Grubhub vs. DoorDash

Food delivery apps have become a big part of everyday life. Whether you’re craving pizza, burgers, or something healthy, apps like Grubhub and DoorDash make it easy to get food delivered fast.

But if you had to choose just one, which should it be?

In this blog, we’ll compare Grubhub and DoorDash side by side. From delivery speed and features to driver pay and market share, we’ll help you understand the key differences, so you can pick the one that works best for you.

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What is Grubhub?

Grubhub is an American online food delivery and ordering platform that connects customers with local restaurants. Founded in 2004, Grubhub allows users to browse menus, place orders, and get meals delivered to their homes or offices through its website or mobile app.

Grubhub operates in over 4,000 U.S. cities and partners with more than 300,000 restaurants. It was acquired by Just Eat Takeaway in 2021, expanding its international connections.

Who Uses Grubhub?

  • Customers are looking for food delivery or takeout from nearby restaurants.
  • Restaurants are aiming to reach more customers without operating their delivery staff.
  • Delivery drivers who earn money delivering food through the Grubhub driver app.

Main Features of Grubhub for Customers

  • Food delivery and pickup options
  • Location-based restaurant listings
  • Multiple payment methods (credit card, PayPal, Apple Pay, gift cards)
  • Real-time order tracking
  • Reorder from past orders
  • Ratings and reviews for restaurants
  • Grubhub+ subscription for free delivery on eligible orders
  • Exclusive deals and promo codes
  • Group orders and scheduled deliveries

Main Features of Grubhub for Restaurants

  • Online ordering integration
  • Sales and performance analytics dashboard
  • Menu management tools
  • In-house delivery or Grubhub delivery options
  • Promotional tools (sponsored listings, loyalty offers)
  • Customer support and dispute resolution
  • Flexible payout options
  • Order management app for restaurants
  • POS integration 

Main Features of Grubhub for Riders (Drivers)

  • Flexible work hours (choose when and where to drive)
  • In-app navigation and order routing
  • Earn per delivery + 100% tips
  • Instant cash-out option
  • Order details before acceptance
  • Dedicated Grubhub for drivers app
  • Bonus and incentive programs
  • In-app support for issues and cancellations

Pros and Cons of Using Grubhub for Restaurants 

Here are the pros and cons for restaurants using Grubhub.

ProsCons
Wide customer baseHigh commissions
Marketing supportLimited control over delivery
User-friendly interfaceLimited direct customer interaction
Handles delivery logisticsDependence on the platform
Opportunities for promotions

What is DoorDash?

DoorDash is a leading American food delivery and logistics platform that connects users with local restaurants, grocery stores, and convenience shops. 

Founded in 2013, it allows customers to order food and other essentials through its website or mobile app and have them delivered by independent “Dashers” (delivery drivers).

DoorDash operates in over 7,000 cities across the U.S., Canada, Australia, and Japan, and has partnerships with major chains like McDonald’s, Starbucks, and Walgreens. It is currently the largest food delivery platform in the U.S. by market share.

Who Uses DoorDash?

  • Customers: For fast, convenient delivery from local favorites and national chains.
  • Restaurants and Retailers: To reach more customers without handling delivery operations.
  • Dashers (Drivers): To earn money on their schedule by delivering orders.

Main Features of DoorDash for Customers

  • Contactless delivery 
  • Personalized recommendations
  • Scheduled deliveries 
  • Multiple carts
  • Promotions and discounts 

Main Features of DoorDash for Restaurants

  • Delivery management 
  • Order management tools
  • Marketing support 
  • POS integration 

Main Features of DoorDash for Riders 

  • Same-day delivery 
  • Emergency assistance 
  • Reduced notifications

Pros and Cons of Using DoorDash for Restaurants 

ProsCons
Increased exposure to a large customer baseHigh commission fees (15%–30%)
No need to manage delivery driversLimited control over the delivery experience
Flexible payout options (daily or weekly)Risk of incorrect or outdated menu listings
Easy-to-use order management toolsPoor delivery may negatively impact restaurant ratings

Grubhub vs. DoorDash Market Share 

Market Share

Grubhub: Currently holds a small portion of the U.S. food delivery market, with an estimated share of around 6–8%.

DoorDash: A market leader with a commanding 60–67% share of the U.S. food delivery market. 

Revenue Growth

Grubhub: Grubhub made $2.1 billion in revenue in 2023, according to Business of Apps

DoorDash: DoorDash earned $11.24B in the 12 months ending March 2025, up 23.35% year-over-year. Its 2024 revenue was $10.72B, a 24.17% increase from 2023.

Grubhub vs. DoorDash Market Share 

Business Model 

Grubhub: It operates as a food delivery platform connecting restaurants with customers. It generates revenue through commissions from partner restaurants and delivery fees paid by customers. 

DoorDash: DoorDash has a broader business model that includes not just restaurant delivery, but also grocery and retail delivery services. It uses independent contractors called “Dashers” for last-mile delivery. 

In addition to commission and delivery fees, DoorDash earns money from its DashPass subscription service and advertising offerings for restaurants. 

Grubhub vs. DoorDash – Which is Better for Food Delivery? 

Below is a comparison of Grubhub and DoorDash to help you make a better decision. Both services have their strengths. Choose based on your needs, including delivery speed, restaurant options, and fees. 

FeatureGrubhubDoorDash
AvailabilityAvailable in many cities in the USAWidely available in the USA and Canada
Restaurant VarietyLarge selection of local and chain restaurantsExtensive selection of local and chain restaurants
Delivery FeesVaries by restaurant, often higherVaries by restaurant, often lower
MembershipGrubhub+ offers free delivery for a monthly feeDashPass offers free delivery for a monthly fee
Delivery SpeedGenerally reliable, but variesGenerally fast, often quicker than Grubhub
User InterfaceEasy to navigate, user-friendlyIntuitive app, good for quick orders
PromotionsFrequent discounts and offersRegular promotions and discounts
Payment OptionsCredit cards, PayPal, Apple PayCredit cards, PayPal, Apple Pay
Tip OptionsOption to tip before or after deliveryOption to tip before or after delivery
Grubhub vs. DoorDash - Which is Better for Food Delivery 

Grubhub vs. DoorDash – Which is Best for Drivers?

Choose Grubhub if you want more transparency on tips, work in a less saturated market, and prefer scheduled shifts. Also, choose DoorDash if you want higher volume, more flexibility, and better bonuses/peak pay opportunities.

Look at the table below for a better understanding. 

CriteriaGrubhubDoorDash
Driver Requirements18+, valid license, insurance, and background check18+, valid license, insurance, and background check
Driver Pay (Base Rate)~$3–$4 per delivery + tips~$2–$3 per delivery + tips
Delivery VolumeModerate to low in some areasHigh order volume in most urban/suburban areas
SchedulingOffers scheduled blocks (can be restrictive)On-demand and scheduled dashing available
App Interface (Driver App)Simple, sometimes buggyModern, efficient, more intuitive
Peak Pay / BonusesLimited peak pay, less frequent bonusesFrequent bonuses, peak pay during busy times
Payout FrequencyDirect deposit (weekly) + Instant Cash Out (fee)Direct deposit (weekly) + Fast Pay (daily with a fee)
Tip TransparencyShows the full tip amount upfrontPartial tip shown upfront, full after delivery
Driver SupportEmail and chat support (can be slow)In-app support + Dasher HQ in some locations
Market SaturationFewer drivers, less competitionMore drivers, higher competition in busy areas

Grubhub vs. DoorDash – Which is Faster?

DoorDash is faster due to better driver coverage and partnerships with quick-service restaurants. Grubhub can be slower, especially in areas with fewer drivers or lower order volume. 

CriteriaGrubhubDoorDash
Average Delivery Time~35–50 minutes (varies by location and time)~30–45 minutes (generally faster in most areas)
Order Dispatching EfficiencySlight delay in matching orders to driversA faster algorithm for assigning drivers
Real-Time Order TrackingYes, but sometimes less accurate or delayedYes, with more consistent updates and live tracking
Restaurant Partner SpeedDepends on the restaurant, fewer fast-food exclusivesOften faster due to more fast-food and chain partnerships
Driver AvailabilityFewer drivers in some markets can cause delaysHigh driver availability, especially in urban zones
Priority/Express Delivery OptionLimited or not available everywhereDashPass members get priority delivery during busy hours

Grubhub vs. DoorDash Gift Card 

Both Grubhub and DoorDash gift cards are highly similar in flexibility and usage. Choose based on which platform the recipient uses more often.

Check out the table below and understand their differences. 

FeatureGrubhub Gift CardDoorDash Gift Card
Where to BuyGrubhub website, Amazon, retail stores (Walmart, Target)DoorDash website, Amazon, retail stores (Walmart, CVS)
Denominations AvailableCustom amount ($10–$500)Custom amount ($10–$500)
Where It Can Be UsedGrubhub, Seamless (owned by Grubhub)DoorDash and Caviar (owned by DoorDash)
Online RedemptionAdd to the account via gift card codeAdd to the account via gift card code
Expiration DateNo expirationNo expiration
FeesNo feesNo fees
Delivery OptionsEmail or physical card (mail delivery)Email or physical card (mail delivery)
Can it Be Used for Tips and Fees?YesYes
Can it Be Combined with Promotions?Yes, it can be used with discounts and promo codesYes, it can be used with discounts and promo codes
RefundableNon-refundableNon-refundable

FAQs

1. Is food cheaper on Grubhub or DoorDash?

DoorDash is cheaper for smaller orders, while Grubhub tends to be more cost-effective for larger orders. 

2. What makes Grubhub different?

Grubhub distinguishes itself with features like:

  • Grubhub+ Subscription: Offers free delivery and exclusive discounts for a monthly fee.
  • Loyalty Programs: Many restaurants offer rewards through Grubhub.
  • Pre-Ordering: Allows users to schedule orders in advance.
  • Menu Variety: Partners with a diverse range of local restaurants.
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Conclusion

Both Grubhub and DoorDash offer easy ways to get food delivered, but DoorDash comes out on top in 2025. It has more restaurants, faster growth, and more features like grocery and retail delivery.

Grubhub is still a good option in some areas, but it’s falling behind in terms of popularity and innovation.

If you want the biggest selection and best overall experience, DoorDash is the better choice for most people today.

If you're inspired by the success of platforms like DoorDash or Grubhub and want to build your food delivery app, it could be one of the best business moves you make. Creating such an app can be complex, the long-term rewards are huge.

That’s where Enatega comes in. We specialize in custom food delivery app development, helping you build powerful, user-friendly apps that can compete with industry leaders.

Book a free demo with Enatega today and take the first step toward building a successful delivery business.


About the author

Author

Hudaibia Khalid

Copywriter & Marketing Assistant

Hudaibia Khalid is the creative force behind the blog—a maestro of words and ideas. Her distinctive style not only imparts wisdom but also leaves an indelible mark, transforming each post into a captivating journey through her unique perspective on the world.