Online Food Ordering and Delivery System for Restaurants 

Restaurants lose up to 30% of every order to marketplace commissions.

Food delivery demand is projected to reach a $1.85 trillion market by 2029, according to Statista. Many restaurants are shifting to their own online ordering systems to regain control of customer data, branding, and profits.

An online food ordering and delivery system gives restaurants full control over orders, branding, and customer relationships. Also, it eliminates expensive marketplace commissions.

In this blog, we compare the top 8 online ordering systems for restaurants, including Enatega, GloriaFood, Ontabee, Ordering.Co, Toast POS, and more. So, you can choose the right platform to scale your business.

What Is an Online Food Ordering System?

An online food ordering system is a digital platform that allows customers to browse menus, select items, and place orders for food delivery or pickup from restaurants and food establishments. 

The goal of an online delivery system is to provide a convenient, streamlined, and efficient way for customers to order food from their favorite restaurants. Also, helps restaurants optimize their operations and reach a wider customer base.

The key components of an online food ordering solution are: 

• Web/Mobile Application
• Restaurant/Menu Management
• Order Processing
• Payment Integration
• Delivery Logistics

Online Ordering System vs. Third-Party Apps

Look at the table below and understand the differences between the online ordering system and third-party apps.

Feature	Online Ordering System (Own Platform)	Third-Party Delivery Apps
Ownership	Restaurants fully own the platform, brand, and customer experience.	Platform controls the marketplace and customer interface.
Commission Fees	Usually no commission fees on orders.	Charge 15%–30% commission per order.
Branding	Fully customizable with your logo, colors, and branding.	Limited branding; the platform’s brand dominates.
Customer Data	Restaurants get full access to customer data for marketing and loyalty programs.	Customer data is usually owned by the platform.
Profit Margins	Higher profit since there are no high commission deductions.	Lower margins due to commission and service fees.
Marketing Control	Restaurants can run their own promotions, push notifications, and loyalty programs.	Marketing is controlled by the platform with limited options.
Customer Relationship	Direct relationship with customers, improving brand loyalty, and repeat orders.	Customers are loyal to the marketplace app, not the restaurant.
Customization	Highly customizable features, menus, and delivery workflows.	Limited customization options.
Competition	No direct competitor listings within your platform.	Your restaurant appears alongside many competitors.
Setup Time	Requires setup and configuration of your own system.	Quick to start with minimal setup.

Why is Online Ordering Essential for Restaurants?

Below are some of the key advantages of an online ordering system for restaurants.

Increased Convenience for Customers

Online ordering allows customers to place orders anytime, anywhere, without the need to call the restaurant or visit in person. This added convenience can boost customer satisfaction and lead to higher order volumes.

Reduced Labor Costs

Restaurants that switched from phone orders to digital ordering reduce order-taking time by 40–60%. It resulted in lower labor costs for the restaurant.

Improved Order Accuracy

Online ordering systems eliminate the possibility of miscommunication or misheard orders that can occur with phone orders. Customers can review and confirm their orders before submitting them.

Expanded Market Reach

An online ordering system allows restaurants to accept orders from a broader geographical area, as customers can place orders from anywhere with an internet connection.

Enhanced Customer Data and Analytics

Online ordering platforms collect valuable customer data, such as order history, preferences, and behaviors. Restaurants can use this data to optimize their menu, marketing, and operations.

Top 8 Online Ordering Systems for Restaurants

To make the online food delivery process seamless, you should use the ordering system for your restaurant. You can easily be in full control of your business and manage all food delivery operations. 

With the rapid rate at which the popularity of ordering systems is growing, it will soon become impossible for businesses to stay in the food delivery business without an ordering system.

Below is a list of the most popular online ordering systems that allow you to establish a strong online presence and maximize your revenue potential.

Platform	Best For	Free Plan	POS Integration	Mobile App	Starting Price	Key Features
Enatega	Customizable white-label food delivery app	✕	✕	✓	Affordable plans	100% customizable, single and multi-vendor excellent support, push notifications, order tracking
GloriaFood	Small restaurants looking for free tools	✓	✓ (paid add-on)	✓	Free + $59/month (app)	Visual drag and drop menu editor, Facebook ordering, no commission fees
Ontabee	Budget-friendly custom-branded system	✓	✓	✓	$59/month	Multi-language, QR code, slot management, loyalty programs
Ordering.Co	Multi-store delivery marketplaces	✕	✓	✓	$1,999 (one-time)	Real-time tracking, scheduling, WhatsApp integration, white-label apps
Toast POS	Restaurants needing POS + online ordering	✓	✓	✓	$69/month	Tableside ordering, loyalty rewards, email marketing, full POS suite
Flipdish	Restaurants wanting a branded ordering app and website	✕	✓	✓	From $119/month	Branded website and apps, POS integration, loyalty programs, analytics, and delivery integrations
Square	Small restaurants needing affordable POS + ordering	✓	✓	✓	Free plan available	POS system, online ordering website, payments, inventory management, and delivery integrations
ChowNow	Restaurants want commission-free direct ordering	✓	✓	✓	From $119/month	Commission-free ordering, branded website and apps, POS integrations, loyalty marketing

Let’s discuss them in detail. 

1. Enatega – Open-Source Delivery App Solution for Businesses

Best for: Launch a food delivery and logistics platform 

Enatega is the digital ordering system that stands out from competitors with its unique functionalities and features. With Enatega, restaurants can streamline their operations and establish direct relationships with their customers.   

Enatega provides two products, which include:

Single-Vendor: The single-vendor online food ordering platform is best suited to give your business a boost. Whether you’re running a restaurant, flower shop, bakery, coffee shop, or pharmacy, it is the best solution for your business.  

Multi-Vendor: Multi-vendor food ordering system is best for customers who are looking for a hassle-free online food ordering and delivery system. It allows business owners to handle restaurants from anywhere and keep track of all the operations.

The platform is visually appealing and user-friendly, making it easy for both restaurant owners and customers to navigate.

Features

• Order tracking
• 100% customizable
• Push notification
• Order management
• Documentation and demos are available 

Pros

• Demos are available
• User-friendly interface
• Excellent customer support
• Predesigned templates 

Cons

• Doesn’t support POS integration 

Enatega Pricing

The Enatega pricing model is flexible, and you can get the complete delivery management software.

2. GloriaFood – Commission-free Online Ordering System for Restaurants

Best for: Restaurants that want a low-cost and quick online ordering system 

Are you looking for a commission-free online ordering system for your restaurant? 

GloriaFood is the ideal solution for you. Their free program gives you access to a limited set of basic features. However, for the advanced features, you need to invest a few dollars.  

It is an excellent option for small to medium-sized businesses and improves your online presence without any initial financial investment. You can take online orders for pickup and delivery from the mobile app.  

GloriaFood Features

• Table reservation
• User-friendly restaurant delivery software 
• Provides a Facebook ordering system 
• Multiple payment options 
• Visual drag & drop menu editor

Pros

• Simple interface
• Quick setup for restaurant profiles
• Built-in online ordering 
• Promotions and discounts 

Cons

• Limit of feature development 

GloriaFood Pricing

GloriaFood offers a pricing structure based on the features and services you choose. Let’s look at them. 

Free Plan

• Features Included
  • Basic online ordering system.
  • Unlimited orders without commission fees.
  • Order tracking and management.
  • Online menu setup with a visual drag-and-drop editor.
  • Basic customer notifications.
• Best For: Small restaurants or businesses just starting with online orders.

Premium Add-Ons

GloriaFood charges additional fees for advanced features, which you can pick and choose based on your needs. These include:

Premium Features & Pricing

• Branded Mobile App:
  A custom-built app branded for your restaurant.
  • Price: $59/month.
• Table Reservations:
  Allows customers to reserve tables directly through the app.
  • Price: $9/month.
• Payment Processing Integration:
  Accept card payments directly through the platform.
  • Price: $29/month.
• Promo Marketing Tools:
  Enable promotions and discounts to boost orders.
  • Price: $19/month.

Custom Packages

• GloriaFood also offers bespoke pricing for larger restaurants or chains with specific needs, combining premium features for a negotiated monthly rate.  

3. Ontabee – Cloud-based Food Ordering and POS System

Best for: Increase online sales 

Ontabee is an all-in-one solution for restaurant owners. It is designed for restaurants, coffee shops, cloud kitchens, and those who are running a food business. It is a perfect online meal ordering system that helps businesses track orders, design menus, and process payments.

Moreover, Ontabee food delivery software helps to automate all your food delivery operations, and you can see a difference in your restaurant business. With Ontabee, restaurants can easily create their own branded online ordering system and provide convenient features.

Ontabee Features

• Mobile responsive
• Item slot time management
• Table reservation
• Cart management
• Live chat
• Push notification

Pros

• QR code
• No commission
• Multiple location selections
• Loyalty programs
• Multi-language 

Cons

• In the free plan, customer support is not offered

Ontabee Pricing 

This online food ordering management system pricing structure offers flexibility for restaurants of different sizes. The platform provides the following options. 

1. Free Plan: Single-location restaurants can use website ordering features at no cost.
2. Premium Plan:
   • Monthly Subscription: $59 per month per outlet.
   • Annual Subscription: $590 per year per outlet (equivalent to $49 per month).

These plans include features such as menu management, online ordering, delivery management, and loyalty programs. Additional customization or multi-branch management may incur extra charges depending on the requirements​. 

4. Ordering.Co – Multi-store Online Ordering and Delivery Platform

Best for: Local restaurants, such as stores and marketplaces 

Ordering.Co is the best online multi-store ordering and delivery platform. It caters to a wide range of businesses like cafes, restaurants, grocery stores, etc. This open-source delivery solution is designed to streamline the ordering process for customers. 

With an Ordering.Co, businesses can create their own store, manage menus, track orders, accept online payments, and more. The platform also offers marketing tools, delivery management, and easily integrates with popular third-party services.

Features

• Live chat
• Real-time tracking
• Whatsapp integration 
• Automated search
• Stock management 

Pros

• Customization
• Schedule deliveries
• Automatic discounts and coupons

Cons

• The software has a learning curve

Ordering.Co Pricing

Here are the pricing plans for Ordering.Co. 

Marketplace Pro + App

• 1,999 one-time payment 
• It includes these features:
  • 20,000 orders
  • Up to 100 stores 
  • Ordering website
  • Real-time chat
  • Native customer apps for iOS and Android
  • Accept online payments (Debit/Credit Cards, Apple Pay & Google Pay, and more)
  • Social logins (Google, Facebook, Apple)
  • Pro integrations 
  • All products included are white-labeled

Marketplace Pro Bundle

• 3,999 one-time payment 
• It includes these features:
  • Everything in PRO + APP
  • 40,000 orders included 
  • Up to 500 stores
  • Multi-business checkout 
  • Delivery dashboard
  • Unlimited drivers
  • Delivery reports
  • Real-time driver tracking 
  • Native business apps for iOS and Android
  • Native driver apps for iOS and Android
  • Loyalty Bundle ( Loyalty Levels, Points & Cash Wallet, Gift Cards, and more)

Marketplace Pro Bundle + Open Source 

• 7,999 one-time payment 
• It includes these features:
  • Everything in the PRO Bundle Plus
  • Unlimited stores 
  • 80,000 orders included
  • API Access
  • Additional Orders as low as $0.10
  • Ordering website open-source 
  • Native Customer, rider, and business app open source 

5. Toast POS – Restaurant Point of Sale and Management System

Best for: Restaurants and retail businesses 

Toast POS is a food delivery software for restaurants that helps restaurants manage day-to-day operations. It helps restaurants increase sales, improve operations, and create a better customer experience.

Additionally, Toast POS comes with advanced built-in features that help you stand out in the competitive food delivery market.   

Toast POS Features

• Email marketing tools
• Loyalty reward program
• Inventory management system
• Online ordering and delivery system  

Pros

• Remote restaurant management 
• Reliable customer support
• POS menu software
• Tableside ordering 
• 24/7 customer support

Cons

• Some features are complicated 

Toast POS Pricing 

Toast POS offers three primary pricing tiers designed for restaurants of various sizes and needs. These are: 

Starter Kit

This entry-level option is free per month and includes one terminal, cloud-based software, and a hardware kit with no upfront costs. It targets single-location restaurants needing basic functionality. Additional devices and features may incur extra charges.

Point of Sale Plan

Priced at $69 per month, this tier provides core restaurant management functionality, including menu management, reporting, and table management. It supports custom hardware configurations and flat-rate payment processing.

Build Your Own

This custom pricing option allows restaurants to tailor the platform to their specific needs. It includes advanced features such as online ordering, delivery, inventory management, payroll, and marketing tools. Costs vary based on the selected features.

6. Flipdish – All-in-one Restaurant Management Platform

Best for: Restaurants that want a branded ordering website and mobile app.

Flipdish is an all-in-one restaurant technology platform. It helps restaurants launch their own online ordering website, mobile apps, POS system, and marketing tools. It allows restaurants to accept direct orders and avoid the high commissions charged by third-party delivery marketplaces.

The platform is widely used by restaurants, takeaways, and franchises to build a branded digital ordering experience and improve customer loyalty.

Flipdish Features

• Branded website and mobile app for direct ordering
• Integrated POS system
• Loyalty and retention programs
• AI-powered marketing and upselling tools
• Menu management and centralized reporting
• Delivery integration with services like Uber Direct
• Kitchen display system (KDS)
• Automated customer feedback tools

Pros

• Branded website and mobile app for direct orders
• Integrated POS and marketing tools
• Advanced analytics and reporting
• Loyalty programs and automated upselling
• Reduces reliance on third-party delivery apps

Cons

• The monthly subscription cost can be high for small restaurants
• Hardware and implementation may require extra costs
• Setup may require onboarding support

Flipdish Pricing

Flipdish offers subscription-based pricing depending on the products used.

• Online ordering website: from $119/month
• Website + branded mobile app: from $199/month
• Self-service kiosk software: from $79/month (hardware extra)
• POS + ordering bundle: from $99/month

Additional setup or hardware costs may apply.

7. Square – Point of Sale Systems for All Businesses

Best for: Small restaurants that want an affordable POS and online ordering system.

Square, launched in 2009 and developed by Block, Inc. (formerly Square, Inc.). It is a leading cloud-based point-of-sale (POS) and financial services platform for businesses. 

It provides a complete restaurant management system that includes POS software, online ordering, payments, inventory, and reporting. It is widely used by small and medium restaurants because of its easy setup and flexible pricing.

Restaurants can build an online ordering website, accept pickup or delivery orders, and manage payments from one dashboard.

Square Features

• Free online ordering website builder
• POS system and payment processing
• Pickup, local delivery, and curbside ordering
• Integration with delivery platforms like DoorDash
• Social media selling (Instagram, Facebook)
• Inventory and order management
• Reporting and analytics tools

Pros

• Free entry plan available
• Easy to set up and use
• Built-in POS and payment system
• Strong integrations with delivery platforms
• Good for small and medium restaurants

Cons

• Transaction fees can add up
• Advanced features require paid plans
• Limited customization compared to white-label platforms

Square Pricing

Square has flexible pricing depending on the plan.

• Plus Plan: lower transaction fees + advanced business tools
• Premium Plan: advanced analytics and 24/7 support

Restaurants only pay transaction processing fees if they use the free plan.

8. ChowNow – Online Food Ordering Platform

Best for: Restaurants that want commission-free online ordering.

ChowNow is a popular restaurant ordering software that focuses on helping restaurants accept direct orders without paying high commissions to third-party marketplaces. Instead of charging per order, ChowNow uses a monthly subscription model.

Restaurants can create their own branded ordering website and mobile app while keeping full control of their customer relationships.

ChowNow Features

• Commission-free online ordering
• Branded website and mobile apps
• POS integrations (Toast, Square, Clover, etc.)
• Email marketing and loyalty programs
• Order management and analytics
• Marketplace discovery through the ChowNow app

Pros

• No commission on direct orders
• Branded website and mobile app
• Strong POS integrations
• Built-in marketing tools
• Helps restaurants retain customer data

Cons

• Setup fee required
• The monthly cost may be high for small restaurants
• Limited delivery infrastructure compared to major marketplaces

ChowNow Pricing

ChowNow uses a flat monthly fee model.

• Plans range from $119 to $328 per month
• Setup fee: $119 – $499
• Transaction fee: about 2.95% + $0.29 per order
• Delivery service (Flex Delivery): about $3.99 per order

How to Choose the Best Online Ordering System for Your Restaurant? 

Below are some tips to help you to select the online food delivery management system. 

Ratings and Reviews

When you select the white-label online ordering system, you must read the reviews of previous customers and check their ratings. These can provide valuable insights into the experiences of others who have used their products or services. They help you pick the right online food ordering system, and you can easily make a better decision. 

Check the Pricing 

That’s an excellent tip! Comparing prices among different vendors is crucial before making a final decision. However, it’s important to consider more than just the price when evaluating options like what features they offer, quality and reliability, and more.

Check the Features

Carefully examine the features of an online food ordering system and the specifications offered by each vendor. Consider your specific requirements and prioritize the features that align with your needs. Sometimes, a slightly higher-priced option might offer additional features or better performance, making it a more suitable choice in the long run.

POS Integrations

It is another tip you must remember when selecting an online food ordering and delivery system. Integrating an ordering system with a restaurant’s existing point-of-sale system is the main feature that you should never neglect. 

Customization Options

Always make sure that an online ordering app for restaurants provides customization functionality. Choose the system that allows you to easily create and modify menus, update the information, and more. 

Customer Support 

Evaluate the level of customer service and support provided by each vendor. Consider factors such as warranty, return policies, technical support, and responsiveness to customer inquiries. A vendor that offers excellent customer service can make a significant difference, especially if you encounter any problems with your purchase.

Future Trends in Restaurant Online Ordering Systems

The restaurant technology industry is changing rapidly. Several innovations are shaping the future of online ordering platforms.

AI-Powered Personalization

Many ordering systems now use artificial intelligence to recommend menu items based on customer preferences and order history.

This increases:

• Average order value
• Repeat purchases
• Customer engagement

Voice Ordering

Voice assistants like Amazon Alexa and Google Assistant are enabling customers to place food orders using voice commands.

QR Code Ordering

QR code ordering has become popular in restaurants because it allows customers to:

• View menus
• Order food
• Pay directly from their phones

This reduces wait times and improves operational efficiency.

Delivery Automation

Some food delivery companies are experimenting with:

• Delivery robots
• Autonomous vehicles
• Drone delivery

These technologies could reduce delivery costs significantly in the future.

FAQs

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