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Restaurant Online Ordering System for Food Delivery Business

restaurant online ordering system

If you are looking for a restaurant online ordering system for your food delivery business, you have come to the right place. Here, we discuss the best online restaurant ordering platforms that help you pick the best one for your business. 

A recent study revealed that 51% of Americans use restaurant delivery services to buy meals, and 26% order at least once a week. 

In the era of technology, food delivery businesses and restaurants should opt for online ordering platforms to manage their operations. These platforms provide a valuable source of ongoing revenue.

Choosing the best online ordering system for your restaurant is crucial for maximizing your business potential. Therefore, carefully select and take your food business to new heights by satisfying customer needs.

Top 10 Restaurant Online Ordering System in 2024 

Look below and get the list of the top 10 online restaurant ordering systems that help you in your food delivery business.

1. Enatega

enatega

Enatega is one of the best food delivery platforms for restaurants. It is an all-in-one food delivery platform that streamlines ordering from preparation to delivery. With the help of Enatega, restaurants can earn a lot of revenue. Enatega drives more visitors to your website, converts those visitors into customers, and then turns those customers into loyal regulars.

Moreover, Enatega offers two products:

Features

  • Location-based restaurant display
  • Multiple language support
  • Order tracking
  • Instant chat support
  • Flexible pricing
  • 24/7 customer support
  • Free demo
  • Well-designed ordering system
  • Invoicing and payment processing

2. ChowNow

ChowNow

ChowNow connects customers with restaurants and helps them to maintain their digital presence. It provides tools to restaurants to manage their digital ordering process. However, ChowNow does not allow restaurants to use their banner images or logos to create a consistent brand experience throughout the process. ChowNow is well-suited for coffee shops, cafes, breweries, bars, and dessert shops.

Features

  • Marketing tools
  • Commission-free pricing model
  • Integrate with other POS systems
  • Excellent customer support

3. DoorDash Storefront

doordash

DoorDash Storefront helps you easily set up direct pickup and delivery online ordering for your restaurant. It is a commission-free online ordering system, so Storefront is a great way to make your website your most profitable channel. In addition, no digital ordering, customer loyalty, or marketing tools are provided by Storefront.   

Features

  • Seamless POS integration
  • Unlimited orders
  • Commission-free online ordering system
  • User-friendly 
  • Data retention

4. Popmenu

Popmenu

Popmenu is a marketing technology platform designed to make growing your restaurant easy. The Popmenu helps 10,000+ independent restaurants, big and small.

Popmenu saves your time because everything is under one platform. It makes everything organized and helps you get better at marketing your restaurant. Also, the Popmenu offers different pricing packages, so choose the one that meets your goals. 

Features

  • Online ordering
  • Interactive menu
  • Marketing automation
  • AI phone answering
  • Easy to use
  • Good customer service

5. Menufy

menufy

Menufy is a fast and easy ordering platform to order online for carryout or delivery from restaurants near you. It also offers an affiliative app where customers can order through an app and suggest your restaurants to all new users.

However, Menufy is less flexible and customizable than other competitors. Also, a 12% commission fee is charged on delivery orders and $99/month for email marketing services. 

Features

  • Third-party delivery integrations
  • Analytics
  • Loyalty program
  • Multilingual chat support
  • Get orders without a stable internet connection

6. GloriaFood

gloriafood

GloriaFood is another well-known online ordering system for restaurants. It allows restaurants to take unlimited orders at zero cost. This online ordering platform is well-suited for small to mid-sized restaurants. Further, GloriaFood allows your restaurants to take multiple orders from customers. 

Features

  • Free restaurant order-taking app
  • Zero commission
  • Unlimited access to customer data 
  • Online restaurant menu 

You can also check other GloriaFood alternatives for your food business. 

7. Upserve

upserve

Upserve is a restaurant management tool easily integrated with a POS system. It is famous for its user-friendly interface, allowing customers to place an order easily.

With its user-friendly interface and robust features, Upserve POS helps restaurants manage orders, inventory, and payments efficiently. While also providing valuable insights through its advanced reporting and analytics tools. 

Features

  • Affordable price
  • Excellent customer support
  • Provide employee training 
  • Provide data on sales and customers 
  • Automatic inventory 

8. BentoBox

BentoBox

The best online ordering systems for restaurants help them manage their tasks quickly.  Restaurants control the online ordering experience, including customer relationships with BentoBox

Its main aim is to help restaurants to:

  • Build and optimize their digital presence.
  • Providing tools for online ordering, website design, marketing, and more. 
  • Around the world, create outstanding hospitality experiences for guests.

Features

  • Digital loyalty program  
  • Automated email campaigns
  • Customized website design
  • Menu management
  • Analytics and reporting

9. Toast

toast

Toast is a restaurant management platform that is designed for food businesses. It is an ideal solution for every type of food business, from new restaurants to fast food outlets. All the restaurant and customer information is stored in Toast’s CRM database.

Restaurants can easily manage and update their menus through the Toast platform. Changes to the menu are reflected across all channels, including in-house POS systems and online ordering platforms.

Restaurants can get three pricing plans, which include:

  • Quick Start Bundle ($0)
  • Core ($65)
  • Growth ($165)

Moreover, Toast also offers a custom pricing option for restaurants.  

Features 

  • 24/7 support via email, phone, or web
  • Menu management
  • Staff management
  • Order management and tracking
  • Customer relationship management
  • Analytics and reporting 

10. Bbot

BBot

Bbot is an order and payment software. It is trusted by thousands of restaurants to manage their online orders, pick-up, and delivery operations. This is an award-winning digital ordering platform.   

Restaurants can seamlessly manage more orders and allow guests to order food and drinks from their phones to their location. 

Features

  • Ease of use
  • Great customer support
  • Digital menus
  • Web-based contactless order and pay solution
  • Payment integration
  • Delivery and logistics
  • Flexible pricing plans

How to Create an Online Ordering System?

Establishing an online ordering system is not daunting or excessively complicated. You can easily create an online ordering system by following the proper steps that are mentioned below.

How to Create an Online Ordering System

1. Know Your Business Idea  

First, you have to know your business idea, the goals that you aim to achieve, and other basic requirements. You can create a successful app for your food delivery business with a proper plan.  

2. Do Research

You must thoroughly research and gather all the information that helps you understand the food delivery industry. You must understand the current marketing strategies, target audience interest, competitor weaknesses and strengths, etc. 

3. Select the Business Model

Now, you have to select the food delivery business model. Carefully pick it according to your needs and requirements. The selection of the business model dramatically impacts the food app.

4. Select the Features

Select the ordering platform features by keeping your business requirements and customer needs in mind. Never add irrelevant features that make your app useless. Try adding features that make your ordering process seamless and attract more customers.  

Here are some features that you should include in the online ordering platform.

  • Order tracking
  • Payment integration
  • Multi-language support
  • In-app chat support
  • Secure login
  • Takeaway options
  • Push notifications
  • Menu management
  • Order management
  • Reward points and more     

5. Select the Right Technology Stack

Selecting the right technology stack is vital to offer a great customer experience. The restaurant online ordering system technology depends on the business model of your food-ordering startup. 

The table below helps you in choosing the right tech stack.

Application program interface (API) serverWeb DashboardMobile AppRestaurant AppRider AppCustomer Web App
NodeJSReactReact NativeReact NativeReact NativeReact 
MongoDBGraphQLExpoExpoExpoMaterial UI
ExpressJSBootstrapGraphQLGraphQLGraphQLGraphQL
Stripe FirebaseSentrySentrySentrySentry
PayPalAmplitudeAmplitude
NodemailerFirebase
Firebase
Express GraphQL
Mongoose

6. Start Development

After selecting the tech stack, start developing the ordering system. Implement all the features successfully and ensure the app design is user-friendly.

7. Testing and Deployment

Start the testing phase after development. Remove all the errors from the online ordering system and make it error-free. When all the errors are removed, start deployment. 

Conclusion

Online ordering platforms are a quick and convenient solution to streamline your operations. With these platforms, restaurants have complete control over their business. 

So, if you are a restaurant owner or want to scale up your business? Book a free demo with us and get the best restaurant online ordering system.  

Our ordering system can increase revenue, improve your customer experience, and provide analytics reports to understand the changing dynamics of your restaurant.

About the author

Hudaibia Khalid is the creative force behind the blog—a maestro of words and ideas. Her distinctive style not only imparts wisdom but also leaves an indelible mark, transforming each post into a captivating journey through her unique perspective on the world.

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