Are you in need of an efficient online food ordering and delivery system for your restaurant? In today’s competitive market, having the right platform is essential for streamlining operations and maximizing revenue.
Experts now think there will be 2 billion global food delivery service users by 2024. According to Statista, in 2022, 7 million Australians will order food directly via food apps, like DoorDash, and Uber Eats, or directly from the venue. This number is expected to rise to 9.8 million by 2026.
This blog explores top solutions like Enatega, GloriaFood, and more, each offering unique features to enhance customer experience and operational efficiency. Get the perfect system to improve your restaurant’s online presence and meet the growing demand for convenient, hassle-free food delivery.
What Is an Online Food Ordering System?
An online food ordering system is a digital platform that allows customers to browse menus, select items, and place orders for food delivery or pickup from restaurants and food establishments.
The goal of an online food ordering system is to provide a convenient, streamlined, and efficient way for customers to order food from their favorite restaurants. Also, helps restaurants optimize their operations and reach a wider customer base.
The key components of an online food ordering system typically include:
- Web/Mobile Application
- Restaurant/Menu Management
- Order Processing
- Payment Integration
- Delivery Logistics
Advantages of Online Ordering System for Restaurants
Below are some of the key advantages of an online ordering system for restaurants.
Increased Convenience for Customers: Online ordering allows customers to place orders anytime, anywhere, without the need to call the restaurant or visit in person. This added convenience can boost customer satisfaction and lead to higher order volumes.
Reduced Labor Costs: By automating the order intake process, online ordering systems can reduce the need for staff to handle phone orders, resulting in lower labor costs for the restaurant.
Improved Order Accuracy: Online ordering systems eliminate the possibility of miscommunication or misheard orders that can occur with phone orders. Customers can review and confirm their orders before submitting them.
Expanded Market Reach: An online ordering system allows restaurants to accept orders from a broader geographical area, as customers can place orders from anywhere with an internet connection.
Enhanced Customer Data and Analytics: Online ordering platforms collect valuable customer data, such as order history, preferences, and behaviors. Restaurants can use this data to optimize their menu, marketing, and operations.
Top 5 Online Ordering Systems for Restaurants
To make the online food delivery process seamless, you should use the ordering system for your restaurant. You can easily be in full control of your business and manage all food delivery operations.
With the rapid rate at which the popularity of ordering systems is growing, it will soon become impossible for businesses to stay in the food delivery business without an ordering system.
Below is a list of the most popular online ordering systems that allow you to establish a strong online presence and maximize your revenue potential.
1. Enatega
Enatega is the best digital ordering system that stands out from competitors with its unique functionalities and features. With Enatega, restaurants can streamline their operations and establish direct relationships with their customers.
Enatega provides two products, which include:
Single-Vendor: The single-vendor online food ordering platform is best to give your business a boost. Whether you’re running a restaurant, flower shop, bakery, coffee shop, or pharmacy, it is the best solution for your business.
Multi-Vendor: Multi-vendor food ordering system is best for customers who are looking for a hassle-free online food ordering and delivery system. It allows business owners to handle restaurants from anywhere and keep track of all the operations. The platform is visually appealing and user-friendly, making it easy for both restaurant owners and customers to navigate.
Features
Enatega provides various top-notch features that make it unique and the best solution for restaurants.
- Order Tracking
The order tracking feature keeps the customers and restaurants up-to-date with the orders. From the moment the order is placed to delivery, the app provides updates.
- 100% Customizable
The Enatega online food delivery system is 100% customizable and you can alter it according to your requirements. Restaurants can change the menu, and color, or add their branding elements easily as it is open-source.
- Push Notification
Restaurants can send notifications to their users related to special offers, deals, and promotions. It is the best feature to keep your users engaged and improve your sales.
- Order Management
The restaurant owners can effortlessly handle their orders with Enatega’s user-friendly order management system. With our ordering online system, restaurants keep track of all their orders and improve efficiency.
Pros
- Demos are available
- User-friendly interface
- Excellent customer support
- Predesigned templates
Cons
- Doesn’t support POS integration
Supercharge your deliveries with Enatega.
Schedule a Call2. GloriaFood
Are you looking for a commission-free online ordering system for your restaurant?
GloriaFood is the ideal solution for you. Their free program gives you access to a limited set of basic features. However, for the advanced features, you need to invest a few dollars.
It is an excellent option for small to medium-sized businesses and improves your online presence without any initial financial investment. You can take online orders for pickup and delivery from the mobile app.
GloriaFood Features
- Table reservation
- User-friendly restaurant delivery software
- Provides a Facebook ordering system
- Multiple payment options
- Visual drag & drop menu editor
Pros
- Simple interface
- Quick setup for restaurant profiles
- Built-in online ordering
- Promotions and discounts
Cons
- Limit of feature development
3. Ontabee
Ontabee is an all-in-one solution for restaurant owners. It is designed for restaurants, coffee shops, cloud kitchens, and those who are running a food business. It is a perfect online meal ordering system that helps businesses track orders, design menus, and process payments.
Moreover, Ontabee food delivery software helps to automate all your food delivery operations and you can see a difference in your restaurant business. With Ontabee, restaurants can easily create their own branded online ordering system and provide convenient features.
Ontabee Features
- Mobile responsive
- Item slot time management
- Table reservation
- Cart management
- Live chat
- Push notification
Pros
- QR code
- No commission
- Multiple location selections
- Loyalty programs
- Multi-language
Cons
- In the free plan, customer support is not offered
4. Ordering.Co
Ordering.Co is the best online multi-store ordering and delivery platform. It caters to a wide range of businesses like cafes, restaurants, grocery stores, etc. This open-source delivery solution is designed to streamline the ordering process of customers.
With an Ordering.Co, businesses can create their store, manage menus, track orders, accept online payments, and more. The platform also offers marketing tools, delivery management, and easily integrates with popular third-party services.
Features
- Live chat
- Real-time tracking
- Whatsapp integration
- Automated search
- Stock management
Pros
- Customization
- Schedule deliveries
- Automatic discounts and coupons
Cons
- The software has a learning curve
5. Toast POS
Toast POS is the restaurant management system that helps restaurants manage day-to-day operations. It helps restaurants increase sales, improve operations, and create a better customer experience. Additionally, Toast POS comes with advanced built-in features that help you stand out in the competitive food delivery market.
Toast POS Features
- Email marketing tools
- Loyalty reward program
- Inventory management system
- Online ordering and delivery
Pros
- Remote restaurant management
- Reliable customer support
- POS menu software
- Tableside ordering
- 24/7 customer support
Cons
- Some features are complicated
Tips for Selecting the Online Food Ordering And Delivery System
Below are some tips to help you in selecting the online food ordering and delivery system.
Ratings and Reviews
When you select the white-label online ordering system, you must read the reviews of previous customers and check their ratings. These can provide valuable insights into the experiences of others who have used their products or services. They help you pick the right online food ordering system and you can easily make a better decision.
Check the Pricing
That’s an excellent tip! Comparing prices among different vendors is crucial before making a final decision. However, it’s important to consider more than just the price when evaluating options like what features they offer, quality and reliability, and more.
Check the Features
Carefully examine the features and specifications offered by each vendor. Consider your specific requirements and prioritize the features that align with your needs. Sometimes, a slightly higher-priced option might offer additional features or better performance, making it a more suitable choice in the long run.
POS Integrations
It is another tip you must remember when selecting an online food ordering and delivery system. Integrating an ordering system with a restaurant’s existing point-of-sale system is the main feature that you never neglect.
Customization Options
Always make sure that an online ordering app for restaurants provides customization functionality. Choose the system that allows you to easily create and modify menus, update the information, and more.
Customer Support
Evaluate the level of customer service and support provided by each vendor. Consider factors such as warranty, return policies, technical support, and responsiveness to customer inquiries. A vendor that offers excellent customer service can make a significant difference, especially if you encounter any problems with your purchase.
FAQs
- What is an online food delivery system?
An online food delivery system helps businesses manage their online orders and delivery operations. Customers place orders online by browsing the digital menu on an app or website.
- What is the aim of the online food ordering system?
The main aim of the online food ordering system is to make the ordering process for customers and restaurants seamless.
- What food delivery is used most?
DoorDash is the most used food delivery app. It has 65 percent of the market share in the United States.
- What is the best online ordering app?
Below is a list of the best online ordering apps.
- DoorDash
- Postmates
- Grubhub
- Seamless
- Caviar
5. Which model is best for an online food ordering system?
For an online food ordering system, an integrated model is best. This model helps restaurants to manage their food delivery operations in a centralized manner. Also, promotes flexibility and efficiency of business.
6. How does delivery food work?
Below are some steps to show the workings of food delivery.
- Customers download the app.
- Create an account on the app.
- Browse restaurants and menus.
- Add items to the cart and make a payment.
- The restaurant receives the order and starts preparing it.
- The delivery rider receives the order.
- Customers receive the order from the rider and provide feedback based on their experience.
