efficiently.
Moreover, the food delivery tracking software for restaurants allows you to track the operation’s progress. Due to long distances, some people cannot come to your eatery, but restaurants can attract a wider audience with food ordering and delivery software.
Through the automation of operations and the provision of real-time tracking and updates, the delivery food platform helps businesses improve their productivity and reduce the time it takes to deliver orders.
There will be increased customer satisfaction, which will result in repeat business. When the majority of the duties are automated, there will be an increase in the work efficiency.
Types of Food Delivery Software
Online food delivery management software is designed to streamline the ordering, management, and delivery processes for food businesses. There are several types of food delivery software available in the market. Here are some common types:
Online Ordering Platforms: These platforms provide a user-friendly interface for customers. They often integrate with a restaurant’s POS system and offer features like order tracking and customer reviews.
Restaurant Management Systems: These software solutions help restaurants manage their operations efficiently. They typically include features such as menu management, inventory tracking, table reservations, staff management, and reporting.
Delivery Management Platforms: These platforms focus on optimizing the delivery process. They provide features like real-time order tracking, route optimization, driver management, and performance analytics. They help businesses streamline their delivery operations and improve efficiency.
White-Label Solutions: White-label delivery restaurant software allows businesses to create their ordering and delivery platforms. These solutions provide customizable interfaces and functionalities, enabling businesses to maintain their unique branding and customer experience.
Benefits of Food Delivery Software
The rise of food ordering services is the first reason for food business owners to invest in food delivery management platforms.
Look at the below and know why adopting the food ordering and delivery platform is necessary.
Streamline Operations
The food ordering and delivery platform helps companies simplify their operations and automate order management, delivery tracking, etc. With the help of the best food delivery service for restaurants, they can streamline and perform better.
Improve Communication
With an open source food delivery system, maintain smooth communication. The staff can communicate better, reduce errors, and boost customer satisfaction.
Using a restaurant’s online ordering software, your team focuses on other essential tasks and saves time for doing the same things that take a lot of time.
Stay Competitive
The food business owners use the latest technologies to stay competitive in the food delivery market. Restaurants can satisfy their customers’ demands by providing better food delivery services, such as contactless delivery and a user-friendly and responsive mobile app for placing orders.
Access a Large Number of Customers
Using the best food delivery app for restaurants can help to access a large number of customers. With delivery food software, restaurants can offer various cuisines and attract more customers. Therefore, software for the food delivery business is a mandatory tool for small to large eateries.
Fewer Chances of Mistakes
It is another main benefit of the delivery software. When using the best food delivery app for restaurants, the chances of mistakes are less, and your operations are simplified. You can efficiently serve more customers, especially during peak hours.
Main Features of Food Delivery Software
Online food delivery apps have taken the world by storm and become famous. Restaurants can improve their profits by investing in food ordering and delivery platforms. The top-notch features make it the best for customers and restaurants.
Here are some great features that should be in the restaurant food delivery service software.
Quick Registration
It is the first impression customers get when they use the food delivery app. Allow the customers to log in more quickly using their preferred email address. Also, it allows users to optimize their profile and not ask for personal information that doesn’t matter.
Simple Search
Ensure that all restaurants are listed more intelligently on your food ordering system. It is possible to provide user recommendations based on pricing, rating, food type, and other factors.
Easy Payments
Your app should provide as many different payment choices as possible. Additionally, payments are always done safely. To satisfy your users, you can offer a variety of payment methods, like credit cards, digital wallets, PayPal, online banking, and more.
Order Tracking
Users should also be able to monitor the status of their orders in real-time. They are provided with a clear idea of when their order will be delivered, which helps to reduce their stress.
Feedback and Reviews
People rate their experience with the order after it has been delivered. It helps you fully view the restaurant’s food delivery process and learn about where you need to improve.
Order History
The order history has been given on the app so the customers, restaurants, and riders know about them. It can save a lot of time for customers to order their favorite food; the restaurants and riders also know which orders are delivered.
Best Food Delivery Software for Restaurants
Here is a list of the best food delivery solutions that you must consider for your restaurant business.
Enatega
Enatega is the best food delivery software for restaurants. It helps food businesses to improve their food and beverage delivery services. With Enatega’s food ordering and delivery platform, restaurants and customers receive real-time updates during the delivery process.
Enatega’s fully automated process helps you to achieve your goal and deliver the maximum number of online food deliveries.
Features
- Restaurant app
- Rider delivery app
- Admin dashboard
- Google Map integration
- Multiple delivery options
- Multi-language and different themes support
Pros
- User-friendly interface
- 100% customizable
- No subscriptions needed
- Excellent documentation
- Include customer, restaurant, and rider app with an admin dashboard
Cons
- Email marketing is not included
Pricing
- Transparent pricing. Start from $2997
Supercharge your deliveries with Enatega.
Schedule a CallToast
Toast is a restaurant management system built on the Android operating system. It helps restaurants enhance operations, increase sales, and improve customer experience. Toast can be easily integrated into your restaurant POS.
Moreover, this food ordering platform works with 85,000 restaurants in the US. With Toast, improve your restaurant’s operational flow and eliminate manual labor.
Features
- Highly customizable
- Menu management
- Order tracking
- Customer analytics
Pros
- Streamlines order-taking and payment processing
- Improves order accuracy and efficiency
- Provides real-time inventory tracking and management
Cons
- The upfront cost of purchasing and implementing the system
- Ongoing subscription or licensing fees
- Training is required for staff to learn and adapt to the new system
- Potential integration challenges with existing restaurant systems
Pricing
- Flexible payment options
- Custom pricing plans
Square Online
Square Online is a popular food delivery platform software for small business to medium-sized businesses that helps them grow. With Square Online, you can easily provide customers with a great online ordering experience.
Businesses saw a 97% increase in sales with Square Online.
Features
- Payment processing
- Manage customers orders
- Loyalty programs
- Gift cards
- Staff management
- Multi-location
Pros
- Easy setup
- Built-in inventory management
- Sell unlimited products on your site
- Advanced reports
Cons
- Customer support issues
- Limited customization options
Pricing
- Free plan available
- Affordable paid plans
DoorDash
DoorDash is another well-known food ordering and delivery platform. It helps restaurants to optimize their delivery process. Using DoorDash, you can connect with more customers and reduce the chances of mistakes. This online restaurant ordering system provides integration with various POS systems.
Features
- Built-in marketing tools
- Get real-time notifications
- Offer free trial
- Menu management
- Order tracking
Pros
- Boost online visibility
- Reach more customers
- 24/7 customer service support
Cons
- High Commission
- Lack of data and customer information
Pricing
- Offer flexible pricing models
You can also create DoorDash alternative apps with the help of our experts.
Grubhub
Grubhub is the best food delivery app for restaurants, offering several services to customers. This platform helps restaurants to attract and retain customers. In addition, with Grubhub, restaurants can manage their online presence and fulfill customer’s orders on time.
Features
- Analytics tool
- Integrate with POS
- Ratings and reviews
- Contactless payments
- Update menu
Pros
- User-friendly platform
- No up-front cost
- 30-day risk-free trial
Cons
- Lack of ability to directly communicate with customers
Pricing
- Offer three plans: Basic, Plus, and Premium with different pricing and features
GloriaFood
GloriaFood is the best food delivery service for restaurants, offering unlimited orders from your mobile app, website, and Facebook page. It helps restaurant owners manage orders and streamline point-of-sale operations.
When establishing an online presence, GloriaFood is the best choice for smaller businesses looking for a cost-effective solution.
Features
- Multi-language support
- Online table reservation system
- Customized menu management
- Website and Facebook integration
Pros
- User-friendly admin dashboard
- Available for Android & iOS smartphones or tablets
- Quick setup for restaurant profiles
- Multi-location support for chain restaurants
- No order limits
Cons
- If you own a restaurant with several locations across the globe. The reporting function will not work in a centralized manner.
- Not suitable for high-volume restaurant business
Pricing
- Flexible pricing with no hidden cost
Flipdish
Flipdish is the food delivery software for restaurants that is used by thousands of restaurants worldwide. This restaurant management system has everything that helps restaurants to improve their operations.
Further, Flipdish provides a personalized and consistent experience to customers. Customers can order via an Android and iOS app by downloading this app.
Features
- Secure payments
- Marketing support
- POS integration
- Customization
Pros
- Get orders out faster with a friendly POS system
- 24/7 customer support
Cons
- Sometimes not function properly
- Lack of reporting
Pricing
- Offer different pricing plans and the price starts from 49 EUR.
Cost of Building the Food Delivery Software
Building the food delivery software will cost $5,000 to $50,000 or $150,000 or more, depending on the type of software you want. The cost depends on the number of platforms, complexity, features, technology, etc.
You can also get the food delivery platform at an affordable cost from Enatega. Our prices are affordable and every food business owner can easily afford it without putting a hole in their pocket.
Tips for Selecting the Online Ordering Restaurant Software
Here are some tips for selecting the right online ordering restaurant software.
- Clearly define your business requirements and the key features you need in a food delivery platform. This will help you evaluate solutions that match your specific needs.
- Look for a solution that can scale as your business grows, with the ability to add more users, integrate new systems, and handle increased order volume.
- Choose a platform that is user-friendly for both your staff and customers. This will improve adoption and efficiency.
- Ensure the software can seamlessly integrate with your existing systems like POS, accounting, customer management, etc.
- Determine if the platform offers the ability to customize branding, workflows, reporting, and other elements to fit your business.
- Consider the vendor’s level of customer support, ongoing maintenance, and software updates to ensure the solution remains reliable.
- Understand the pricing structure, including any setup fees, monthly/annual subscriptions, transaction fees, etc. to find a solution that fits your budget.
- Read reviews and talk to other businesses using the software to get real-world feedback on performance and customer experience.
Supercharge your deliveries with Enatega.
Schedule a CallFrequently Asked Questions
- Which platform is best for food delivery?
Enatega is the best platform for food delivery. It provides top-notch services and features to its customers. Use the Enatega food delivery platform and place the order online without hassle.
- What software can I use to manage orders for food delivery?
Below is the software you can use to manage orders online for food delivery.
- Enatega
- Shipday
- OpenTable
- Tookan
- What is food management software?
Food management software is a tool that is designed to automate and streamline tasks. With this tool, businesses can manage their work more efficiently.
- Which food delivery service is best for restaurant owners?
Enatega is the best food delivery service for restaurant owners. It helps them to grow and expand their business. Several renowned companies use their food delivery software and manage their business operations.
5. How do I create an online food delivery app?
Below are some steps to help you in creating an online food delivery app.
- Determine your business idea
- Select the business model
- Select the app features
- Start the food app development
- Testing and Maintenance
6. How much does it cost to create a food app?
The cost of creating the food app range between $25,000 to $50,000. However, it can be low or high according to your app requirements.
7. What food delivery platform makes the most money?
Based on industry data, DoorDash currently dominates the U.S. food delivery market, handling the largest share of total food delivery sales and revenue. However, the food delivery landscape is highly competitive, with Uber Eats, Grubhub, and other platforms also capturing significant market share and revenue.
8. What is food delivery management software?
The food delivery management software is a digital platform that helps restaurants, ghost kitchens, and food service businesses manage their online ordering, delivery logistics, and related operations.
9. What is the best online ordering app?
Below is a list of the best online ordering apps.
- Grubhub
- UberEats
- DoorDash
- Postmates
