Why Do People Prefer Food Delivery Apps? Top Reasons to Know

Why Do People Prefer Food Delivery Apps

Gone are the days when a night meant preparing a home-cooked meal or picking up takeout from a local restaurant. Instead, people are turning to food delivery apps

With the rise of food delivery services, people around the world prefer to place orders online without leaving the comfort of their homes. With online ordering platforms, customers have the power to get their food anywhere with just a few taps on their mobile phones.

Out of 300,000, 74.45% use food delivery apps, and the remaining 25.55% do not use this type of service. According to Frost and Sullivan, the global food delivery service industry generated $82 billion in gross revenue in 2018. They predict that this number will double in 2025. 

80% of restaurants in the USA have used mobile ordering to provide better services to customers. The online food delivery business will be worth over 200 billion dollars by 2025. Food ordering apps like UberEats, Grubhub, Zomato, Yelp, and Swiggy are setting record-breaking revenue records. Several companies are involved, from startups to tech giants in the food ordering and delivery market.  

The demand for online food delivery services is increasing, and people prefer to use online delivery apps. So, if you want to know why food delivery apps are trending? Read on! 

Why Do People Like Food Delivery Apps?

The majority of people prefer to use food delivery apps for ordering food when guests arrive at their place, when they are at family gatherings, when they don’t have the mood to cook food, or want to eat from their favorite restaurant. 

So, now we look deeper and explore why food delivery apps are preferred and trendy nowadays.

Why Do People Like Food Delivery Apps?

1. Large Variety of Food Options

On food delivery management systems, you will get a wide range of food options that can’t be found while dining in a restaurant. You can get a huge list of restaurants that offer different cuisines that satisfy your cravings.

Whether craving burgers, pizza, or authentic ethnic cuisine, customers can explore a vast selection of restaurants and cuisines without ever leaving their homes. This has opened up a whole new world of culinary experiences for food enthusiasts. 

2. Convenience

Convenience is the main factor that people are moving to online food ordering platforms. All you need to do is download the app, scroll through the app to find your favorite dish, and tap to order. Get your favorite food at your doorstep without working in the kitchen for long hours. 

3. Discounts and Offers

Discounts and offers are another main reason why do people prefer food delivery apps for online ordering rather than cooking or eating out. Some restaurant online ordering software offers huge discounts and offers that help you save money.  

Moreover, food apps also provide loyalty programs to encourage customers to use their service. Loyalty programs help restaurants to establish direct relationships with customers. Users are using food delivery apps more frequently because of their low costs and discounts. 

4. Different Payment Modes are Available

The food delivery app provides several payment options, such as credit/debit cards, net banking, cash on delivery, and more. This feature helps customers to pay the bill with their preferred payment method. When a user doesn’t feel like going to the ATM to get cash and doesn’t have enough cash on hand, this option comes in quite handy.  

Also, the food delivery apps use secure payment gateways, so all your financial information is safe and secure against possible cyberattacks. 

5. Ratings and Reviews

A restaurant with numerous positive reviews signals that others have tried it and found it satisfactory. Ratings and reviews help customers make an informed decision when they intend to visit a new restaurant. With the help of ratings and feedback, the customer knows about the quality, taste, cost, and service.

According to the survey, three-quarters of consumers (36%) use restaurant reviews as a guide when choosing a restaurant.

6. Time-Saving

Ordering food from the food delivery apps is time-saving for customers especially if you have a busy schedule or limited time to prepare meals. You can easily juggle between tasks and get your meal delivered to your location. This saves you time and gets the food on time without hassle.

7. Customization

Customers can easily customize their menu according to their choices. The food delivery apps provide the option to customers to add or omit specific ingredients based on their dietary preferences or restrictions. 

8. Quick Delivery

The on-demand food delivery apps have delivered the order on time to the customer’s location. Plus, the customers have the option to track their orders in real-time from food preparation to delivery. You can know exactly when the food will be arriving. This helps to avoid any misunderstanding and provides a seamless ordering experience.      

9. Order History

Customers have the option to check their order history. It is a convenient way for customers to keep track of their previous orders and allows them to access specific order details when ordering again.

10. Pickup and Delivery Options

Customers have the option to choose their delivery method. This adds a layer of flexibility and convenience to the food delivery experience, catering to the diverse needs of customers.

Whether opting for traditional doorstep delivery, contactless delivery, or curbside pickup, the ability to select a preferred delivery method enhances the overall ordering process. 

Pros of Using Food Delivery Apps for Restaurants

Look at below and know what advantages food delivery apps provide to restaurants.

Increase Customer Base

With an open-source food delivery system, restaurants can reach more customers and drive business growth in an increasingly competitive market.  

Increase Revenue

Restaurants get more sales and revenue with online food delivery management software. It improves your online presence and people get to know your business. 

Streamline Operations

Restaurants can streamline their food ordering and delivery operations without hassle. It eliminates the need to hire several people and reduces your cost. 

Stay Competitive

To stay competitive in the food delivery market, build a food delivery app. It helps you to build your online presence, improve your organic traffic, and attract users’ attention.

Save Time

With restaurant delivery management software, food business owners can save their employees time in doing their tasks. The software will automate tasks, so the employees can focus on other important things rather than doing the same task.  

Track Orders

If you want your food delivery operations to be successful, organization will be key. Order tracking enables you to monitor your orders with the food delivery management software, ensuring that they arrive at their destination on schedule. You will be able to monitor delivery completion times and durations so you can optimize efficiency and ensure seamless operations.

Frequently Asked Questions

  1. Why is food delivery service popular?

Below are some reasons that show why food delivery services are popular.

  • Easy ordering
  • Affordability 
  • Save time
  1. When did food delivery apps become popular?

In the 2000s, food delivery apps became popular and people used it to order food online. 

  1. Do food delivery apps make a profit?

Yes, food delivery apps make a profit by using several revenue models such as:

  • Delivery fees
  • Commission fees
  • Order processing fees
  • Subscription services


Online food delivery apps have transformed the food ordering process and provided a better dining experience to customers. These apps offer a compelling solution for satisfying cravings and enjoying delicious meals without the hassle of traditional dining.

So, if you are looking for the best food-ordering platform for your business. Contact Enatega, which provides the best single-vendor and multi-vendor food ordering platform. We help you choose the one that best matches your needs.

Book a free demowith us, discuss your requirements, and get the best food delivery solution for your business.

About the author

Hudaibia Khalid is the creative force behind the blog—a maestro of words and ideas. Her distinctive style not only imparts wisdom but also leaves an indelible mark, transforming each post into a captivating journey through her unique perspective on the world.

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