Double Profits with Online Food Delivery Management Software

Did you know the global online food delivery market is racing toward $1.91 trillion by 2029? Customers expect faster, smarter, and error-free deliveries, and restaurants that fail to keep up risk falling behind. 

Using food delivery management software is a game-changer for restaurants. From managing orders to optimizing routes, these tools help businesses to deliver more, faster, and better. With the restaurant management software market set to hit $4.50 billion by 2027, now’s the time to improve your operations. 

So, are you ready to take your restaurant to new heights? Let’s explore the top solutions and transform your delivery operations for increased efficiency.

What is Food Delivery Management Software For Restaurants?

The food delivery management solution for restaurants automates the delivery management processes.

It can help restaurants manage their delivery operations effectively. Also, it can help you to track the progress of operations without wasting time managing it manually. Independent and small restaurants, coffee shops, and more should use food order management software. 

The main purpose of using online food delivery software is to:

• Streamline the entire  delivery management process
• Improve customer engagement
• Help customers see the progress of the delivery of their food
• Increase productivity
• Improve operational efficiency 

Moreover, the food delivery management app for restaurants provides many features, which include:

• Route planning
• Route optimization
• Delivery scheduling 
• Real-time accessibility to operations

Whether you are a restaurant owner or running a food business, the meal delivery software can have something to offer you and simplify your operations.

Types of Businesses Get Benefit from Food Delivery Software

Nowadays, food delivery software is used by various types of businesses. The demand for convenience continues to grow, and more businesses are shifting toward using it.   

Below are some businesses that benefit from software for restaurant delivery service. 

• Restaurants and cafes
• Fast food chains
• Food stores
• Beverage delivery services 
• Cloud kitchens
• Liquor delivery services 

Top 10 Online Food Delivery Management Software

What is the top delivery management software in the market?

Below is the list of best food delivery management software you must consider for your business.

1. Tookan

Tookan is complete delivery management software that manages all your delivery operations in one place. It enhances efficiency and delivers exceptional customer experience. It is a tailor-made solution for every business, which includes food, grocery, courier, logistics, and more.  

Features of Tookan 

The Tookan provides various features, such as:

• Order tracking
• Route optimization
• Sends automated notifications to customers 
• API integration 
• Geofencing
• Agent wallet
• In-app chat
• 24/7 customer support 
• Cost-effective 

Pros	Cons
Customizability	Limited scalability
Automated routing and scheduling	Dependency on third-party services
Driver management	Complex pricing structure

Pricing: Tookan offers flexible payment plans.  Look at the table below to understand different Tookan pricing plans. 

Annually Pricing Plan
Plan	Pricing
Early stage	$39 per month
Startup	$99 per month
Growth	$249 per month
Standard	$499 per month
Enterprise	Customize
Monthly Pricing Plan
Plan	Pricing
Early stage	$49 per month
Startup	$129 per month
Growth	$299 per month
Standard	$599 per month
Enterprise	Customize

2. Enatega

Enatega is one of the best delivery management software. Businesses can customize it according to their needs. The software offers various features to food delivery businesses. Enatega offers single-vendor and multi-vendor platforms. Choose the one that best meets your requirements.  

Additionally, Enatega streamlines the ordering process and optimizes your menu. The cloud-based system allows you to access all the restaurant data 24/7. 

Features of Enatega    

The following are Enatega’s main features.

• Transparency
• Order tracking
• Data protection
• Route optimization
• Customization  

Pros	Cons
100% customizable	Marketing tools not included
Transparent pricing
Build with the latest technologies
Includes admin, user, rider, and restaurant app

Pricing: Enatega offers affordable pricing plans that start at $1,997. You only need to pay once and get the full-fledged food delivery service software.  

3. Shipday

Shipday is a complete delivery platform for local businesses. It helps you spend less time managing deliveries and growing your business. Many big and small businesses trust and use Shipday. It is often used as restaurant delivery management software because it has a simple, clear user interface that is easy to understand and use.

It can also connect to many e-commerce and delivery systems due to its API connection features. A restaurant might use Shipday to automate most of its delivery tasks, which take a lot of time.

Features of Shipday

Below are some key features of Shipday restaurant delivery system software.

• Real-time driver locations
• Barcode scanner
• Geofencing 
• Available on the web, phone, and tablet
• ID verification
• Customization 
• Built-in access to 3rd party delivery services 

Pros	Cons
Intuitive user interface	Limited integrations
Optimized routing	Limited customization
Excellent customer support

Pricing: Shipday offers four payment plans and each contains different features.

Plan	Pricing (USD)
Starter	$0/month
Professional	$39/month
Branded Premium	$79/month
Business Advanced	$299/month

4. Routific

Routific is a cloud-based food delivery routing software for businesses. With the help of this software for delivery management, businesses can easily create optimized routes. The spreadsheet import tool in Routific lets users add their orders, and with one click, order lists can be turned into routes. 

Features of Routific 

The main features of Routific food delivery routing software are:

• Live tracking
• Route optimization
• Delivery notifications
• Easy-to-use interface
• Interactive maps
• Users track driver progress and estimated arrival time 
• Customization 

Pros	Cons
Ease-of-use	Lack some functionality
Excellent customer support	Not good for large enterprises
Quick to setup

Pricing: Routific offers flexible plans that provide different features and help you grow your business. 

5. Shipsy

Looking for the best delivery management software to manage your business logistics?

Shipsy is a smart logistics software for delivery management that helps businesses track, automate, optimize, and simplify operations hassle-free.

The software comes with advanced features and makes the driver’s job easy. It helps to increase customer retention rate and eliminate manual work.    

This platform is used by several industries, such as retail, logistics, restaurants, courier, manufacturing, and more.  

Features of Shipsy  

Shipsy offers several features, which include:

• Route planning and optimization
• Shipment tracking
• Reports and analytics
• Freight procurement 
• Document management 

Pros	Cons
User-friendly interface	Not good customer support
Reduce transportation costs	Slow performance
Timely deliveries

Pricing: Shipsay offers various plans for different business needs. Therefore, check them and choose the one that best meets your needs. 

6. Upper Route Planner

The upper route planner is one of the best delivery management software that helps food delivery businesses. 

It is one of the best delivery software that uses advanced algorithms to find the best routes for the riders. Plus, it can help to schedule deliveries and deliver the orders on time. 

Furthermore, the upper route planner allows the customers to prioritize the important deliveries that must be reached urgently. Several industries use this food delivery software, which includes:

• Pharmacy delivery
• Food delivery 
• Flower delivery
• Retail delivery
• Seafood delivery
• Healthy meal delivery  

Features of Upper Route Planner

The upper route planner’s main features are:

• Customers receive real-time updates regarding their food parcel delivery
• Route optimization
• Route planning
• Proof of delivery
• API integration
• Report and analytics
• One-click dispatch 
• Route scheduling
• Shopify integration

Pros	Cons
Better customer service	Real-time route adjustment is not present
Faster route planning	Real-time driver tracking is not present
Reports and analytics
Offer free trial

Pricing: Upper Route Planner offers monthly and yearly plans with different features. 

Monthly
Plan	Pricing
Essential	$50/user
Growth	$60/user
Enterprise	The price depends on the requirements
Yearly
Plan	Pricing
Essential	$40/user
Growth	$48/user
Enterprise	The price depends on the requirements

7. Onfleet

Onfleet is another famous home delivery management software that boosts efficiency and scale operations with advanced logistics software. It helps to manage food delivery orders easily and provides the best routes to riders. Plus, it lets users keep track of their riders and connects them with the dispatcher at any time during the delivery process. 

Moreover, Onfleet makes the delivery process easy and faster. Therefore, the driver spends less time on the road and delivers the package faster. 

Features of Onfleet

The main features of Onfleet’s home delivery management software are:

• Search and filter
• Auto-assign
• Route optimization
• Proof of delivery
• Driver chat
• Predictive ETAs

Pros	Cons
Offer free trial	Poorly optimized routes
Ease of use	Not good for larger businesses and companies
Simple interface

Pricing: Onfleet has three pricing plans:

Plans	Price
Launch	Starting at $550 /month
Scale	Starting at $1,265 /month
Enterprise	Customize

Case Study: Farm to People is a top provider of fresh produce. They improved their delivery process by using Custom Fields with Onfleet. This helped them in several ways:

• They added order numbers to match orders between their ERP system and Onfleet.
• They included customer account keys to reduce email mismatches and keep customer profiles consistent across different systems. 

8. DispatchTrack

 DispatchTrack is one of the best delivery software which is suitable for all types of online food businesses. The software is user-friendly and performs food deliveries timely. With this software, the riders can easily find the location and deliver the meal.  

Once the order is ready to be sent, they can give the drivers the route plan. It also alerts customers so buyers can ensure someone is there to receive the package. 

Features of Dispatch Track

The main features of DispatchTrack are:

• Real-time delivery tracking
• Route planning and optimization
• ETA notifications
• Proof of delivery
• API integration

Pros	Cons
Automated scheduling	Not offer a free trial
Improve routing	Poor documentation
Lower cost	Limited customization in routing

Pricing: Dispatch Track pricing starts from $60 per year but varies according to the requirements. 

9. OpenTable

OpenTable is a restaurant delivery management system suitable for all food businesses of all sizes. It can help businesses to manage their daily operations and increase revenue opportunities. This software integrates with existing content management, marketing, and POS systems. It is available on iOS, Android, and web. 

Moreover, OpenTable allows businesses to customize guest experiences and offer great services. 24/7 customer support is available to address any concerns. 

Features of OpenTable       

The main OpenTable features are:

• Online reservations
• Marketing tools
• Manage VIP guest information
• Takeout ordering and more  

Pros	Cons
Ability to save restaurants	Expensive
Google Maps integration	Online reservations are not the most popular
Track all reservations

Pricing: OpenTable has different pricing plans that fit your business needs. 

Plan	Price
Basic	$149/month
Core	$299/month
Pro	$499/month

10. TapMango

TapMango is a flexible and customizable home delivery management software. It allows customers to order online without hassle. Plus, customers can also earn rewards on every purchase. Engage customers with powerful tools and increase revenue. Thousands of businesses trust TapMango.

Online stores can contact customers through customer groups, email, text messages, and mobile push marketing (notifications).

Features of TapMango

The main services provided by TapMango are:

• Marketing portal
• Punch cards
• Customer facing tablet
• Promo codes

Pros	Cons
High-quality customer support	Bugs and synchronization issues
Excellent price	Steep learning curve
Intuitive and user-friendly UI

Pricing: TapMango’s monthly cost is designed so businesses of all sizes can use their flexible customer engagement platform. They offer a lot of features, and their affordable monthly fee covers everything you need.

Benefits of the Best Food Delivery Management Software

The food delivery software for restaurants helps to drive profits and automate their operations. In 2026, the food software market revenue will reach Multi-Million USD. The global restaurant management software market size was expected to grow to USD 2764.16 million by 2027. 

After seeing these stats you must understand what benefits are provided by the best delivery management software to the food delivery sector.

Provide Customers with a Better Experience

With meal delivery management software, restaurants can provide customers with a quick and hassle-free ordering experience. 

They can also allow customers to track their orders and know where the rider is reached. 

Moreover, by opting for food delivery management systems, restaurants ensure that the orders are delivered on time and without any mistakes.

Reduced Errors

The IT management food delivery software can help to reduce errors. Writing down everything on paper can lead to more mistakes. 

However, with a good food delivery management system, restaurants can easily handle orders, and the chances of making mistakes are lower. 

Eliminate Paperwork

The restaurant staff has to do a lot of paperwork and manage everything manually. However, with software for food delivery, everything is managed automatically and eliminates the need for paperwork. 

It can help improve the staff productivity and free the time that they spend on other important things. 

Increased Revenue

With food delivery platforms, food businesses can reach many customers. They help them boost their sales and increase their reach. 

Moreover, with the help of these platforms, food businesses can improve their visibility, and people know more about them.

Customization

Every business’s needs are different, so the online restaurant delivery software can be easily customized in any way you choose. 

You can add the features of your choice to the software easily without hassle. Also, you can change the color and theme of the software according to your brand. 

Low Delivery Costs

It is an important factor to attract more customers and a key selling point. With the help of food delivery software, food businesses offer customers low delivery costs. Food delivery services must be able to keep going for a long time. If transport costs are too high, it can hurt the business’s finances and make it hard to keep running.

Furthermore, the food delivery logistics software helps restaurants manage deliveries and operate the delivery operations efficiently.  

Improve Customer Experience

If you own restaurant delivery dispatch software, keep customers updated via SMS with order status, tracking links, and proof of delivery. 

In addition, the customers can communicate with the support team if they face any issues. Customers can also chat with the riders and give them instructions if they prefer contactless delivery.

No Delivery Frauds

It’s getting harder and harder for food delivery dispatch software companies to make money because of scams. With the help of food delivery platforms, there is less chance of fraud and fake orders. 

Sometimes, some people place their order on the phone call, and when the rider reaches, they deny receiving the order. However, this problem is almost solved with the food delivery platforms. 

Features of Online Food Delivery Management Software

The right online food delivery order management system would be the one that provides several features that meet your business requirements.

Below are the main features of online food delivery software.

In-app Chat with Customers

Customers can communicate with the riders with the in-app chat feature. Riders can chat with customers to check where the order will be delivered or other information. This feature helps to reduce miscommunications.

Real-Time Order Tracking

With the help of this feature, customers and food businesses can track their orders. They know the delivery status of their orders in real-time. Customers can see every delivery process step, from the food preparation to where the delivery driver is reached. 

Route Optimization

The food delivery route management software is a game-changer for efficient and timely deliveries. With this feature, riders can easily determine the most efficient route in seconds and deliver the order in a shorter time. 

Effective route planning and navigation help reduce the stress and worry of getting lost or dealing with heavy traffic. The riders can focus on making timely deliveries without worrying about how to get there.

Customer Feedback

Feedback plays an important role in the food delivery industry. Customer feedback is an important feature that helps to improve services. When customers give feedback, business owners know what they can do better and how to improve things for their customers.        

Push Notifications 

If you want the customers to engage and be interested, use the push notification feature. This feature sends customers notifications about new features, discounts, deals, and promotions. 

Proof of Delivery

Showing proof of delivery gives customers, delivery partners, and the company peace of mind. This feature keeps the orders safe and helps you trace back to the root of the problem if any occurs.

Order Management

An online food delivery management system helps restaurants manage their orders and keep track of all the orders that are delivered and pending. Also, restaurants can efficiently manage inventory, menus, staff, and incoming orders. It helps to streamline the whole online ordering process.

Menu Management 

Restaurant delivery service software helps food businesses create, modify, and manage their menus with just a few clicks. This feature simplifies all the operations and restaurants can easily manage their operations without hassle.   

Challenges in the Food Delivery Industry

The food delivery industry has grown in recent years. However, it also faces several challenges that can impact its operations and sustainability. 

Below are some of the key challenges in the food delivery industry.

Manage Customer Expectations

It is the biggest challenge that businesses face. Fulfilling customer expectations is the main responsibility and a great way to attract and retain customers.  

Solution: You can solve this issue by using the restaurant delivery computer software that is equipped with features such as order tracking, streamlined customer communication, and automated order updates. The right system always meets customer expectations. 

Unstable Pricing Model

Identifying the right pricing strategy is difficult in the competitive food delivery market. The newbies always prefer to work on low margins and boost their business. However, it affects their profitability. 

Solution: The best way to address this issue is to research and analyze the pricing policies of all the established companies. Also, compare the prices with the features that meet your needs. 

Manage Logistics 

It is another big challenge faced by food delivery businesses. Sometimes, delivering the order on time becomes difficult. This usually happens when the restaurants do not have enough resources or capacity to manage big orders.   

Solution: The right food delivery logistics software plays a vital role in managing a large amount of orders and delivering to the customer’s doorstep on time. The software has order scheduling, location tracking, and delivery router features that make the entire process easy. 

Operational Costs

Running a food delivery service involves various operational costs, including: 

• Delivery fleet maintenance
• Technology infrastructure
• Labor
• Customer support

Balancing these costs while offering competitive pricing and maintaining profitability can be a challenge. 

Solution: You can resolve this challenge by using proper resource management methods and boosting the functional efficiency of the delivery business.

Determine the Right Marketing Strategy 

Choosing the right marketing strategy is crucial for getting new users. This is challenging if you do not have a solid marketing plan. 

Solution: To address this challenge, create an advertising plan by keeping your target audience in mind. Also, collaborate with bloggers and influencers to build a strong online presence.