How to Export GloriaFood Data Before You Switch Platforms

Leaving GloriaFood? Don’t leave your data behind.

Your menu is only one piece of the puzzle. Customer details, order history, images, website links, and SEO data can all matter when you move to a new platform. Once you switch, finding or rebuilding missing information can be much harder.

So, before you make the move, back it up first. We show you what to save from GloriaFood, how to organize it, and what to check before you shut down your old setup.

Why You Should Export Your GloriaFood Data Now

Oracle is retiring GloriaFood on April 30, 2027, with no data retention afterward. Once your account closes, your menu, customer list, and order history may be gone for good.

Waiting comes with three risks:

• Exports can take longer than expected, especially when photos are involved.
• Your new platform may need a few days for setup and testing.
• Support queues may get longer as the shutdown deadline approaches.

Treat the export as a task for today, even if you haven’t chosen a new platform yet. 

What Can And Can’t You Export From GloriaFood?

GloriaFood doesn’t have a single “download everything” button, so you’ll need to export your data in pieces. 

Take a look below and see what you can save, the available format, and where to find it.

Data	Can you export it?	Format	Where to find it
Menu (categories, items, prices, sizes, modifiers)	Yes	API/JSON, or CSV where available	Admin → Others → 3rd party integrations → Fetch Menu
Customer list	Yes	CSV	Marketing → Customers, or Reports → Clients
Order history	Yes	CSV, Excel, or PDF	Reports → Orders
Menu photos	Manual only	Image files	Menu Editor, one by one
Delivery zones, fees, taxes, hours, payment settings	No	Screenshots/notes	Admin settings
QR codes and ordering links	Re-create	Image/URL	Admin/website

Menu labels can vary by account, so use this table as a map rather than an exact set of click paths.

Step-By-Step: How to Export Your GloriaFood Data

Follow these steps to export your GloriaFood data and make sure you have everything you need before switching to a new GloriaFood alternative. 

Step 1: Export Your Customer List

Your customer list is one of the hardest assets to replace, so export it first.

1. Log in to the GloriaFood Restaurant Admin Panel.
2. Go to Marketing → Customers or Reports → Clients.
3. Select Export and download the CSV file.

The file includes:

• Customer names
• Email addresses
• Phone numbers
• Total orders
• Total spend
• Last order date

Make sure the export also includes the marketing consent field. You’ll need this information to stay compliant when emailing or texting customers from your new platform.

Step 2: Export Your Order History

Your order history contains useful information about your business, so make sure you save it before switching platforms.

1. Go to Reports → Orders.
2. Set the date range to All time or at least the last 12 months.
3. Export the report as CSV or Excel and save a PDF copy for your records.

Your order history can help you identify best-selling items, repeat customers, and peak ordering hours. You can use these insights to rebuild your menu and plan promotions on your new platform.

Step 3: Export Your Menu

Your menu includes categories, items, prices, sizes, and modifiers. GloriaFood may offer different ways to export it, depending on your admin panel.

Option A: Use the Fetch Menu API

1. In the admin panel, open the “…” (Others) menu.
2. Go to 3rd Party Integrations and select the Fetch Menu template.
3. Generate an API key for each location.
4. Use the key to retrieve your menu data, or share it with your new platform if it supports direct menu imports.

Option B: Use the Menu Editor Export

Some GloriaFood accounts may show an Export Menu (CSV) option in the Menu Editor. If you see this option, use it to download your menu and keep the CSV as a backup alongside your API export.

Create the API key now. It will only work while GloriaFood is still available.

Step 4: Save Your Menu Photos

Menu photos usually aren’t included in the export, so you may need to save them manually.

1. Open each menu item in the Menu Editor.
2. Right-click the image and select Save image.
3. Name each file after its menu item, such as margherita-pizza.jpg.

If you have a large menu, save the photos in batches over a few days. And if you still have the original photos from your photographer or phone, use those instead. They’re usually available in higher resolution.

Step 5: Document the Settings That Don’t Export

Some GloriaFood settings may not be included in your data exports. Take screenshots or write down the details:

• Delivery zones and minimum order amounts
• Delivery and service fees
• Tax rates
• Opening and holiday hours
• Accepted payment methods
• Promotions, coupons, and loyalty rules
• Your current website ordering link and QR codes

These details can be time-consuming to rebuild from memory, so save them while you still have access to your GloriaFood account.

Step 6: Back Up Everything in Two Places

Don’t keep your GloriaFood backup in just one place. Save your files to cloud storage and an external drive so you have a second copy if something goes wrong.

Use a simple folder structure:

Add the export date to each filename so you know when the file was saved and can easily identify the latest version.

What to Do After You Export Your GloriaFood Data

Once your GloriaFood data is backed up, you can start preparing for the move to your new platform.

• Choose a New Platform That Fits Your Needs

Look for a platform that can import your menu or customer data through CSV or another supported format. Check whether it supports the features you rely on, such as commission-free ordering, pickup and delivery, order alerts, payment options, and delivery management.

• Import or Rebuild Your Menu

Upload your exported menu or recreate it on the new platform if a direct import isn’t available. Check every category, item, price, and add-on against your GloriaFood export. Also upload your menu photos and make sure they appear correctly.

• Import Your Customers Carefully

If your new platform supports customer imports, prepare your CSV and transfer only the customer information you’re allowed to use. Pay attention to marketing consent before sending promotional emails or text messages.

• Re-Create Your Delivery Settings

Use the screenshots and notes you saved earlier to set up your delivery zones, minimum order amounts, delivery fees, service fees, taxes, and operating hours. Double-check these settings before accepting live orders.

• Update Your Ordering Links and QR Codes

Replace your old GloriaFood ordering link wherever customers can find it. Check your website, Google Business Profile, social media accounts, printed menus, flyers, table cards, and QR codes. Test each new link to make sure it takes customers to the correct ordering page.

• Test the Ordering Process Before Going Live

Place test orders for both pickup and delivery. Check the menu, delivery fees, payment process, order notifications, and customer confirmations. Fix any issues before directing real customers to the new platform.

• Keep Your Old Setup Available During the Transition

If possible, avoid switching everything at once. Give yourself enough time to compare the new setup with your GloriaFood records and make sure your important data and settings have been transferred correctly.

• Tell Your Customers About the New Ordering Link

Once everything is tested, let your customers know where to order. Share the new link through email, text messages, social media, your website, and other channels you already use. Keep the message short and make the new ordering link easy to find.

• Monitor Orders After the Switch

Pay close attention during the first few days. Check:

• Orders are coming through correctly
• Payments are processing
• Customers can find the new ordering page
• Delivery settings are working as expected

Keep your backup files stored safely in case you need to check anything later. 

Common Mistakes to Avoid During GloriaFood Migration

A few simple mistakes can make your GloriaFood migration harder than it needs to be. Keep these points in mind:

• Waiting until the last month: Exporting your data and testing the new platform can take time, so start early.
• Skipping the Fetch Menu key: Create the key while GloriaFood is still running so you can access your menu data.
• Forgetting to back up photos: Menu photos may not be included in your menu export, so save them separately.
• Importing customers without consent: Only transfer and contact customers when you have the required permission. This helps you avoid privacy and anti-spam issues.
• Leaving old QR codes in use: Update your QR codes and links so customers don’t end up on inactive ordering pages.
• Cancelling before testing: Keep GloriaFood active until your new platform is fully set up and you’ve successfully tested real orders.

Choose Enatega as a GloriaFood Alternative for Easier Data Ownership

If you’re moving away from GloriaFood, Enatega gives you more control over your ordering platform and business data. It is an open-source, self-hosted solution, so you can manage your platform instead of relying entirely on a third-party system.

You can use your exported menu, customer data, and other business information when setting up your new platform. Enatega also gives you access to the source code, helping you keep greater control over how your system works and how it can be customized as your business grows.

Before switching, check which GloriaFood data you can export and which information your new platform can import. This makes the migration smoother and helps you avoid rebuilding everything from scratch. 

FAQs

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