Food Ordering Script – Online White Label Food Delivery App

Starting an online food delivery business can be challenging, but using a robust food ordering script simplifies the process. This software not only streamlines operations but also enhances customer satisfaction and boosts sales. 

Explore the essentials of food ordering scripts and discover how they can transform your restaurant business, making it competitive in the booming $213 billion food delivery industry.

So, let’s explore the food ordering script in detail and run your food delivery business with a high turnover. 

What is Food Ordering Script?

The food ordering script is a software application or platform that facilitates online ordering and delivery of food from restaurants or food establishments. It is the best solution to start your online food delivery business. You can easily digitize your online food ordering and delivery business with a ready-made and fully customizable food ordering script. 

The main purpose of the ordering food script is to:

• Streamline the ordering process 
• Transform the food ordering and delivery process
• Make it convenient for people to place orders online

Moreover, food ordering clone scripts have become popular in the food delivery industry. The script provides a centralized platform for restaurant owners to manage orders, track deliveries, and gain insights into customer preferences and trends.

WorkFlow of Food Ordering Script 

The workflow of the food online ordering script is simple and involves some steps, such as: 

Step 1: Login and Registration 

Users have to download the app. After downloading the app, create an account by providing the necessary information such as name, contact details, and delivery address. The online food order script may also offer social media login options for convenience. 

Step 2: Browse Menu 

Customers browse the menu of available restaurants using the advanced search filter where they can search by cuisine, price of food items, location, and working hours.  

Step 3: Order Customization 

Customers can customize their orders according to their preferences. They can add special instructions, adjust quantities, select portion sizes, and review their order before proceeding to checkout.   

Step 4: Make a Payment 

After adding items to the cart, customers select the preferred payment method and make secure online payments using credit/debit cards, digital wallets, and other available options.  

Step 5: Order Confirmation 

When the order is confirmed, the customer receives a notification with details including the estimated delivery time. In addition, restaurants also get a notification with complete customer details including the items, delivery address, and any special instructions.  

Step 6: Start Preparing an Order 

The restaurant starts preparing the order according to customer requirements and assigns it to the delivery rider. 

Step 7: Rider Receives the Order and Order Tracking 

The rider receives the notification from the restaurant and picks up the order from it. The ready-made food ordering script integrates order tracking and allows customers to track their orders in real-time.

Step 8: Deliver Order 

Once the order is delivered, the customer has the option on a food ordering software script to provide feedback and rate the food quality, delivery service, and overall experience.       

How Businesses Can Succeed with a Food Ordering Script?

The food delivery industry is booming and becoming competitive day by day. It is expected to reach $213 billion by 2030. Therefore, investing in the food delivery app can be beneficial if you’re a food business owner and want to earn more profits.

Using a food ordering script can provide you with several perks, including:

Multiple Revenue Streams

Food businesses can generate revenue from different options, such as customer delivery fees, commissions earned from restaurants, subscription fees, advertisements, etc.      

Integration with Existing Systems

Select the food ordering script that seamlessly integrates with your point-of-sale or inventory management system. This integration will streamline operations, reduce manual data entry, and ensure accurate order management.

Expand Customer Base 

According to a new study by the Interactive Advertising Bureau (IAB) and Viggle, about 69% of users order food online using a mobile device. This shows that using the ordering food script for your business can help you reach more customers without hassle.  

Customer Support 

Using the food delivery platform can help you promptly address any technical issues that customers face and provide assistance on time. The ability to provide real-time assistance demonstrates a commitment to customer satisfaction and helps resolve problems efficiently.

Why Choose Online Food Ordering Script?

The convenience of ordering food online has become a necessity in today’s fast-paced world. Whether you’re a restaurant owner looking to streamline your business or an entrepreneur eager to dive into the food delivery market, choosing the right food order script is crucial.   

Here are some advantages of opting for an online food ordering script for your business.

100% Customizable

The script provides you the freedom to customize your platform according to your restaurant’s requirements. You can add features, incorporate branding elements, and tailor the user interface to align with your business needs.    

Cost-Effective Solution

It is the main reason to opt for an online food ordering app script. A script provides a more affordable alternative to SaaS systems, which frequently include monthly subscription costs or prohibitively expensive custom software development. You save a lot of money upfront and over time by only having to buy the script once and being able to tailor it to your requirements. 

Quickly Launch

One of the significant advantages of choosing an ordering script is to launch your online food ordering platform quickly. Also, scripts are scalable and allow you to expand your business as it grows without limitations. 

Full Control 

With a food ordering online script, you retain ownership of the data collected through the platform. This includes customer information, order details, and transaction data. You have control over how this data is stored, accessed, and used.

Data Security

Security measures are crucial to protect the data stored within the food ordering script. You can use various security practices such as data encryption, secure socket layer (SSL) certificates for secure data transmission, and regular security audits to identify and address vulnerabilities.

Brand Control

Controlling your brand’s reputation and image is crucial in the competitive food delivery market. You can make sure that the website design and consumer interactions, as well as every other part of the ordering process, accurately represent your brand identity by using an online food ordering script.

Features of Online Food Ordering Script

The food delivery business is getting massive success nowadays as it saves time and gives optimum returns to business owners within a short duration. The online food delivery business is expected to be worth over 200 billion dollars by 2025, according to Business Wire. Therefore, it is crucial to offer top-notch features in the online food ordering and delivery script. 

Below are some features of the food ordering script.

Customer App

Features	Description
Easy login	Streamline the user experience with a simple and efficient login process. Customers can easily log in with their social media accounts.
Order history	Customers can access and review previous orders on an online ordering platform for a convenient reference. It saves them time and helps them to not remember the names of the dishes and restaurants.
Order tracking	This feature will give peace of mind to customers. Customers are informed about the status and location of their orders in real-time.
Ratings and reviews	Enable customers to share their feedback and ratings for restaurants and services. It helps future customers to make an informed decision.
Multiple search filters	Enhance the user experience by providing various filters for easy menu exploration. Customers can easily search by cuisine, restaurant, location, and working hours.
Order customization	Allow customers to personalize their orders based on their preferences. They can specify the ingredients of their own choices and make their food according to their taste.
Contactless delivery	Ensure safe and hygienic deliveries with contactless options. Customers can add the instructions where the rider places their order.
Multiple payment methods	Offer a range of secure payment options for customer convenience. It helps them to pay with their preferred method.
Chat with the rider	Facilitate direct communication between customers and delivery riders. With this feature, there is no chance of misunderstanding between customers and riders.
Add favorite restaurant	It is one of the best features of the food ordering apps. It allows users to save and access their preferred restaurants easily.
Table reservation	Enable customers to make reservations for dining in from the app. This feature provides customers with the convenience of planning their dining experience without hassle.
Tipping	Integrate tipping functionality into the delivery app or website. This feature provides an option for customers to tip delivery riders for excellent service.
Order Scheduling	Allow customers to schedule orders for a specific date and time. When placing an order, customers will be presented with a calendar and time selection interface where they can pick the desired date and time slot for their order.
Refer a friend	Incentivize customers to refer friends and earn rewards for expanding the user base.

Restaurant App

Features	Description
Order acceptance/rejection	Restaurants can accept or reject incoming orders based on availability. This feature helps restaurants manage their order volume and reduce the risk of over-committing resources or disappointing customers with long wait times or unavailable timeslots.
Invoice generation	Automatically generate invoices for completed orders. It also provides a centralized record-keeping system for the business to manage its financial transactions efficiently.
Set promo codes	Restaurants can create and manage promotional codes for discounts and offers from the platform.
Auto-assign rider	This feature allows restaurant owners to automatically assign available riders to delivery orders.
Review management	Restaurant owners can monitor and respond to customer reviews and ratings from the ordering platform.

Rider App

Features	Description
Accept/reject orders	Riders can accept or reject incoming delivery requests on the delivery rider app. This feature enables drivers to efficiently handle incoming delivery requests.
Order history	Riders can access a record of completed delivery orders from the app. It helps them to better understand their performance, track their progress, and use the data to optimize their delivery workflow and earnings.
Earning report	Generate reports to track earnings and commissions. It allows riders to monitor total commission payments for specific days, weeks, or months.

Admin Dashboard

Features	Description
Manage restaurant	This feature helps restaurant owners handle restaurant profiles, menus, and settings from the admin dashboard.
Manage offers and coupons	Restaurant owners can create and manage promotional offers and coupons. It helps them to build awareness for your brand among potential consumers.
Manage customers	From the admin dashboard, handle customer accounts, data, and support. It helps restaurant staff deliver exceptional customer service, maintain data integrity, and make informed decisions to enhance the overall customer experience.
Riders management	From the online delivery script, manage rider profiles, assigned orders, and performance without hassle.
Invoice management	Handle invoice generation and tracking. This simplifies your operations and helps you make informed business decisions.
Change the language of the app	Customize the app’s language for different regions. It enables your app to cater to users from different regions and languages.

Top Food Ordering Scripts 

Below is a list of top food ordering scripts with their features.

ChowNow

ChowNow is a commission-free online ordering system that helps restaurants to serve their customers better. This allows restaurants to keep more of the revenue from online orders.

The commission-free model and branded ordering experience are two of ChowNow’s key differentiators in the online food ordering industry. This can be particularly appealing for restaurants looking to maintain control over their customer relationships and maximize profits from digital orders.

Features of ChowNow

• Customizable online ordering 
• Loyalty program
• Customer history 
• Multi-channel ordering 
• 24/7 customer support  

UberEats

UberEats is an online food delivery platform that has over 90 million users globally. It has a presence in more than 6,000 cities across 45 countries. This online food ordering platform is known for its delivery service with an average delivery time of less than 30 minutes. 

Features of UberEats

• Delivery tracking
• Group ordering 
• Schedule orders
• Discounts and offers
• Social media integration

You can also create an UberEats alternative app with the help of experts and provide better services to your customers. 

Grubhub

Grubhub is a USA food ordering and delivery platform that is designed for both restaurant owners and customers. It is a great choice for restaurants of all sizes. Using Grubhub, restaurants can reach new customers and streamline their ordering and fulfillment operations.   

Features of Grubhub

• Alerts/notifications
• Delivery tracking
• Menu management 
• Secure payment integration
• Order tracking  

How to Choose the Right Food Ordering Script?

Below are some tips to help you choose the right food ordering script. 

• The food ordering script should be user-friendly and convenient to use. 
• Food ordering scripts can range in price from free to thousands of dollars per month. Determine what you can afford and what features are most important to you.
• There are many different food ordering scripts available, each with its strengths and weaknesses. Research different platforms and compare their features, pricing, and customer support.
• See what other businesses have to say about different food ordering scripts. Look for reviews that discuss the platform’s ease of use, reliability, and customer support.
• Many food ordering scripts offer free trials. This gives you a chance to test out the platform and see if it meets your needs.
• Make sure the script integrates with your existing systems, such as your POS system, accounting software, and marketing tools.
• Choose a script that can grow with your business. If you plan to expand your operations, make sure the script can handle increased order volume and complexity.
• Choose a script that offers reliable customer support. You’ll need help setting up the script and resolving any technical issues.

Use Enatega’s Food Ordering Script

The Enatega food ordering script is a 100% customizable solution for your food business. It is the perfect food ordering script to start a business like Foodpanda, DoorDash, UberEats, and Grubhub. 

Our on-demand food ordering script helps several businesses manage their food delivery operations. The Enatega food delivery script satisfies all the business needs, in terms of users and restaurant owners.

You will get a user app, restaurant app, rider app, and an admin dashboard to help you streamline your business operations. Each app contains unique features that meet your business needs.  

We have built software with features that help you to launch your business. So, contact us, and let’s talk about food-ordering app development.

Case Study of Yalla Delivery 

Challenge: Yalla Delivery is a food delivery app that faces some challenges, such as:

• Yalla wants to add grocery delivery to its existing food delivery platform, catering to a wider customer base and increasing revenue streams.
• They need to support both Arabic and English languages within the app to cater to a diverse user base in its target region.
• They want a secure payment gateway integration that would work within the specific region. 
• Lastly, Yalla needs to differentiate itself from competitors like Wolt and Halt to attract and retain customers.

Solution: To address these challenges, Enatega can implement the following strategies:

• Develop a dedicated section within the app for grocery delivery, featuring a user-friendly interface for browsing and selecting products.
• Translate the entire app interface, including menus, buttons, and user prompts, into both Arabic and English. Provide users with an easy way to switch between languages within the app settings.
• Integrate with popular local payment gateways that support various payment methods like cash on delivery, credit/debit cards, and mobile wallets.
• Identify a unique selling point that sets Yalla apart from competitors. This could be faster delivery times, personalized recommendations based on user preferences, advanced search and filter system. 

Results: By implementing these solutions, Yalla can expect the following positive outcomes:

• Expanding service offerings and attracting a wider customer base will lead to increased revenue streams.
• A multilingual and user-friendly app will enhance user engagement and satisfaction.
• By effectively addressing the challenges and competing with rivals, Yalla will establish a stronger market position and achieve sustainable growth.

FAQs

1. How to create an online food ordering system?

Below are some steps to help you create an online food ordering system.

• Define your objective
• Decide the functionality
• Make a budget
• Start developing the app
• Launching and marketing

2. What is the traditional ordering system in restaurants?

Paper menus, manual order taking, and in-person customer visits for ordering and payment are all part of the traditional restaurant ordering process. Menus must be reprinted in response to changes, which causes inefficiencies, mistakes, and time waste.

3. Why do you order food online?

Ordering food online can provide you with several benefits, such as:

• Convenience
• Time-saving
• Budget-friendly 

4. How do you manage food orders?

Here are some ways that help you to manage food orders.

• Use online ordering platforms for managing food orders 
• Use order tracking to track orders in real time.
• Integrate an online ordering platform with your POS.

5. What is food delivery management?

Food delivery management is the process of managing orders, tracking orders, and assigning orders to the delivery staff according to proximity, traffic, and delivery urgency.

6. How do you attract customers to online food delivery?

Below are some ways to help you attract customers to online food delivery.

• Offer deals and promotions
• Create an exciting loyalty program
• Promote your food business on social media platforms
• Use an email marketing strategy