Food Ordering App For Restaurants to Use in 2024-2025

Are you looking to boost your business sales? So, start using the food ordering app for restaurants. It provides you the opportunity to get success in the food delivery market.  

Food ordering apps have changed the restaurant industry, catering to the growing demand for quick, convenient dining experiences. With the global online food delivery market expected to reach $1.85 trillion by 2029, restaurants are increasingly investing in custom ordering systems to stay competitive.  

From enhancing customer satisfaction to boosting revenue, a well-designed food app can transform restaurant operations. 

This blog covers top food ordering apps for restaurants, their features, and pricing plans, helping you select the right platform for your business success.

Best Apps For Ordering Food at Restaurants Including Third-Party Platforms 

Online food ordering apps provide convenience to customers to order food from their favorite restaurants at any time or from anywhere. These apps make the entire online food ordering process effortless. 

Here is a list of the top food-ordering apps that make your dining experience remarkable. 

1. DoorDash

DoorDash is the best online food delivery app in the USA. It is available in over 4,000 North American cities. In 2024’s second quarter, DoorDash’s sales climbed 23% yearly to $2.6 billion.

The best online food ordering and delivery platform for restaurants in the USA has partnered with several restaurants, allowing customers to explore a wide range of cuisines, from fast food to Chinese and more. In addition, DoorDash has over one million riders who deliver food.

Features of DoorDash

• Customer history
• Delivery tracking
• Better customer experience
• Subscription service
• Schedule delivery

Pricing: DoorDash offers different pricing plans, such as:

• Basic: After a 7-day trial get a 20% commission per delivery order  
• Plus: After a 30-day trial get a 25% commission per delivery order 
• Premier: After a 30-day trial get a 29% commission per delivery order 
• Marketplace Plans: There are no payment processing costs, and you are free to modify or terminate your plan whenever you choose. 

2. CloudWaitress

CloudWaitress is another popular online food ordering system for restaurants. It allows you to set up your online ordering system for your food business. It is the most widely used online food system for restaurants. 

With CloudWaitress, restaurants can run their business successfully and provide a better experience to their customers. 

Features of CloudWaitress

• Multi-currency 
• Multi-language 
• Online payments
• Third-party integrations
• Multi-restaurant management
• Table reservation  

Pricing: Below are the plans that CloudWaitress offers. 

3. Grubhub

Grubhub is an American best food ordering platform. This platform has the largest and most comprehensive network of restaurants. From the Grubhub app, placing orders is a hassle-free process. It is available in over 4,000 cities in the US and Canada. From small local eateries to well-known restaurants, all are available on Grubhub.  

Features of Grubhub

• User-friendly interface
• Alerts/notifications
• Order management
• Order tracking in real-time
• Feedback 

Pricing: Grubhub charges restaurants a few different fees. 

• Marketing commission: This fee is charged by the restaurants for listing and promoting the restaurant on Grubhub. Depending on the pricing package selected, it can be anywhere between 5% and 20% of each order. 
• Order processing fee: This cost includes fraud monitoring and credit card processing.
• Delivery fee: All orders completed by Grubhub drivers are subject to a 10% delivery fee if a restaurant uses Grubhub’s delivery service. Delivery expenses including driver compensation and background checks are covered by this charge.

4. Delivery.com

Delivery.com is an online food ordering platform that delivers food, groceries, beverages, and more from your favorite restaurants, grocery stores, and liquor stores near you. This platform also provides laundry and dry cleaning services. It connects customers with local services and businesses. 

 Features of Delivery.com

• Group ordering
• Loyalty program
• Online ordering
• User-friendly mobile access
• Order tracking 

Pricing: For restaurants using Delivery.com, the pricing structure includes a combination of setup fees, service fees, and commission fees. Typically, these commission fees are based on a percentage of each order, with specific rates varying depending on the restaurant’s agreement with the platform. 

Delivery.com charges restaurants a commission fee that can be around 15% or higher per order.

Additionally, third-party delivery services like Delivery.com might also have transaction fees that are generally added to each order, impacting overall revenue margins for restaurants. 

5. ChowNow

ChowNow is a top mobile ordering system that makes the food ordering process hassle-free on an iOS and Android app. The app allows the option to customers for pick up and delivery from their favorite restaurants.

In addition, ChowNow is one of the best food ordering apps for restaurants that help them organize their operations. Plus, this platform reduces the risk of errors and helps to engage new customers.  

Features of ChowNow

• Customize food menus
• Track delivery location
• Rewards and loyalty program
• Notifications   

Pricing: ChowNow offers two pricing plans with different features.

• ChowNow Pro: $199 / mo
• ChowNow Premier: $275 / mo

6. Himenus

Himenus is an easy-to-use food-ordering app that provides several benefits and features to its customers. With just a few taps on the mobile phone, customers can order from their favorite restaurants, coffee shops, cafes, and cloud kitchens. Therefore, whether you are craving a pizza, burger, or Italian cuisine, Himenus has you covered.  

Himenus also helps restaurants provide customers with a convenient and efficient way to order food. It also allows restaurants to reduce labor costs and paper waste.   

Features of Himenus

• Digital menu
• Various payment methods
• QR code ordering

Pricing: Himenus offers flexible payment plans with a 7-day free trial.  

7. RestroApp

RestroApp is an online ordering system and mobile app for restaurants. It is a powerful food ordering app that can help restaurants improve their business in several ways. This platform delights your customers with a seamless digital food ordering experience. 

With RestroApp, giving your customers the choice to order through your restaurant’s website will make them happy. Enhance their food ordering experience by letting them search for food items to order online from your website.

 Features of RestroApp

• Offers and discounts
• Rewards
• Online payments
• Update customers with complete order details

Pricing: RestroApp offers two pricing plans.

• Standard
  • Webstore, Customer app, Delivery app, and Marketing. 
• Premium 
  • Everything in your custom branding and marketing.

8. Zomato

If you want to get your favorite foods delivered quickly to your door, Zomato is the only app you need. You can order biryani to satisfy your Indian tastes, pizzas, burgers, or even a salad with chai or coffee. This food delivery and dining app is available in India and UAE.  Zomato provides partner restaurant information, user reviews, menus of restaurants, and food delivery options. 

Features of Zomato

• Contactless delivery
• Available in 11 languages 
• Book a table
• Review photos and map directions
• Subscription 

Pricing: Zomato’s standard model often includes a commission on orders, which typically ranges from 15% to 30%, depending on the type of partnership chosen and any promotional features included. Some restaurants also opt for additional marketing packages to boost visibility on the app, which can incur extra charges.

There’s also the “Zomato Gold” program, designed to drive traffic by offering benefits like discounts to loyal customers. For restaurants, Zomato charges a flat fee or annual membership for listing in this program, though the exact cost is generally negotiated and varies per establishment.

Additionally, Zomato has a subscription service for users, allowing them benefits like free delivery and discounts, which indirectly benefits partner restaurants by increasing order frequency.

9. Indolj

Indolj is a free food ordering app for restaurants that helps them to satisfy their customer’s cravings. 400+ restaurants are available on Indolj. It is a reliable online ordering platform to place food orders.    

Features of Indolj

• 24/7 support
• Easy to set-up
• Customer feedback
• Delivery management and tracking 
• Best user experience 

Pricing: Indolj’s pricing plans are generally subscription-based, with options for monthly or yearly payments that cover platform maintenance, customer insights, and engagement tools. 

10. Foodpanda

Foodpanda is a popular food ordering platform serving several countries worldwide. From the Foodpanda app, customers can order food and groceries at their doorstep. They offer a wide range of options to order from local to international food chains. It is currently the largest food and grocery delivery platform. 

Features of Foodpanda  

• Ordering and checkout
• Ingredient choice
• Multiple order placement
• Order history
• Tip provider 

Pricing: The commission rate that Foodpanda charges restaurants is about 25%.  

You can also create the Foodpanda clone app for your business if you don’t need to use third-party delivery apps.

Comparison Between Different Food Ordering Platforms

Advantages of Using a Food Ordering App for Restaurants

Do you want to boost restaurant revenues without investing a fortune? Consider an online ordering app. More customers want their favorite restaurants to deliver and pick up.

Mobile apps are a must if you are owning a restaurant business. A customizable mobile ordering app is a one-stop restaurant solution to increase customer engagement. The mobile ordering app provides several benefits to restaurants and their customers. 

Look below and learn the benefits of using mobile apps to help your restaurant outrank your competition.

Easily Attract New Customers

It is a powerful tool to increase customer engagement. However, try to provide the right content on your restaurant app to attract customers. Reward your customers when they order from your food delivery app. It keeps the customers engaged, and they use your app more for placing orders. 

Also, promote your app everywhere, from social media channels to your website. Make posters and flyers and distribute them to people. Put brochures on each table to let people who are eating in know they can also use your app to place their orders.

Increased Sales

With the help of a mobile app for your restaurant, you can quickly improve your overall sales and increase profit. The convenience of the mobile app encourages customers to place orders online from their favorite restaurants. 

Increased Brand Awareness

Online ordering apps are a growing trend, and most restaurants do not have their own food ordering apps. Therefore, take advantage of it by building a food ordering app for restaurants that makes you stand out.  

Error-Free Orders

If you take orders on the phone, there are chances of more errors. The apps for ordering food in restaurants can lower the chances of human mistakes. Also, you can solve issues more quickly and avoid negative customer reviews.

Less Pressure on Employees

If you manage everything manually, from taking orders on the phone to answering customer queries, you need many employees. However, you can appoint a few employees to manage everything with the best food ordering app for the restaurant. In addition, it reduces the work pressure on employees, and they could take care of other tasks.

Complete Control of Your Business

It is the main advantage of creating your own food delivery app for your restaurant. You can have full control of your business from design to the food ordering process. You can easily access your customer data, which you can use with their permission for marketing purposes.   

Reduce Customer Frustration

With an app for ordering food at restaurants, customers can easily browse menus, check customer reviews, pricing, and restaurant information. This is a convenient way for customers to place an order online with just a few taps on their mobile phone. 

Low Running Costs

The expense of maintaining an application is relatively low. You can choose a service provider who will build one for you at a monthly or annual cost, or you can pay an app developer to create one from scratch.

Factors to Consider When Choosing a Restaurant Ordering System

Choosing the best restaurant ordering system can involve several factors that meet your needs. Below is a list of factors that will help you choose the right one.

Quick and Simple Customization

Remember your requirements when you pick the restaurant ordering system. Select the ordering system that is easy to customize according to your requirements and helps you manage everything effectively. The system should be adaptable and flexible, allowing restaurant owners to make changes quickly and easily. 

Basic Features

An online ordering system must have basic features that can help you streamline your business tasks. Ensure they have all the features, such as order tracking, various payment methods, location navigation, and more you need. Otherwise, you will face problems.

Integration with Existing Systems

The ordering system should easily integrate with your existing Point of Sale (POS) system. This integration can make handling orders, keeping track of supplies, and doing other business-related tasks easier.

Menu Management

The system should make managing menus simple and customizable. Changing menu items, titles, prices, and availability should be easy at any time.

Reporting

It is another crucial factor to consider when selecting the restaurant ordering system. You know the number of orders you have fulfilled daily, weekly, and monthly. With this information, you can make an informed decision about marketing, purchasing, raw materials, etc. This reporting feature will be beneficial when it comes to measuring the ROI of your restaurant.

Scalability

The online ordering system should be scalable according to the restaurant’s needs as it expands and grows. Also, it should be easy to use and set up without any advanced training. 

How to Make a Food Ordering App For Your Restaurant? Step-by-Step Guide

Online ordering apps can help restaurants to take orders and execute them at a faster speed. With these systems, they can improve their brand value, boost the order volume, and organize restaurant operations.

Here are some steps for building a food ordering app for restaurants. 

Define Your Objective

Clearly define your objective and goal for your online ordering app. Identify the features you need in your app that make your app unique for the customers. Plus, thoroughly research and understand the current market trends and your target audience.

Select the Features

After researching and knowing your requirements, select the app features. Include all the features that make your app attractive to the customers and boost your business.  

Choose the Development Approach

Decide whether to build the native app or a cross-platform solution. Determine this by considering your requirements, budget, and long-term goals. 

Start the Development

Create the UI/UX design of the app. Make sure it is user-friendly and customers can easily use the app without hassle. The design should be visually appealing to the customers. After the design, start the backend development and implement each feature. 

Testing

Do a lot of testing to find and fix bugs and other problems. Make sure the app works on various devices and running systems by testing it on them.

Launch the App

After the testing, launch the app on the Google Store and Apple Store. Start promoting the app on all social media channels and make strong marketing strategies for attracting customers.  

FAQs

1. What is an online food ordering system?

An online food ordering system provides a seamless experience for customers and restaurant owners. With the help of a food ordering app, customers can browse several restaurants and cuisines and place orders without any hassle.     

2. Which app is better for ordering food?

Zomato, Postmates, DoorDash, and UberEats are the best apps for ordering food online from various restaurants. 

3. What do restaurants use for online ordering?

Restaurants use online ordering systems or platforms like Toast, Square, or third-party services like Uber Eats and Grubhub to facilitate orders and payments.